O'Fallon Place Apartments in St. Louis, MO

Pros

• The staff did a wonderful job helping with move-in, and the apartment is beautiful.
• The new management team strives to deliver excellent customer service, making the community a great place to live.
• O'Fallon Place Apartments has improved tremendously over the last year.
• The staff are respectful and answer every question.
• The property is beautiful and feels safe for residents.
• The move-in experience for a resident's daughter was smooth, with staff ensuring the apartment was secure and safe.

Cons

• They can't reach the office for weeks; calls go unanswered and messages go unreturned.
• They were told there are no cheaper units than around $900, which they view as unprofessional and disrespectful.
• They regard the property management as incompetent and slow to fix issues, often not returning calls.
• They report security problems including maintenance entering their unit, doors left unlocked, and items stolen, with little follow-up.
• They say the pricing is inaccurate and the property is overpriced compared to comparable options.
• They describe staff as rude and unhelpful, with the manager's attitude being dismissive.
• They mention a mice infestation and other maintenance problems that have not been resolved.
• They are considering breaking their lease due to the ongoing management problems.

Review

This community is best suited for budget-minded renters who can tolerate inconsistent leasing communications but still want a newer, visually appealing residence with solid on-site security and a workable move-in experience. The apartments themselves are contemporary and attractive, with residents noting a comfortable, up-to-date living space. A number of reviews point to a renewed management presence and real improvements within the last year, which can translate to better attention to basic amenities and safety. Yet the experience is not uniform: notable friction around responsiveness and service quality in the leasing office undermines the overall value for many prospects.

Alternatives should be on the radar for anyone who prioritizes reliable, proactive management and transparent pricing. When leasing processes drag, applications stall, and price details are muddled, the perceived value of even well-kept units diminishes quickly. If a prospective resident requires quick scheduling of tours, prompt application processing, and consistent follow-through, other properties in the area are likely to deliver more predictable service. In short, this community can work for those who can tolerate administrative gaps and still want a modern home, but it should not be the default choice for tenants who demand flawless communication and transparency.

The strongest positive threads center on improved staffing and the architectural appeal of the property. Several residents credit a newer management team with making tangible upgrades and revitalizing resident service. The apartments themselves are repeatedly described as beautiful and comfortable, with a sense of security that makes them feel solid for families and long-tenured tenants. Move-in experiences, when the office staff are responsive, can be smooth and well-coordinated, and some residents express appreciation for staff who assist during the transition. In these cases, the actual living space and basic safety features - once access to the leasing process is established - meet reasonable expectations for a modern rental.

The most persistent drawbacks are operational and relational rather than physical. A pattern of unresponsive or hard-to-reach office staff dominates many reviews, with calls, voicemails, and even applications going unanswered for days or weeks. Pricing is described as inconsistently communicated, with some buyers feeling misled about what units actually cost, then facing delays in receiving formal paperwork. Interpersonal friction at the desk - perceived rudeness or curt responses - also appears in multiple accounts, undermining trust during a critical purchase decision. Maintenance issues, including doors left unsecured and items missing after incidents, further erode confidence in how seriously property leadership handles resident safety and accountability. There are even mentions of mice and other pests, along with neighborhood safety concerns, which understandably weigh heavily on prospective residents considering long-term commitments.

In weighing pros against cons, the property's modern living space and the improvements under new management cannot fully compensate for the reliability gap in communications and the credibility hit from pricing ambiguities. For households that can actively manage the leasing process - pressing for tours, requesting written confirmations, and insisting on clear, binding timelines - the upper-hand of a newer, attractive unit remains a meaningful upside. But for renters who rely on a consistently reachable office, quick issue resolution, and transparent, stable pricing, the cons are likely to overshadow the benefits.

Practical next steps for interested renters are clear. Verify current pricing in writing and request a concrete, written application timeline before touring. Ask to meet someone with authority to commit to response times and to establish a clear point of contact for move-in coordination. If those assurances cannot be obtained, or if the office remains difficult to reach, treat this community as a contingent option and compare it to nearby properties with more transparent processes and steadier service levels. In summary, O'Fallon Place Apartments offers attractive living spaces and a potentially improved management team, but its decision hinges on whether reliable communication and pricing clarity can be secured as non-negotiables.

This part of St. Louis, Missouri offers a convenient and diverse array of amenities for seniors looking to relocate. The neighborhood boasts a variety of dining options ranging from casual cantinas to upscale steak houses, as well as several pharmacies and hospitals within close proximity for easy access to medical care. Parks such as Citygarden and Lafayette Park provide green spaces for leisurely walks or picnics, while the nearby Gateway Arch National Park offers a historic landmark for exploration. Additionally, the area features transportation options such as Amtrak and MetroLink stations, making it easy to navigate the city. With numerous places of worship, cafes, and theaters nearby, there is no shortage of activities to enjoy in this vibrant community.

Restaurants

• Rosalita's Cantina (0.6 miles)
• The Over Under Bar Grill (0.7 miles)
• Schlafly Tap Room (0.8 miles)
• Lumiere Place Casino (1 miles)
• Hooters (1 miles)
• Three-Sixty Rooftop Bar At The Ballpark Hilton Hotel (1.2 miles)
• Ruth's Chris Steak House (1.2 miles)

Physicians

• BJC Behavioral Health Service - Dinu Petru Gangure MD (0.7 miles)
• Barnes-Jewish Hospital (3.5 miles)

Pharmacies

• Schnucks (0.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)
• Globe Drug (2.3 miles)
• Walgreens (2.7 miles)
• Walgreens (4.2 miles)
• Walgreens (4.3 miles)

Parks

• Citygarden (1 miles)
• Gateway Arch National Park (1.3 miles)
• Lafayette Park (1.8 miles)
• Fairground Park (2.1 miles)
• Bar K (3.6 miles)
• Wohl Recreation Center / Sherman Park (3.7 miles)
• Tower Grove Park (3.8 miles)

Transportation

• Amtrak (1.2 miles)
• MetroLink - Emerson Park Station (3.4 miles)
• Zooline Railroad The Wild (4.8 miles)
• Jet Aviation (4.9 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.2 miles)
• Starbucks (1.2 miles)
• Blueprint Coff (5.6 miles)
• Starbucks (5.9 miles)

Hospitals

• VA Medical Center Spinal Cord Injury Program (1.7 miles)
• SSM Cardinal Glennon Children's Medical Center (2.5 miles)
• The Rehabilitation Institute of St Louis (3.2 miles)
• St Louis Children's Hospital (3.5 miles)
• Metropolitan St Louis Psychiatric Center (4.2 miles)
• St Alexius Hospital (4.3 miles)
• Gateway Regional Medical Center (5 miles)

Places of Worship

• Macedonia Baptist Church (3.1 miles)
• St Ambrose Church (4.3 miles)
• St Johns Lutheran Church (4.9 miles)
• St Ann Catholic School (7 miles)
• St Raphael the Archangel Church (7.1 miles)

Theaters

• AMC Esquire 7 (6.4 miles)