Senior Living Assoc Inc

Pros

• The atmosphere is welcoming and the staff are friendly and professional.
• They clearly care about residents and go the extra mile to ensure satisfaction.
• Alisa Beckett is very helpful with the admissions process.
• The staff helps new residents acclimate, and leadership across nursing, relations, and activities is impressive.
• Residents enjoy numerous social activities and the food is terrific.
• The facility is clean, well maintained, and easy to navigate.
• Transportation to medical appointments is easy to schedule.
• Staff listen, help, and treat residents with kindness and without judgement, keeping them safe and well cared for.
• The team has gone above and beyond to support families, including arranging FaceTime visits for birthdays.
• Spring Hills is praised as a top assisted living community with care that is above and beyond.

Cons

• Upon entering the Morristown facility, there was a strong urine odor in the lobby.
• The facility was very hard to find and poorly marked.
• The ride company that was supposed to take residents to medical appointments never shows up.
• The strong odor isn't good for anyone, especially those with upper respiratory issues.
• Medications were frequently unavailable or delivered up to two hours late.

Review

Spring Hills is depicted in these accounts as a place that many families come to with relief and confidence, thanks to a welcoming atmosphere and a commitment to genuine, professional care. Across multiple voices, the threads are consistent: a bright, warm environment where residents feel valued, and staff who go the extra mile to ensure comfort and safety. The overall tone is one of appreciation for the kindness and competence residents encounter daily, with remarks about careful attention to each person's well-being, from the moment of admission through ongoing daily living.

Several reviewers highlight particular strengths in staff and leadership. Families speak highly of how the team communicates, coordinates care, and keeps everyone informed. The ambience is repeatedly described as inviting and respectful, with staff who are not only friendly but also conscientious about residents' needs. In many testimonials, the people making the difference are named specifically or at least categorized by role - nursing directors, community relations directors, activities coordinators, and admissions staff - each contributing to a smooth transition, meaningful engagement, and a sense that a resident's safety and happiness are prioritized.

The positive experiences often center on practical daily benefits that families value. Transportation to medical appointments is noted as easy to arrange, and the facilities themselves are described as clean and well maintained. The sense of safety is palpable; families feel their loved ones are in a place where they will be cared for attentively. Mealtimes are a recurring joy as well, with mentions that the food is terrific, and the social fabric of the community - activities, outings, and opportunities to socialize - helps residents stay engaged and connected. In one particularly heartfelt note, a family member emphasizes how the staff helped a loved one acclimate quickly after moving in, underscoring the importance of a supportive move-in process.

The human touch is also evident in stories of moments when staff went above and beyond, especially during challenging times. One family recalls a birthday during the height of a health care crisis and praises the team for arranging a FaceTime celebration so they could wish their mother a happy birthday despite restrictions. Thank-yous extend to specific staff who took time to ensure personal connections - Karen and Wendy were singled out for enabling that moment. In another tribute, a family expresses gratitude for consistent care for many years, highlighting a sense of trust and admiration for how the team sustains a positive culture, even under pressure.

In contrast to the abundant praise, there are a few candid critiques that remind readers this is a complex, real-world environment with its challenges. One personal experience paints a less favorable picture: medications, particularly pain and neuropathy-related prescriptions, were not consistently available on time, with delays of up to several hours compounded by ride services that sometimes failed to show for medical appointments. The reviewer also notes a strong urine odor in the lobby and mentions that this issue could be problematic for residents with upper respiratory concerns, suggesting a need for improved odor management and general upkeep. Accessibility and navigation are cited as hurdles as well, with some indicating the facility was hard to find and not clearly marked. Taken together, these comments underscore the importance of reliable service delivery, timely medication administration, and clear wayfinding in a setting where families rely on consistent systems.

Beyond these individual experiences, several testimonials celebrate the overall quality and culture of the Spring Hills communities. Reflections include praise for the cleanliness and warmth of the facility, the attentiveness of caregivers, and the visible enthusiasm of staff who maintain a positive, supportive environment. Family members describe the communities as "the best" and emphasize the extensive photo-worthy meals, the proactive approach to safety during crises, and the ongoing efforts to keep residents socially and mentally engaged through activities and community partnerships. In one account, the writer lauds the staff for their ability to listen, understand, and respond without judgment, recognizing the demanding nature of caregiving and the emotional labor involved.

