Care One At Madison Avenue

Pros

• The physical therapists at Care One are recognized for their dedication and care, making a positive impact on patients during their recovery.
• Some staff members are described as very nice and provide consistent care daily, creating a familiar environment for patients.
• The facility has been noted to have a pleasant front room that is regularly cleaned, contributing to a welcoming atmosphere.
• One patient mentioned that the food is good, even though it can be monotonous, suggesting a level of satisfaction with meal options.
• Family members appreciate their ability to advocate for loved ones and intervene when necessary to improve care experiences.

Cons

• The facility is referred to as "Care None" by staff due to poor patient care and communication issues.
• A patient experienced severe pain and was verbally reprimanded by the staff when requesting help.
• Medications were administered incorrectly, with instances of double dosing and missed doses reported.
• Meals were often missed because staff failed to check on patients, leaving them without food.
• The bathroom facilities were unsanitary, featuring rusty toilets and unsafe conditions.
• Staff displayed a lack of compassion and empathy towards patients, treating them dismissively.
• Phone calls from family members went unanswered for extended periods, leading to frustration and concern.
• Night staff showed unprofessional behavior, such as slamming doors and telling patients to be quiet when seeking assistance.
• Sheets in the facility were seldom changed, reflecting poor hygiene practices.
• A promise for follow-up visits from nursing staff after discharge was not fulfilled, leaving patients without needed care.

Review

The collective experiences shared by patients and their relatives regarding Care One Rehabilitation at Madison Avenue in Morristown, NJ, paint a deeply troubling picture of a facility that appears to prioritize business operations over patient care. Many individuals report severe deficiencies in communication, quality of medical services, and general respect for the patients’ dignity. A common thread throughout these narratives is the mismanagement and neglect that far too often overshadow any semblance of professional healthcare.

Patients often find themselves thrown into a troubling mix of inadequate support system and lackluster medical attention following major surgeries or health crises. One reviewer recounts how their father, after undergoing open-heart surgery for four blockages, was abruptly informed by ambulance services that he would be transported home without proper coordination between the hospital’s administration and the family—despite an ongoing reconsideration claim with the insurance company. The anxiety inflicted upon patients who are already vulnerable can exacerbate their conditions significantly; this neglect appears compounded by poor logistics within Care One itself.

The physical environment of Care One also drew severe criticism from multiple reviewers. Instances were cited where basic facilities fell short of acceptable standards; dirty toilets, unkempt bathrooms with exposed hazards like nails in showers, and outdated equipment created an unsafe atmosphere for recovery. Furthermore, one patient described having to wait excessively for assistance—only to encounter staff who displayed a lack of compassion and professionalism in dealing with their pain and requests for help. This callous attitude not only undermines the core objective of rehabilitation but also traumatizes patients during what should be a healing process.

The medication management system has come under fire as well, with reports indicating several incidents wherein medications were administered incorrectly—whether through overdosing or skipping doses altogether. Such negligence raises serious concerns about patient safety and overall health outcomes at Care One. Family members felt compelled to advocate fiercely for their loved ones just to ensure that basic needs were met, from meals that were sometimes missed entirely to clothing items going missing or being returned damaged after laundry service.

While some positive feedback exists regarding individual staff members—particularly those involved in physical therapy—the consensus indicates that many employees are overwhelmed or insufficiently trained to handle the demands placed upon them during each shift effectively. Visitors have noted high noise levels arising from understaffing issues which add an additional layer of distress both for patients trying to rest and families visiting loved ones during difficult times.

Beyond these issues lies another layer concerning administrative response—or lack thereof—to legitimate grievances expressed by families and friends on behalf of residents. Dismissive attitudes exhibited by certain staff when confronted about operational shortcomings suggest a culture resistant to feedback or change. With numerous accounts detailing disrespectful interactions among nursing staff towards both patients and concerned family members—including refusal to provide simple communication options—the facility’s approach appears counterproductive to creating a compassionate rehabilitative environment.

In conclusion, it is evident from these reviews that Care One at Madison Avenue urgently requires comprehensive improvements across all areas—from patient care protocols to employee training programs designed to foster empathy and effective communication skills among staff members. While moments of genuine care exist amid overwhelming negativity, it remains crucial for prospective patients and their families to thoroughly consider alternative rehabilitation options before entrusting vulnerable loved ones into such an environment rife with potential risks rather than restorative experiences.

Parks

• Ginty Field (0.5 miles)
• Loantaka Brook Reservation Recreation Area (1 miles)
• The Morristown Green (1.3 miles)
• Florham Park Recreation Department (3 miles)
• Freedom Park (6.7 miles)
• Volunteers Park (7.4 miles)
• Gardner Field (7.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.6 miles)
• Wegmans (3.7 miles)
• CVS Pharmacy (4.7 miles)

Hospitals

• Morristown Memorial Hospital Atlantic Health (0.8 miles)
• Greystone Park Psychiatric Hospital (4.4 miles)
• Saint Barnabas Medical Center (8.3 miles)
• Saint Clare's Hospital (8.6 miles)
• St Clare's Hospital (8.7 miles)

Physicians

• Madison Pediatrics (0.9 miles)
• EHE International (0.9 miles)
• Summit Medical Group (1.6 miles)
• Summit Medical Group (1.8 miles)
• New Jersey Spine Center (5.6 miles)
• Parsippany Pediatrics (5.9 miles)
• Peter Dabrowksi MD (6.3 miles)

Restaurants

• Town bar + kitchen (1 miles)
• The Committed Pig (1.3 miles)
• The Famished Frog (1.4 miles)
• McCool's Ice Cream Parlour (3 miles)
• McDonald's (3.5 miles)
• Wendy's (3.9 miles)
• Chick-Fil-A (3.9 miles)

Cafes

• Lokl Cafe (1.1 miles)
• Starbucks (1.8 miles)
• Starbucks (3.2 miles)
• Starbucks (3.5 miles)
• Panera Bread (4.9 miles)
• Starbucks (6.1 miles)
• Starbucks (6.3 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.9 miles)
• Liquid Church (5.2 miles)
• Resurrection Parish (6.8 miles)
• Church of the Little Flower (7.6 miles)
• St Vincent De Paul Rc Church (8 miles)

Transportation

• Signature Flight Support (2.1 miles)
• NJT - Summit Station (7.3 miles)
• NJT - Short Hills Station (8.3 miles)

Theaters

• AMC East Hanover 12 (4.3 miles)