Senior Care Network in St. Louis, MO

Pros

• The staff are consistently working to make residents happy.
• There is something for everyone to enjoy.
• The staff and residents are very nice.
• There are many activities and trips, with options to stay busy or relax.
• LG is seen as the best fit for families comparing options.
• LG Memory Ward is the best in care and affordability, with staff who know residents by name.
• The campus features two pools and a one-mile walking trail.
• The food is varied and delicious, with multiple dining areas.
• The gardens and outdoor areas are beautiful and peaceful.
• The independent living apartments are comfortable and welcoming.
• The rehab and care facilities are clean, well managed, and supportive.
• The staff are friendly, attentive, and responsive to residents' needs.

Cons

• The front desk staff were rude and spoke ill of Medicaid patients.
• There was no care plan for memory care residents, and staff treated memory-impaired residents the same as others.
• During holidays and weekends, care quality dropped because regular staff were on vacation.
• Families were not notified when a loved one was taken to the hospital, and no logs were checked.
• The staff were rude and uncaring, with personal items like cell phones and medications reportedly stolen.
• The top executives were criticized for focusing on the bottom line rather than resident care.
• A $1,000 deposit to join the waiting list was described as a gatekeeping tactic, with care sometimes denied when needed most.

Review

Senior Care Network's Laclede Groves campus is best suited for active older adults who want a robust, campus-style environment with ready access to care options, including memory support and rehab services, without uprooting if needs escalate. The community works best for those who prize a lively social calendar, varied dining options, and generous campus amenities - two pools, a walking trail, gardens, and on-site hospitality touches like an ice cream parlor. Individuals who value independence but want the reassurance that higher levels of care are close at hand will find a practical path here, with transitions inside the same campus rather than moving to a new setting.

Those considering alternatives should note that not every service line delivers equal reliability. For residents whose primary requirement is consistently flawless skilled nursing or memory-care oversight, this campus can present variability, particularly on weekends or during staff turnover. Communication around care plans, medication, and hospital transfers is not uniformly dependable, according to multiple families. Cost transparency and fairness also draw critique, with some reporting deposits and waiting lists that feel opaque. In short, for families seeking an intimate, consistently high-touch care culture or faith-based programming, there may be better-aligned options.

From a strengths perspective, the campus shines in engagement and atmosphere. A large activity roster and diverse dining venues foster both social connection and autonomy, while the physical environment supports an active lifestyle with trails and peaceful outdoor spaces. The rehabilitation program is frequently praised for effectiveness, and residents' rooms and common areas are kept clean and welcoming. Memory care is cited as compassionate and attentive, with staff who understand residents by name and respond with genuine care. For families prioritizing mobility, social immersion, and a proven post-acute pathway, these elements make the community a compelling option.

However, real-world gaps appear in personnel interactions and operational execution. Front-desk communication can be uneven, with reports of rude staff and insufficient responsiveness to inquiries, eroding trust at critical moments. Medical management failures - missed medications or miscommunications about diabetes care - underscore the risk of uneven oversight in certain units. Financial friction is another theme: waiting-list deposits and unclear timelines frustrate hopeful residents, and some family reports describe a lack of timely notifications about hospital transfers or changes in status. The result is a campus of high highs and low lows, where warmth and competence coexist with process weaknesses that cannot be ignored.

On balance, the positives tend to offset the negatives for those seeking a vibrant, campus-style environment with straightforward access to care options. The ability to age in place - moving from independent living to rehab or memory care on the same grounds - reduces disruption and preserves routine. When the care teams align with a resident's needs, meaningful improvements in mood and function follow, and the amenities support a healthy, engaged lifestyle. Yet the gaps in medical reliability and administrative transparency remain material drawbacks that can undercut confidence. For families with strong advocacy and a willingness to stay closely involved, this campus can be a trustworthy home; for others, the gaps may be a dealbreaker.

Practical next steps are clear. Schedule multiple visits, ideally across weekdays and weekends, to observe staffing patterns and discuss care planning in depth, especially for memory care and post-acute needs. Request recent incident logs, current care plans, and a transparent explanation of the deposit policy and waitlist timing. Speak with current residents and families to gauge consistency of communication and the weekday-to-weekend care rhythm. If absolute reliability in medical oversight is non-negotiable, compare with alternatives that prioritize clinical consistency or smaller-scale environments. If the goal is a robust, activity-filled campus with ready rehab access, Senior Care Network's Laclede Groves deserves serious consideration - paired with due diligence and clearly set expectations.

This part of St. Louis, Missouri offers a variety of amenities that would be appealing to seniors looking for a comfortable and convenient place to live. The proximity to parks such as Blackburn Park and Carondelet Park provides opportunities for outdoor recreation and relaxation. Additionally, the availability of pharmacies like CVS and Walgreens, as well as healthcare facilities like Southwest Medical Center and University Club Medical, ensures easy access to medical services. There are also several places of worship in the area, catering to different religious affiliations. For dining options, residents can enjoy a range of restaurants offering diverse cuisines, along with cafes like Starbucks for a quick coffee break. Transportation options are also readily available with the Zooline Railroad nearby. Overall, this neighborhood provides a safe and pleasant environment for seniors looking to settle down in St. Louis.

Parks

• Blackburn Park (0.3 miles)
• Francis Park (2.3 miles)
• Willmore Park (2.7 miles)
• Spellman Park (2.9 miles)
• Tilles Park Neighborhood (3.2 miles)
• Grant's Trail (3.4 miles)
• Carondelet Park (4.4 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Schnucks (0.9 miles)
• Walgreens (1.1 miles)
• Dierbergs (1.4 miles)
• Walgreens (1.8 miles)
• Lindenwood Drug (2 miles)
• Schnucks (2.4 miles)

Physicians

• Southwest Medical Center (1.1 miles)
• University Club Medical (3.5 miles)
• Kebler, Robert Suburban Pediatrics (4.4 miles)
• Signature Medical Group (4.8 miles)
• Mercy South Breast Csncer (5.1 miles)

Places of Worship

• Christ the King Church (1.3 miles)
• Old Orchard Church (1.4 miles)
• St Raphael the Archangel Church (2.2 miles)
• St Johns Lutheran Church (4.4 miles)
• St Ambrose Church (4.7 miles)
• St Matthias Catholic Church (4.8 miles)
• Peace Lutheran Church & Preschool (5.7 miles)

Restaurants

• Ted Drewes Frozen Custard (2.1 miles)
• Donut Drive-In (2.4 miles)
• Arby's (2.5 miles)
• La Catrinas (2.7 miles)
• St Louis Bread Co. (3.3 miles)
• Chipotle Mexican Grill (3.5 miles)
• Andy's Frozen Custard (3.5 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (4 miles)

Theaters

• Marcus Theatres (3.6 miles)
• AMC Esquire 7 (4.2 miles)

Transportation

• Zooline Railroad The Wild (5.1 miles)