Across the board, the reviews converge on a shared appreciation for the sense that Spring Hills can feel like a home away from home for both residents and their families. The staff's commitment to communication, the emphasis on safety and individualized care, and the focus on social connectedness all contribute to a narrative in which many families feel reassured about their loved ones' daily lives. While there are legitimate concerns raised - issues of medication logistics, ride reliability, and occasional odor or navigational headaches - the prevailing message is one of gratitude for a community that largely meets, and in many cases exceeds, expectations for assisted living.

In sum, the collection of experiences paints a portrait of Spring Hills as a facility where compassionate care and strong community ties are frequently highlighted as its defining strengths. Families consistently describe feeling heard, supported, and involved in their loved ones' care, appreciating the approachable leadership, the reliable communication, and the enriching activities that foster independence and joy. The more challenging notes serve as reminders that any large operation will face logistic hurdles; nonetheless, many reviewers emphasize the care, dedication, and warmth that characterize the daily lives of residents who call Spring Hills home.

This part of Morristown, New Jersey offers a convenient and accessible location for senior living. With several pharmacies nearby such as Walgreens and CVS, accessing medications and healthcare necessities is easy. Additionally, there are reputable hospitals in close proximity including Morristown Memorial Hospital Atlantic Health, providing peace of mind for any medical needs. The area also boasts a variety of parks for outdoor recreation and relaxation, as well as a selection of restaurants catering to different tastes. There are cafes for socializing and enjoying a cup of coffee, along with physicians' offices for healthcare services. Several places of worship offer spiritual fulfillment, and transportation options like NJT stations provide convenience for traveling. Overall, this part of Morristown offers a well-rounded environment that can cater to the needs and interests of seniors looking to settle in the area.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (3.7 miles)
• Wegmans (3.9 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (5.2 miles)

Hospitals

• Morristown Memorial Hospital Atlantic Health (0.3 miles)
• Greystone Park Psychiatric Hospital (4.1 miles)
• St Clare's Hospital (8.4 miles)
• Kindred Hospital New Jersey - Morris County (8.6 miles)
• Women's Health Center (8.6 miles)
• Saint Clare's Radiology Department (8.6 miles)
• Saint Clare’s Same Day Surgery (8.6 miles)

Parks

• Ginty Field (0.4 miles)
• The Morristown Green (0.8 miles)
• Loantaka Brook Reservation Recreation Area (1 miles)
• Florham Park Recreation Department (3.6 miles)
• Freedom Park (6.2 miles)
• Volunteers Park (7.8 miles)
• Gardner Field (7.8 miles)

Restaurants

• Town bar + kitchen (0.6 miles)
• The Committed Pig (0.8 miles)
• The Famished Frog (0.9 miles)
• McCool's Ice Cream Parlour (3.5 miles)
• Chick-Fil-A (3.9 miles)
• Wendy's (3.9 miles)
• Tommy's Tavern + Tap (3.9 miles)

Cafes

• Lokl Cafe (0.6 miles)
• Starbucks (1.7 miles)
• Starbucks (3.6 miles)
• Starbucks (4.1 miles)
• Panera Bread (5.5 miles)
• Starbucks (6.5 miles)
• Starbucks (6.9 miles)

Physicians

• Madison Pediatrics (0.8 miles)
• EHE International (1.2 miles)
• Summit Medical Group (1.6 miles)
• Summit Medical Group (2.4 miles)
• Jockey Hollow Dentistry (6 miles)
• New Jersey Spine Center (6.1 miles)
• Parsippany Pediatrics (6.2 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.6 miles)
• Liquid Church (5.5 miles)
• Resurrection Parish (6.2 miles)
• Church of the Little Flower (7.7 miles)
• St Vincent De Paul Rc Church (7.8 miles)

Transportation

• Signature Flight Support (2.7 miles)
• NJT - Summit Station (7.7 miles)
• NJT - Short Hills Station (8.9 miles)

Theaters

• AMC East Hanover 12 (4.9 miles)