Graham Place Senior Apartments in Apple Valley, MN

Pros

• The property is described as a friendly and comfortable place to live.
• Hearthstone’s staff is great to work with and consistently finds solutions to problems.
• Abby Clark is amazing and goes above and beyond for residents.
• Cydney in the leasing office was very helpful with questions before moving in.
• Kristin (and the team) provides wonderful, understanding, and supportive service.
• The maintenance team is quick to respond and very helpful.
• The apartments are nice with pleasant layouts and positive features.

Cons

• The office staff are clueless and incompetent, even uneducated about Minnesota rental laws.
• Management has deteriorated over the past year, with maintenance issues left unresolved.
• Ongoing mold from leaks has spread throughout units, severely affecting residents’ health.
• Mold, bugs, and water issues are pervasive and not properly addressed.
• Front doors do not lock reliably, creating serious safety concerns.
• The staff are rude, condescending, and unprofessional, with poor communication.
• The complex is poorly managed and has become a slum.
• The pool, grounds, and buildings are poorly maintained, with debris, trash, and pests.
• Parking and garage areas are insecure, with broken doors and vehicles at risk.
• Residents report deceptive fees and price gouging, with management accused of nickel-and-diming.
• Tenants report being threatened with lease termination or eviction notices while repairs are ignored.
• Walls are thin and sound travels easily; the building is in constant disrepair.

Review

Graham Place Senior Apartments in Apple Valley is best suited for independent seniors who prize a pleasant, apartment-style home with easy access to local conveniences and a sense of community, and who can tolerate intermittent management and maintenance reliability. The complex tends to appeal to residents who prioritize comfortable living space, decent amenities, and the convenience of a walkable neighborhood, while not needing a perfectly polished operation behind the scenes. For seniors who require consistently proactive property management, watertight communication, and a consistently spotless environment, this community is unlikely to deliver the level of reliability that such expectations demand. In short, it works for a specific profile: someone who can live with a few operational uncertainties if the unit itself feels welcoming and the maintenance crew can address issues promptly when they appear.

Alternatives should be strongly considered by anyone who places a premium on health-safety, predictable service, and transparent, courteous management. Chronic mold or water-leak concerns, pest problems, or recurring water-related issues are red flags here, given the consistent complaints about moisture, cleaning, and air quality that reappear across reviews. If moving in means accepting frequent maintenance gaps, unclear timelines, and layered lease terms that feel punitive rather than collaborative, a different community with steadier leadership and clearer accountability deserves serious consideration. Potential residents who value guaranteed secure parking, predictable building security, reliable communications from management, and consistently clean common areas may find other options provide a safer long-term home. In such cases, looking at properties with proven track records for resident welfare and proactive problem-solving is prudent.

The strongest positives in these reviews tend to center on the liveability of the apartments themselves and the responsiveness of some frontline staff and maintenance personnel when problems are clearly communicated. Several accounts highlight attractive layouts, ample space, and good maintenance support, particularly when requests are straightforward or quickly scheduled. In periods of stability, residents note friendly assistants in the office and reliable maintenance crews delivering timely fixes. These elements matter because, when they work, they offset some of the friction that many tenants experience elsewhere: a comfortable, functional home can make up for sporadic service, at least temporarily. It’s a realistic reminder that, on days when management is responsive and the unit is well-kept, residents can enjoy a surprisingly pleasant living environment.

Yet the recurring downsides are substantial and cannot be ignored in a sound decision. The most consistent and highest-stakes concerns revolve around management and safety: frequent turnover, communication gaps, and what many residents characterize as dismissiveness or even hostility from certain office staff. These patterns create a climate where repairs feel slow or incomplete, lease terms feel punitive rather than cooperative, and basic safety, ranging from secure entry to garage access, feels compromised. Add to that a troubling mix of mold or water intrusion, persistent pest issues, and noisy or thin walls that let sound travel easily between units. The combination of health risks, constant repair needs, and a perception of being undervalued as a resident leads many families to conclude that the financial premium is not justified by the lived experience.

