The Estates of Maryville

Pros

• The Maryville team consistently acts in residents' best interests and treats everyone like family.
• Autumn is kind and helpful, assuring residents they will do everything to help them feel better.
• The therapy team and nurses help residents make impressive progress.
• Administrative staff go above and beyond for residents.
• The staff are patient and friendly, and residents enjoy talking with them even when in challenging moods.
• A sister-in-law is very happy at Maryville Rehab & Health Care and chose to stay for socialization, daily activities, and staff who treat her well.
• The facility is described as the best, with top-notch care all around.
• The staff provide exceptional care, communicate well with families, and go the extra mile.
• The facility is beautiful, clean, and residents are genuinely cared for.
• The facility has good food, genuinely cares for residents, and is highly recommended.

Cons

• The caller stated that Jasmine did not greet or identify herself and hung up during the call.
• The caller described the invoice request and call as unreasonable, noting Jasmine hung up after asking for an invoice.
• The caller noted the invoice arrived only at 3 p.m., with the envelope postmarked July 15.
• The caller characterized the collection call on a current invoice with only three days in the mail system as completely unreasonable.

Review

Maryville is described by families as more than just a place of care; it feels like a welcoming, home-like community housed in a beautiful facility. Those who visit consistently mention a warm atmosphere where the staff treat residents like family. The overall tone throughout the comments is one of appreciation for a place that not only cares for physical needs but also nurtures emotional well-being, making residents and their loved ones feel heard and valued.

Many families share long-standing experiences with their loved ones at Maryville, including fathers who have been residents for extended periods. While they acknowledge that life with a loved one in care can come with challenging moments - including times when a resident may be difficult - they consistently highlight the staff's patience and kindness. The caregivers are described as approachable, respectful, and genuinely invested in keeping the resident comfortable and engaged, even when moods are testing. This sense of steadiness and compassion seems to be a defining feature of life at the facility.

A standout moment for several families is the care planning process, particularly the interactions with Autumn. Autumn is remembered as kind and helpful, providing reassurance and practical support even when the resident isn't at his best. Families noted that she promised they would do everything possible to help the resident feel better and that she was wonderful with him. Such personalized, attentive communication appears to be a touchstone of Maryville's approach to care planning, leaving families feeling confident that the team will address needs comprehensively.

The effectiveness of Maryville's care extends beyond daily interactions to the measurable progress residents make with therapy and nursing care. Families repeatedly commend the therapy team and nurses for the positive strides they see in their loved ones, praising the staff for being friendly and genuinely caring. Administrative personnel are also highlighted for going above and beyond, ensuring smooth coordination and support for residents and their families. The mutual effort of therapists, nurses, and administrative staff creates an integrated network focused on improving quality of life and ongoing recovery.

Beyond medical and therapeutic care, the social and personal aspects of life at Maryville are highlighted as strong points. A sister-in-law recounts choosing to stay at Maryville Rehab & Health Care instead of returning to a group home, drawn by daily activities and social opportunities. She feels well cared for and appreciated that staff take the time to get to know residents individually. This emphasis on socialization and personalized attention is repeatedly cited as a key factor in why families view Maryville as a top option for long-term care or rehabilitation.

The overall sentiment from multiple families is that Maryville represents "the best there is" in their experience with care facilities. Phrases like "top notch all around" and "exceptional care" for loved ones reflect a deep satisfaction with the level of attention and professional demeanor across the board. The staff's willingness to communicate clearly with families and to go the extra mile when needed is repeatedly noted as a significant strength, reinforcing a sense of trust and reliability that families seek when selecting a facility for long-term care or rehabilitation.

There are also vivid, personal testimonials that reinforce the positive day-to-day reality at Maryville. Families speak of grandpas and moms receiving great care, with caregivers and nurses described as "super" and "some of the best" in their experience. The consistency of compassionate care, combined with a clean and well-maintained environment, leaves families feeling thankful and confident about the decision to entrust their loved ones to Maryville. The overall narrative is one of a community where residents are treated with dignity, and where staff members are valued for their professionalism and genuine concern.

It's important to acknowledge that not every interaction is perfect. One review recounts a specific incident involving Jasmine, who called about an invoice in a way that felt abrupt and impersonal. The caller did not identify herself or provide context in the moment, and the caller hung up after the reviewer indicated they needed an invoice. The invoice itself arrived later than expected, and the reviewer felt that a collection call on a current invoice, simply because it was en route via the mail, was unreasonable. This isolated experience stands in contrast to the broader pattern of care and warmth described by other families, serving as a reminder that even excellent facilities can have missteps in communication.

Overall, the experiences shared paint a picture of Maryville as a place where beautiful facilities, attentive therapy and nursing care, and a staff culture built on genuine kindness come together to support residents and their families. From thoughtful care plans and consistent progress in therapy to daily social activities and a family-like atmosphere, Maryville is depicted as a community where residents are valued, heard, and cared for with remarkable dedication. For many families, the verdict is clear: Maryville stands out as a compassionate, capable choice for rehabilitation and long-term care.

This area of Maryville, Missouri offers a convenient and diverse range of amenities for seniors considering the area for living. In close proximity, there are several restaurants offering a variety of dining options, including A & G Restaurant and Senor Burrito. Places of worship such as First Christian Church and First Baptist Church are within walking distance, providing opportunities for spiritual engagement. Parks like Judah Park and Water Tower Park offer green spaces for leisurely walks or picnics. Transportation services like Northwest Taxi & Shuttle Service make getting around town easy, while nearby pharmacies like Anchor Properties and healthcare facilities such as St Francis Hospital & Health Services ensure access to medical care when needed. Overall, this neighborhood provides a mix of services and attractions that cater to the needs of older residents looking for a comfortable and active lifestyle in Maryville.

Restaurants

• A & G Restaurant (0.1 miles)
• Senor Burrito (0.1 miles)
• Burny's Sport Bar (0.2 miles)
• Planet Sub (0.2 miles)
• Happy Garden & Shao Shao (0.3 miles)
• Happy Garden (0.3 miles)
• Eight Point Grill (0.3 miles)

Places of Worship

• First Christian Church (0.1 miles)
• Nodaway County Commission (0.1 miles)
• First Baptist Church (0.1 miles)
• Gathering (0.2 miles)
• Baptist Student Union (0.2 miles)
• Northwest BSU (0.2 miles)
• Northwest Wesley Student Center (0.3 miles)

Parks

• Maryville Park Maintenance (0.2 miles)
• Judah Park (0.3 miles)
• Water Tower Park (0.5 miles)
• Kasey Rum Village (0.5 miles)
• Stansberry City Park (19.8 miles)

Transportation

• Northwest Taxi & Shuttle Service (0.2 miles)
• U-Haul (0.8 miles)
• U-Haul Neighborhood Dealer (1 miles)

Pharmacies

• Anchor Properties (0.5 miles)
• Walmart Pharmacy (1.2 miles)

Physicians

• University Wellness Center (0.5 miles)
• Children & Family Center of NW Missouri (0.8 miles)
• Richert Daniel R Hearing Care Partners Maryville (0.9 miles)
• Mosaic Diabetes Education (1.4 miles)
• St Francis Family Health Care (1.4 miles)
• Maryville Eye Clinic (1.4 miles)
• Mosaic Wound Care (1.4 miles)

Cafes

• Scotters Coffee (0.9 miles)

Theaters

• Hangar Restaurant & Cinema (1.1 miles)
• Hanger (1.1 miles)

Hospitals

• St Francis Hospital & Health Services (1.4 miles)