Senior Care

Pros

• Natasha Halyard is described as knowledgeable, attentive, and friendly.
• Dr. Bhalodia is praised for making patients feel comfortable and heard.
• Dr. Janet Osayamwen takes her time to listen to concerns and is very kind.
• Carmen at check-in is courteous, energetic, and knowledgeable.
• Dimirra at the front desk is described as super nice.
• Janet Osayamwen NP is noted as the best, with staff providing educational help and taking time to explain options.
• Virtua Camden staff are professional, friendly, and caring toward patients.
• The facilities are immaculately clean and well maintained.
• The care teams explain things clearly and are patient with questions.
• The ER experience at Virtua Our Lady of Lourdes is described as smooth with kind and helpful staff.

Cons

• The reviewer states Crystal is extremely rude and insensitive toward her elderly mother.
• The reviewer warns others not to see nurse practitioner Manisha Nidamarthy.
• The reviewer says they will not return and are seeking another healthcare provider.
• The reviewer was upset about the office closure and cancellation of appointments.
• The reviewer criticizes a nurse for answering a phone and delaying the check-in process.

Review

Patients' experiences at Virtua Primary Care Camden and surrounding Virtua facilities paint a largely positive picture of care, communication, and accessibility, sprinkled with a few bumps in service and interpersonal moments. Across multiple reviews, the doctors and clinicians are frequently described as attentive, thorough, and compassionate. Many patients highlight how they feel listened to during visits, that clinicians take their concerns seriously, and that explanations about conditions and medications are clear and reassuring. The atmosphere at the offices is often portrayed as friendly and welcoming, with particular praise for providers who combine medical skill with genuine warmth.

Several physicians stand out in the collective memory of these reviews. Dr. Natasha Halyard is repeatedly praised for her knowledge, attentiveness, and approachable demeanor. Reviewers note that she responds promptly through Virtua MyChart and that, in person, she listens carefully and addresses concerns beyond the initial visit focus. Dr. Janet Osayamwen (including her role as a nurse practitioner) is described as someone who takes time to listen and to educate her patients, making them feel understood and supported. Similarly, Dr. Bhalodia earns high marks for making patients feel comfortable and heard, and there are multiple endorsements for the care and clarity provided by the practice's doctors in general. Commentators frequently mention that the doctors explain steps clearly, help patients feel at ease, and show a commitment to following through with care plans.

The nursing and supporting staff contribute significantly to the overall experience as well. Reviewers repeatedly mention front-office friendliness and efficiency, with individuals such as Dimirra singled out for being particularly pleasant during check-in. Carmen is noted for courteous and knowledgeable service at the front desk, and several patients describe the entire front-end process - greeting, intake, and the early parts of the visit - as smooth and positive. In contrast, at least one reviewer has a negative impression of Crystal, describing her as rude and lacking compassion toward an elderly patient, which serves as a reminder that patient experiences can hinge on a single interpersonal moment. Another reviewer mentions Jackie, a front-office MA, as especially helpful, reinforcing that some staff members go above and beyond to assist patients. These mixed experiences underscore a broader pattern: staffing quality and demeanor can significantly shape the day-to-day feel of a visit.

Access and wait times emerge as a mixed bag, reflecting the realities of busy primary-care settings. Several reviewers report little to no wait time and describe the overall experience as efficient from appointment scheduling through postoperative or post-visit steps. Others acknowledge that waits can occur, but many still frame the care experience as worthwhile when clinicians are attentive and the explanations clear. A reviewer who needed a rapid virtual option for a sick child highlights the value of telehealth and the flexibility it affords families. In another account, a patient notes a longer wait (about 40 minutes before being seen) but emphasizes that the treatment and communication once in the room were strong, keeping the overall experience positive.

