Antioch Manor

Pros

• Ephraim and Tina Santiago have been absolutely incredible in assisting residents.
• Tina Santiago has been going above and beyond, often working hours to help residents.
• Tina Santiago cares about residents' needs and maintains an open-door policy.
• The Ferry Manor staff, especially Tina, are appreciated and valued by residents.
• The affordability for seniors and the advantageous layout are excellent aspects of the building.
• Ferry Manor's management is very professional and the building is clean and neat.
• The buildings are beautiful and it is a very decent assisted living facility for seniors in Camden, NJ.

Cons

• The aunt's apartment is infested with roaches.
• The rodents are running all over the building, and it's an issue that needs immediate attention.
• Drugs usage is real at this place.
• Juveniles gain access and frequently pull the fire alarm, indicating a lack of security on the premises.
• The place is described as the worst.

Review

Ferry Manor in Camden presents itself as a senior-friendly apartment community with a straightforward appeal: affordable housing for older adults, a sensible layout, and a management approach that many residents describe as professional and attentive. Across the varied impressions, a common thread runs through the comments: this is a place where dedicated staff can make a meaningful difference, even when other challenges persist. The mix of praise and concern paints a picture of a building that works well for some residents and is in need of targeted improvements for others.

At the heart of the praise is Tina Santiago, a member of the property support team who many residents say has transformed the experience of living here. Descriptions emphasize Tina's approach as heartfelt and consistent - her office is accessible, her door is open to address concerns, and she makes a point of helping residents navigate processes like housing applications. Several residents note that she speaks Spanish and goes out of her way to ensure her neighbors are cared for, especially the elderly. Her presence is repeatedly called out as a standout feature, with compliments about her willingness to stay late or go beyond her duties to assist with needs. In several voices, it's clear that Tina is seen as a cornerstone of the community's humane, resident-centered approach.

Equally lauded is Ephraim, the maintenance professional referenced in glowing terms for his responsiveness and effectiveness. Residents describe him as incredibly helpful, dependable, and capable of handling maintenance issues with a level of care that improves daily life for people living in the building. Combined with Tina's vigilant on-site support, the overall sense is that the property takes seriously the day-to-day realities of aging in place and tries to respond promptly when problems arise. This teamwork between maintenance and resident services is highlighted as a major positive in the building's culture.

Beyond the people, there are notable positives about Ferry Manor as a place to call home for seniors. Several reviewers point to the affordability the building provides, a crucial factor for residents on fixed incomes. The layout, described as advantageous for seniors, further reinforces the sense that the community was designed with older adults in mind. In addition, many residents remark that the building is kept clean and neat, with general pride evident in how the property is presented. A sense of professionalism among management rounds out the favorable impression, contributing to a feeling that residents' needs are recognized and addressed with care.

Nevertheless, the collective feedback is not without clear cautions. A recurrent concern is pest activity, with roaches and rodents mentioned as ongoing issues that residents wish would be addressed promptly. The presence of pests can complicate daily living and understandably dampens the otherwise positive impression some residents have of the building's amenities and staff. In the same vein, security is a point of critique for at least a portion of residents; several comments mention unauthorized access by juveniles and the desire for more on-site security to deter this and to prevent false fire alarms. The mention of fire alarms being pulled too frequently underscores a perceived need for better safety measures and enforcement to protect residents, many of whom are seniors who may be more affected by such disturbances.

Other comments reflect a spectrum of day-to-day experiences. Some residents describe positive, even celebratory, sentiments - calling the place a nice or very nice place to live, appreciating the cleanliness, and affirming that they love living there. A few reviewers describe the property as "ok" or "decent," highlighting the good parts alongside the areas that could use improvement. The references to proximity to trains and the general sense of neighborhood dynamics add context to the living experience, suggesting that location also plays a role in how residents perceive Ferry Manor.

In sum, Ferry Manor emerges as a community with strong leadership and staffing that many residents value deeply. The dedicated efforts of Tina Santiago and Ephraim are repeatedly credited with making life better for residents, especially those who rely on supportive services and quick repairs. The building's affordability, thoughtful layout for seniors, and general upkeep contribute to a favorable impression. Yet there is a clear call to action for building management to tackle pest control more decisively and to enhance on-site security to protect residents and deter disruptive activity. For potential residents and their families, the property offers a compelling blend of humane care, professional management, and community camaraderie, tempered by tangible challenges that the management and residents continue to address together.

This part of Camden, New Jersey offers a convenient location for senior living with easy access to hospitals such as Cooper University Hospital and the Veterans Administration Community Living Center. In addition, there are several pharmacies nearby, including CVS and Rite Aid, making it convenient for seniors to access their medications. The area also boasts a variety of dining options, from Chick-Fil-A to Geno's Steaks, as well as cafes like Elixr Coffee and La Colombe Coffee Roasters. For recreation, there are parks such as Weccacoe Park and Penn's Landing nearby, providing opportunities for outdoor activities. Transportation options include Jefferson Station and PATCO Westmont Station for easy travel around the city. Overall, this neighborhood offers a mix of healthcare facilities, dining establishments, recreational areas, and transportation options that cater to the needs of seniors looking for a comfortable and accessible living environment.

Hospitals

• Cooper University Hospital (1.3 miles)
• The Pavilion (4.5 miles)
• Veterans Administration Community Living Center (4.7 miles)
• Episcopal Hospital (4.8 miles)
• Philadelphia VA Medical Center (4.9 miles)
• Jefferson Cherry Hill Hospital (5.3 miles)

Restaurants

• Chick-Fil-A (1.4 miles)
• Bok Bar (2.4 miles)
• The Franklin Fountain (2.4 miles)
• Geno's Steaks (2.5 miles)
• Pat's King of Steaks (2.5 miles)
• Brauhaus Schmitz (2.5 miles)
• Maglio Bros (2.6 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Rite Aid (2.2 miles)
• CVS Pharmacy (2.5 miles)
• Rite Aid (2.5 miles)
• CVS Pharmacy (2.8 miles)
• Rite Aid (2.9 miles)
• Walgreens (2.9 miles)

Parks

• Weccacoe Park (2.2 miles)
• Penn's Landing (2.2 miles)
• Race Street Pier (2.5 miles)
• Independence National Historical Park (2.6 miles)
• Christopher Columbus Park Dog Run (2.7 miles)
• Franklin Square (3 miles)
• Piazza Dog Park (3.3 miles)

Theaters

• Landmark Theatres - Ritz Five (2.4 miles)

Transportation

• Jefferson Station (3.1 miles)
• PATCO Westmont Station (3.8 miles)
• 30th Street Station (4.3 miles)
• SEPTA: MFL/TRL 30th Street Station (4.3 miles)

Cafes

• Elixr Coffee (3.3 miles)
• La Colombe Coffee Roasters (3.6 miles)
• La Colombe Torrefaction (3.6 miles)
• ReAnimator Coffee (3.8 miles)
• Starbucks (3.9 miles)
• Jersey Java & Tea (4.4 miles)

Physicians

• Advocare Heights Primary Care (4.3 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (4.5 miles)
• Children's Hospital of Philadelphia (4.6 miles)