Sequoyah Pointe Living Center

Pros

• The staff at Sequoyah Pointe Living Center are friendly, accommodating, and knowledgeable.
• The facility is clean and bright, with no unpleasant odors.
• The staff at the center cares for both the patient and their family every step of the way, even during difficult times like hospice care and the passing of a loved one.
• The facility focuses on rehabilitating residents and helping them enhance their self-reliance skills.
• The central atrium in the facility serves as a welcoming living room area for residents, with comfortable seating for socializing or playing cards.
• The rooms, although small when shared by two people, are encouraged to be used sparingly as staff encourages residents to spend time in the main living area.
• Some private rooms are available that offer larger spaces with removed second beds.

Cons

• The employees there seem to have absolutely no concern for patients.
• We have even had encounters of employees mocking us when trying to get the financial aspects straightened out.
• The majority of the staff are rude and suspiciously out of sight most of the time.
• The staff are very slow to respond.
• On his last day, he was left in urine and feces for God only knows how long.
• He was served cold food and told that the best way to receive warm food was if he went to the dining room which was extremely challenging with his severe spinal pain from cancer.
• Would leave my mother on the bed stool for 30-45 minutes; she had awful sores and bruises from it.
• They never answered the call button, my mom would have to call me and I would call the front desk to get what she needed.
• This place is horrible!!
• We turned them in for neglect but nothing was done about it.

Review

Sequoyah Pointe Living Center has received mixed reviews from former residents and their families. One individual expressed their disappointment with the facility, stating that the staff showed no concern for patients and even mocked them when dealing with financial matters. This lack of empathy and rude behavior left a negative impression on the reviewer.

Another family member shared their father's experience at Sequoyah Pointe, highlighting slow response times from staff and uncomfortable living conditions. They mentioned that their loved one was left in soiled bedding and served cold food. The reviewer criticized the lack of compassion shown by the facility towards someone in severe pain, making it challenging for them to access warm meals due to physical limitations.

On a more positive note, one family had a pleasant experience at Sequoyah Pointe after having a terrible time at another facility. They commended the friendly and knowledgeable staff who went above and beyond for both the patient and the family. This particular family appreciated how well they were supported during hospice care.

Another reviewer briefly mentioned that the staff was nice, the facility was clean without any odor, but did not provide any specific details about their stay or experience.

However, there were also accounts of neglectful care at this center. One person described instances where their mother was left unattended on a bedpan for extended periods of time, resulting in sores and bruises. The call button went unanswered, forcing the resident to rely on outside help to fulfill their needs. Despite reporting these incidents, no action appeared to have been taken by the facility.

Although initially designed as a nursing home, Sequoyah Pointe now primarily focuses on rehabilitation rather than long-term care. The staff is dedicated to helping each resident regain independence through rehab programs tailored to individual needs. A stroke patient's success story stands as evidence of this approach, as they were able to regain mobility within three months.

The layout of Sequoyah Pointe is described as open and bright, with a central atrium serving as a hub for residents. This area offers living room amenities such as card tables, sofas, and chairs for socializing or watching television. The resident rooms are relatively small when accommodating two people, but the facility encourages residents to spend time in communal areas rather than remaining isolated in their rooms.

In summary, Sequoyah Pointe Living Center has received mixed reviews. While some praised the rehabilitation-focused approach and the facility's cleanliness and pleasant ambiance, others were critical of neglectful care, rude staff behavior, and uncomfortable living conditions. Prospective residents and their families should carefully consider these various experiences before making a decision about long-term care or rehabilitation services at this facility.

Restaurants

• Zaxby's (0.3 miles)
• Los Cabos (1 miles)
• Wings To Go (1.1 miles)
• Panda Express (1.2 miles)
• Bricktown Brewery (1.2 miles)
• Whataburger (1.2 miles)
• Hideaway Pizza (1.2 miles)

Pharmacies

• Walmart Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walmart Pharmacy (3.1 miles)
• Walgreens (3.3 miles)
• Reasor's Pharmacy (8.2 miles)

Physicians

• Dr Ryan A. Pitts, DO (0.8 miles)
• Pediatric Eye Associates of Family Eye Care (1.3 miles)
• St Johns Medical (1.6 miles)
• Owasso Pediatrics (1.6 miles)
• Restoration Foot & Ankle (1.6 miles)
• Surgery (1.6 miles)
• Bailey Medical Center (2.1 miles)

Cafes

• Panera Bread (1.3 miles)
• Daylight Donuts (5.3 miles)
• Tally's Good Food Cafe (10.1 miles)

Places of Worship

• First Baptist Church of Owasso (1.4 miles)
• Rejoice Church (2.3 miles)
• Freedom Church (3.5 miles)
• TU Masjid / Mosque (10.4 miles)

Hospitals

• St John Owasso (1.5 miles)
• St John Outpatient Radiology (1.6 miles)
• Hillcrest Specialty Hospital (11.5 miles)
• Hillcrest Medical Center (11.6 miles)
• Hillcrest Medical Center Same Day Surgery (11.6 miles)
• Claremore Indian Hospital (11.8 miles)

Parks

• Centennial Park (1.9 miles)
• Curtis Conley Memorial Park Splash Pad (8 miles)
• Terrace Park (11 miles)
• Owen Park (11.5 miles)
• Florence Park (11.6 miles)

Transportation

• Gundy's Airport (3 miles)
• United States Aviation Fbo (5.1 miles)
• American Airlines (5.2 miles)
• Atlantic Aviation (6.6 miles)
• Tulsa International Airport (TUL) (6.6 miles)
• United Airlines Ticket Counter (6.7 miles)
• American Airlines Ticket Counter (6.7 miles)