The quality of care across settings extends beyond primary care offices to hospital experiences associated with Virtua. A patient recounts a stay at Virtua Our Lady of Lourdes, describing a seamless continuum of care from the emergency department to the 6 North unit and the operating room, with every staff member encountered being kind and helpful. The consistent thread is a sense of professionalism and coordination that helps patients feel supported during what can be stressful health events. These hospital-based reviews align with the common theme of clinicians who are thorough, patient-centered, and focused on making patients feel cared for - whether in a clinic, a hospital, or during a transition of care.

Despite the largely favorable tone, the reviews don't shy away from reporting concerns that warrant attention. A few patients express a desire not to see certain clinicians, including a note about avoiding a specific nurse practitioner. There is also a sentiment from at least one reviewer that, while the majority of staff are professional and caring, experiences with some personnel can fall short of expectations. One review explicitly states a decision to seek care elsewhere after a negative encounter, underscoring the reality that patient loyalty in most practices is closely tied to interpersonal consistency as well as clinical competency. Taken together, these cautions illustrate the human element of care: even within a system that many patients regard as reliable and capable, individual interactions - whether with reception staff, assistants, or specific providers - can significantly color the patient's overall impression.

In sum, the collection of reviews presents a nuanced portrait of Virtua Primary Care Camden and related Virtua facilities. The strongest themes center on medical expertise, attentive listening, patient education, and a welcoming, efficient environment. Patients frequently describe feeling heard, respected, and cared for by physicians like Dr. Halyard, Dr. Osayamwen, Dr. Bhalodia, and several others who earn trust through consistency, clear communication, and a willingness to engage with patients' concerns. The front-desk and support staff contribute markedly to the experience when they are friendly, organized, and responsive, though isolated negative interactions remind us that service quality can vary from person to person. The care experience also spans hospital settings, where patients report similarly positive outcomes in terms of teamwork, compassion, and smooth transitions from acute care to recovery. For patients navigating these clinics, the prevailing message is one of accessible care and professional, empathetic clinicians, with room for continued attention to staff consistency and interpersonal dynamics to ensure every visit meets the high standards many already associate with Virtua.

Hospitals

• Cooper University Hospital (0.9 miles)
• Episcopal Hospital (4.4 miles)
• The Pavilion (4.6 miles)
• Veterans Administration Community Living Center (4.9 miles)
• Jefferson Cherry Hill Hospital (4.9 miles)
• Philadelphia VA Medical Center (5 miles)
• St Christopher's Hospital for Children (5.5 miles)

Restaurants

• Chick-Fil-A (1.9 miles)
• The Franklin Fountain (2.3 miles)
• Brauhaus Schmitz (2.6 miles)
• Geno's Steaks (2.7 miles)
• Independence Beer Garden (2.7 miles)
• Pat's King of Steaks (2.7 miles)
• Kalaya Thai Kitchen (2.7 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Rite Aid (2.5 miles)
• Rite Aid (2.7 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (2.9 miles)
• Rite Aid (2.9 miles)

Parks

• Penn's Landing (2.1 miles)
• Weccacoe Park (2.3 miles)
• Race Street Pier (2.4 miles)
• Independence National Historical Park (2.6 miles)
• Franklin Square (2.9 miles)
• Christopher Columbus Park Dog Run (3 miles)
• Piazza Dog Park (3.1 miles)

Theaters

• Landmark Theatres - Ritz Five (2.3 miles)

Transportation

• Jefferson Station (3.1 miles)
• PATCO Westmont Station (3.6 miles)
• 30th Street Station (4.3 miles)
• SEPTA: MFL/TRL 30th Street Station (4.4 miles)

Cafes

• La Colombe Coffee Roasters (3.2 miles)
• Elixr Coffee (3.4 miles)
• Starbucks (3.4 miles)
• ReAnimator Coffee (3.4 miles)
• La Colombe Torrefaction (3.7 miles)
• Jersey Java & Tea (4.2 miles)

Physicians

• Advocare Heights Primary Care (4.4 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (4.7 miles)
• Children's Hospital of Philadelphia (4.7 miles)