In balancing these positives and negatives, the key takeaway is that Graham Place’s appeal hinges on the day-to-day reality of the unit and the reliability of the management team: if the apartment is in good shape, plumbing and HVAC function smoothly, and a resident can rely on honest, timely communication from staff, the community can feel like a solid, comfortable home. However, when mold returns, leaks persist, parking and entry systems fail, and staff communication deteriorates, the same advantages quickly dissolve. Prospective residents must weigh the likelihood of encountering these recurring issues against the premium of the space itself. A candid approach is to verify current maintenance response times, request recent examples of how problems were resolved, and speak directly with several long-term residents about their actual experience with the office and maintenance teams.

For families deciding whether Graham Place fits their loved one, a disciplined due-diligence plan is essential. Request a current, written explanation of how maintenance requests are prioritized and tracked; ask to review a recent set of work orders to gauge responsiveness; insist on a clear, written safety and security plan for common areas and parking; and seek out multiple current residents to hear unfiltered impressions beyond a staged tour. If health, safety, and steady management are non-negotiable, it’s wise to compare with other Apple Valley options that demonstrate consistent performance in those areas. If, instead, the priority is a comfortable apartment and a willingness to navigate occasional administrative friction in exchange for a warm community and a well-kept unit, Graham Place can still be a viable choice, but only with careful, upfront diligence and a clear eye on the management track record.

This area of Apple Valley, Minnesota offers a variety of amenities and conveniences that cater to seniors looking for a comfortable and convenient living environment. With theaters such as Jj’s Theatre & Draft House nearby, residents can enjoy entertainment options close to home. There are also several dining options including Jj’s Kitchen & Grill, Culver's, and Raising Cane's Chicken Fingers for convenient meal choices. In terms of healthcare, there are multiple pharmacies and physician offices in close proximity, ensuring easy access to medical services. The nearby Apple Valley Medical Clinic and Fairview Ridges Hospital provide quality healthcare options for residents. Additionally, the numerous parks offer opportunities for outdoor recreation and relaxation. Overall, this part of Apple Valley provides a well-rounded living environment for seniors seeking a vibrant community with essential services at their fingertips.

Theaters

• Jj’s Theatre & Draft House (0.3 miles)
• Emagine Eagan (4.9 miles)

Restaurants

• Jj’s Kitchen & Grill (0.3 miles)
• Culver's (0.6 miles)
• Raising Cane's Chicken Fingers (1.1 miles)
• Barley + Vine Kitchen & Bar (2 miles)
• Wendy's (3.1 miles)
• Taco John's (3.4 miles)
• Jersey Mike's (3.4 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• Allina Health Minneapolis Heart Institute – Apple Valley (1.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.8 miles)
• Walgreens (3 miles)

Cafes

• Panera Bread (0.9 miles)
• Starbucks (1.3 miles)
• Caribou Coffee (2.9 miles)
• Starbucks (3.7 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.9 miles)
• Starbucks (4.9 miles)

Physicians

• Nystrom & Associates (1.1 miles)
• Dr Anthony Battaglia (1.3 miles)
• Rosemount Family Physicians (3.3 miles)
• Southdale Pediatrics (3.9 miles)
• Fairview Ridges Specialty Care Center (4 miles)
• Fairview Ridges Specialty Care Center Park Nicollet Obgyn (4.1 miles)
• Park Nicollet Clinic and Specialty Center Burnsville (4.1 miles)

Hospitals

• Apple Valley Medical Clinic (1.1 miles)
• Fairview Ridges Hospital (4 miles)

Parks

• Foxborough Park (1.6 miles)
• Keller Park (2.3 miles)
• Lac Lavon Park (2.5 miles)
• Greenhaven Park (4.4 miles)
• Pine Knoll Park (5 miles)
• Bloomfield Park (5.5 miles)
• Lebanon Hills Regional Park (5.5 miles)

Transportation

• Airlake Airport LVN (6.5 miles)

Places of Worship

• Woodcrest Church (6.7 miles)