O'Fallon Place Apartments is an independent living community in St. Louis, MO.
Information last verified:
1405 N 16th St, St. Louis, MO 63106
To contact a resident: (314) 421-6387
For more information about senior living options: (866) 208-4318
Many residents report trouble reaching the leasing office.
A recurring theme in the reviews is that phone calls, emails, and requests for help don’t get answered or returned. Several residents describe weeks of trying to schedule tours or follow up on applications without success. Others also mention gaps in communication when issues arise, including maintenance concerns and follow-ups that don’t happen.
Residents frequently describe delayed or missed maintenance.
Multiple reviews point to maintenance not being handled promptly or thoroughly. Residents describe prolonged problems including heat and hot water outages and a lack of urgency or communication around repairs. There are also reports of sanitation and pest-related issues that residents say were not taken seriously when they were raised.
Several residents raise concerns about safety.
Reviews mention security problems and incidents in and around the property. Some residents describe issues such as the gate not working as promised and doors left unlocked, along with theft concerns. Other reviews also cite neighborhood crime and ongoing pest problems, which adds to resident unease about the living environment.
Some reviewers describe rude or unhelpful management.
A number of reviews criticize property management and the leasing office for how they communicate. Residents describe being spoken to rudely, not getting answers to questions, and experiencing confrontational interactions. While a few reviews also mention improvements and that other staff members can be helpful, the tone of service issues is a repeated complaint.
Some residents report smooth help during moves.
Several reviews specifically praise the leasing office and staff for helping with the move-in process. One reviewer describes a quick, organized move-in and attention to keeping the situation secure for a family’s first apartment. Others also mention that staff provided solutions during transition problems so a move could be completed successfully.
Residents describe apartments as comfortable for some needs.
A smaller set of reviews say the apartments themselves are nice or comfortable and that the place can feel livable when you make it your home. At the same time, other reviews emphasize serious repair and service issues, including heat and hot water problems and unit conditions that needed attention. Taken together, residents’ experiences appear uneven.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Independent Living
Lambert-St Louis International (11 miles away)This part of St. Louis, Missouri offers a convenient and diverse array of amenities for seniors looking to relocate. The neighborhood boasts a variety of dining options ranging from casual cantinas to upscale steak houses, as well as several pharmacies and hospitals within close proximity for easy access to medical care. Parks such as Citygarden and Lafayette Park provide green spaces for leisurely walks or picnics, while the nearby Gateway Arch National Park offers a historic landmark for exploration. Additionally, the area features transportation options such as Amtrak and MetroLink stations, making it easy to navigate the city. With numerous places of worship, cafes, and theaters nearby, there is no shortage of activities to enjoy in this vibrant community.
O'Fallon Place Apartments is located at 1405 N 16th St, St. Louis, MO 63106 in St. Louis city, Missouri
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