Canal Place

Cons

• The building is infested with bed bugs and mice, and pest control seems to worsen the situation or spread pests to neighboring units.
• Maintenance practices endanger residents, including leaving steel wool exposed that injured a cat and using treatments themselves rather than advising residents.
• Mold is present in the building, and staff admitted it on video.
• Leaks have gone unfixed for months, leaving residents with ongoing water problems.
• The elevator is frequently out of order and can stall with people inside.
• The staff are rude and unprofessional and violate tenants' rights by entering apartments without proper notice.
• Rent is high for a low-income property, with clear signs that residents struggle financially (pantry in the lobby).
• Washers and dryers are unreliable and often in need of repair.

Review

The set of experiences described paints a consistently bleak picture of life at this property. Tenants repeatedly complain about a pervasive pest problem that spans bed bugs, mice, and other intruders. They say the management not only tolerates but actively coordinates pest control in a troubling way: a dedicated "maintained guy" appears to run heat treatments for the building and nearby units, all while the property uses a line about following rules similar to hotels due to the number of units. In some cases, tenants say they are told not to treat themselves when the management uses products like Menard sprays, implying a conflict between tenant efforts and the company's approach to pest control. The overall impression is that the pest problem is chronic and handled in a manner that creates more confusion and fear than relief.

The pest situation isn't merely a nuisance; it seeps into daily life in dangerous and disturbing ways. Reviews describe not just buzzing and bites, but real harm and risk - an environment in which the presence of pests is treated as an ongoing crisis rather than a problem with a concrete solution. One account even notes that their cat was injured by steel wool left in the open during maintenance or cleaning, requiring a vet visit. The writer emphasizes a sense that the management doesn't regard tenants' safety as a priority, making the whole experience feel uncaring and precarious. The combination of pests, aggressive maintenance practices, and a lack of clear safety protocols appears to leave residents on edge.

Mold is another major flashpoint in the narrative. While the reports vary in detail, several tenants mention visible mold concerns and even show pictures they say indicate mold in the building. There is a troubling claim from a tenant who says the management admitted on video that mold exists in one of their buildings. Taken together with the pest issues and the general sense of neglect, mold becomes part of a broader pattern of health concerns that tenants feel are ignored or downplayed by management. The presence of mold, if accurate as described, would compound the risks posed by pests and maintenance lapses, raising serious questions about air quality and long-term health.

Privacy, safety, and rule-of-law issues surface repeatedly in these reviews. One particularly troubling thread is the claim that staff and maintenance personnel routinely enter apartments without proper notice, even when tenants sign leases as young adults - one reviewer mentions signing the lease at 17. There are vivid anecdotes of being interrupted at intimate moments, such as being naked in the shower, with the reviewer having to shout for staff to leave. The complaint extends beyond a single incident to a pattern of ignoring 24-hour notice requirements and tenant rights. The narrative invokes the Ohio Revised Code as a benchmark for what should happen, painting the management's behavior as a gross violation of tenant protections and basic respect for privacy.

Maintenance and building infrastructure also receive heavy criticism. Leaks reportedly persist for months without resolution, and the elevator is described as a recurring hazard - out of order and breaking down while tenants are inside, which is both dangerous and deeply frustrating. Laundry facilities aren't spared from the critique; washers and dryers are described as subpar and frequently in need of repair. In tandem with these defects, tenants point to a societal mismatch: a low-income property that nonetheless charges what they view as exorbitant rents (over six hundred dollars for a one-bedroom in Sidney, OH). The combination of high cost, persistent service failures, and glimpses of charitable aid - such as a food pantry in the lobby - creates a complicated portrait of a property caught between financial pressures and tenant hardship.

The behavior of the management team compounds the practical frustrations with a sense of hostility or indifference. Several reviews characterize the staff as rude and unprofessional, with a persistent disregard for residents' safety and well-being. The alleged violations of tenants' rights - especially around inspections and entry without adequate notice - are framed as systemic rather than isolated incidents. Add to that a climate of pervasive "no smoking" signage and signs that hint at passive aggression, and the overall atmosphere feels punitive rather than supportive. The reviews evoke a sense of residents constantly navigating a tense, adversarial environment rather than one built on service and reliability.

