Starburst Home Health in Morristown, NJ

Pros

• Candace is knowledgeable and patient and has a heart of gold.
• Hazel is amazing.
• The hospice service offers a great deal of support, compassion, and care.
• The office staff and home health aides are responsive and address needs quickly.
• The quality of care and support in the final week was wonderful.
• Nurse Alyssa is kind and knowledgeable.
• Jenny was a reliable, knowledgeable, and encouraging physical therapist.
• The Atlantic Visiting Nurses provided a very positive experience and their team worked together.
• Mary Camacho is an outstanding occupational therapist.
• Domenica is outstanding, caring, and compassionate.

Cons

• They had a terrible experience with one of their visiting nurses.
• The nurse was combative, asked invasive questions, and demanded a response.
• They felt uncomfortable in their own home.
• Care was withheld without informing them.
• The office was unprofessional and communication was disappointing.
• One staff member was extremely rude, borderline nasty, ableist, and inappropriate.
• Nurses canceled or rearranged visits at the last minute.
• The agency appeared to focus on Medicare dollars rather than patient care.

Review

Starburst Home Health in Morristown is best suited for families needing in-home skilled nursing and rehab with a strong emphasis on compassionate care from individual clinicians, particularly when the plan includes post-surgical recovery or hospice-type support. The community can be very effective when a steady team of therapists and nurses is in place and families are prepared to actively manage care logistics, chase updates, and advocate for clear expectations. It is not, however, a fit for households that require unwavering scheduling reliability, predictable visit times, and perfectly seamless billing without glitches. For those whose loved ones demand ironclad consistency and transparent, proactive administration, exploring alternatives is a prudent step.

The strongest positives emerge where clinicians shine. Several physical therapists and home health aides earn praise for knowledge, patience, and genuine bedside manner. Candace and Jenny stand out for their technical competence and motivational approach, helping patients push through limits with clear explanations. The occupational and physical therapy teams sometimes distinguish themselves through creative problem-solving and personalized programming, with professionals like Mary Camacho and Lori Mikula cited for meaningful, activity-focused recovery. In the hospice realm, families repeatedly commend the care team for responsiveness, compassion, and overall support during life’s most difficult periods, highlighting aides like Hazel and a responsive office presence as meaningful anchors when care is most needed. When these clinicians are the core of the care plan, experiences have been deeply reassuring and stabilizing.

Yet the downsides are persistent and frequently disruptive. The most damaging pattern concerns scheduling and communication: last-minute changes, repeated rescheduling, and long delays in getting answers or confirmations from the Morristown office. Several reviews describe visits canceled without notice, with families left to manage unanswered questions about when care will resume. Billing friction compounds the stress, including miscommunications about copays, deductibles, and coverage that leave families with unexpected charges despite prior assurances. The care team is occasionally undermined by office mismanagement, with reports of abrupt policy shifts, unequal treatment of patients, and inconsistent follow-through on promised follow-up. These administrative gaps undercut otherwise solid clinical care and create a sense of instability for families already navigating medical stress.

These dynamics raise a clear question: do the clinical strengths justify the administrative rough edges? For families who can tolerate imperfect scheduling and actively supervise care, the answer tilts toward “yes” when a dependable clinician is attached to the case. The dedicated PTs, OTs, and hospice professionals can deliver real value, improved mobility, safer daily living, and meaningful comfort, especially when paired with a vigilant family advocate who ensures visits occur as scheduled and that care plans are carried out. However, the recurring communication lapses and billing ambiguities tend to offset these gains for many families, particularly those managing complex medical needs or fragile loved ones who cannot risk gaps in attention or access to updates.

Given the mixed track record, alternatives deserve serious consideration. In this market, Atlantic Visiting Nurse Hospice (or similar agencies with strong field teams and smoother administrative processes) frequently earns higher marks for reliability, coordination, and timely follow-through, even when individual clinician strengths vary. For families prioritizing predictable scheduling and transparent billing, leaning toward another agency with a proven office workflow and consistent visit windows can reduce daily stress substantially. In some cases, private in-home therapy outside the agency framework or choosing an assisted living arrangement with integrated on-site care will better align with long-term goals and continuity of care.

Practical steps to navigate decisions now: if Starburst remains in the short list, request a fixed, primary nurse and therapist team with a documented back-up plan, and insist on written visit windows and a clear escalation path for delays. Probe the billing process upfront, obtain a detailed, itemized cost estimate and a single point of contact who can address questions promptly. Ask for recent references from families with similar needs and review their experiences with scheduling reliability and caregiver consistency. If uncertainty persists after the first couple of weeks, compare a trial period with a competing provider to test the organizational backbone, timeliness, communication, and cost transparency, before committing long term. In the end, the right choice will balance compassionate, capable hands at the bedside with a dependable system behind them, ensuring the loved one receives steady care without exhausting the family’s capacity to manage the process.

This part of Morristown, New Jersey, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies and hospitals located within close proximity, residents can easily access essential healthcare services. The numerous parks in the vicinity provide ample opportunities for outdoor activities and relaxation. Additionally, several cafes and restaurants offer a variety of dining options for seniors to enjoy. Transportation options such as nearby train stations make it convenient for residents to travel around the area. Overall, this neighborhood provides a well-rounded and accommodating environment for seniors seeking a comfortable and accessible place to live in Morristown.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (3.8 miles)
• Wegmans (3.9 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (5.2 miles)

Hospitals

• Morristown Memorial Hospital Atlantic Health (0.2 miles)
• Greystone Park Psychiatric Hospital (4 miles)
• St Clare's Hospital (8.4 miles)
• Kindred Hospital New Jersey - Morris County (8.6 miles)
• Women's Health Center (8.6 miles)
• Saint Clare's Radiology Department (8.6 miles)
• Saint Clare’s Same Day Surgery (8.6 miles)

Parks

• Ginty Field (0.4 miles)
• The Morristown Green (0.7 miles)
• Loantaka Brook Reservation Recreation Area (1 miles)
• Florham Park Recreation Department (3.6 miles)
• Freedom Park (6.2 miles)
• Volunteers Park (7.8 miles)
• Gardner Field (7.8 miles)

Cafes

• Lokl Cafe (0.6 miles)
• Starbucks (1.7 miles)
• Starbucks (3.6 miles)
• Starbucks (4.1 miles)
• Panera Bread (5.5 miles)
• Starbucks (6.5 miles)
• Starbucks (6.9 miles)

Restaurants

• Town bar + kitchen (0.6 miles)
• The Committed Pig (0.8 miles)
• The Famished Frog (0.8 miles)
• McCool's Ice Cream Parlour (3.5 miles)
• Chick-Fil-A (3.9 miles)
• Wendy's (3.9 miles)
• Tommy's Tavern + Tap (3.9 miles)

Physicians

• Madison Pediatrics (0.8 miles)
• EHE International (1.2 miles)
• Summit Medical Group (1.6 miles)
• Summit Medical Group (2.4 miles)
• Jockey Hollow Dentistry (5.9 miles)
• Parsippany Pediatrics (6.2 miles)
• New Jersey Spine Center (6.2 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.5 miles)
• Liquid Church (5.5 miles)
• Resurrection Parish (6.2 miles)
• Church of the Little Flower (7.7 miles)
• St Vincent De Paul Rc Church (7.8 miles)

Transportation

• Signature Flight Support (2.7 miles)
• NJT - Summit Station (7.8 miles)
• NJT - Short Hills Station (8.9 miles)

Theaters

• AMC East Hanover 12 (4.9 miles)