Amid the broader grievances, there is a deeply troubling human event referenced: the suicide of a resident in a unit above another tenant. The review notes that a sign offering religious counseling was posted in response - an attempt to address residents' distress, but one that underscores the severity of the emotional toll these conditions appear to exact. It's a stark reminder that the management environment described here can have consequences beyond inconvenience or discomfort to the mental health and safety of people who live there. The combination of ongoing maintenance failures, health concerns, and a perceived lack of care makes this a distressing scene for current and prospective tenants alike.

Taken together, the collection of reviews presents a concentrated, cautionary account of life at this property. Pests, mold concerns, questionable maintenance practices, frequent entry without notice, safety hazards in common areas and in-unit conditions, and a management culture described as rude or indifferent all contribute to a strongly negative overall impression. For anyone considering moving in, these testimonies suggest a high risk of recurrent problems that affect daily life, health, privacy, and peace of mind. Prospective tenants would be wise to seek out additional sources of information, verify current conditions, and consider whether there are safer, more reliable options that offer clearer adherence to tenant rights and better disaster-proofing of their living environment.

This part of Sidney, Ohio, offers a variety of amenities and services that can cater to the needs of seniors looking for a convenient and comfortable living environment. With several restaurants, cafes, and pharmacies within close proximity, residents have easy access to dining options and healthcare services. There are also multiple places of worship nearby for those seeking spiritual fulfillment. Additionally, Tawawa Park and Custenborder Field provide opportunities for outdoor recreation and relaxation. The presence of Wilson Memorial Hospital and various physicians in the area ensures that residents have access to quality healthcare facilities. Transportation options such as U-Haul Neighborhood Dealers are available for any moving or transportation needs. Overall, this neighborhood provides a well-rounded community with a range of resources to support senior living.

Restaurants

• The Bridge (0 miles)
• Lee's Chinese Cuisine (0 miles)
• Bruno's (0.1 miles)
• Murphy's Craft Bar & Kitchen (0.1 miles)
• Spot Restaurant (0.1 miles)
• B & K Rootbeer (0.6 miles)
• Papa John's Pizza (0.6 miles)

Places of Worship

• Holy Angels Catholic Church (0.2 miles)
• First Baptist Church (0.2 miles)
• First Presbyterian Church (0.3 miles)
• La Iglesia Hispana De Sidney (0.3 miles)
• Sidney Church of God (0.6 miles)
• Sidney Wesleyan Church (0.8 miles)
• First United Methodist Church (0.8 miles)

Parks

• Tawawa Park (0.6 miles)
• Roadside Park (0.6 miles)
• Custenborder Field (0.7 miles)

Physicians

• Kristi Pedler, MD (0.6 miles)
• Wilson Care Ob-Gyn (0.6 miles)
• Eric J Prenger, MD (0.6 miles)
• Sarah Marshall, MD (0.6 miles)
• Premier Plastic Surgery & Dermatology Associates (0.6 miles)
• Anigbogu Joseph (0.6 miles)
• Darshan K Vyas (0.6 miles)

Hospitals

• Wilson Memorial Hospital (0.6 miles)
• Wilson Memorial Birthing Center (0.7 miles)
• Houston Rescue (9.7 miles)
• Valley Regional Surgery Center (9.9 miles)
• Outpatient Care Center North (10 miles)

Cafes

• High Grounds Cafe (0.6 miles)
• Tim Hortons (0.9 miles)
• Winans Chocolates & Coffees (10.4 miles)
• Winans Carriage House Candies (10.5 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1 miles)
• Medicine Shoppe (1.2 miles)
• Walmart Pharmacy (9.5 miles)

Transportation

• U-Haul Neighborhood Dealer (2 miles)
• U-Haul Neighborhood Dealer (3.3 miles)