16333 Finch Way West, Rosemount, MN 55068
For more information about senior living options: (844) 490-3973
They are reliable, flexible, and attentive to clients' needs. The caregivers are compassionate, professional, and kind. Bri and the team go above and beyond to support families. They provide personalized, in-home care that makes a positive impact. They educate and connect clients, families, and caregivers with tools and resources to succeed. They maintain infection control protocols to protect immunocompromised patients. They respond quickly to questions and changes in care plans. They are experienced, resourceful, and involved in care planning. They are veteran- and woman-owned, with services that support veterans (including VA benefits). They bring peace of mind and high-quality care during recovery.
The experience with Synergy was awful. They were completely unreliable. They often overbilled. Some employees arrived impaired after using marijuana. A caregiver quit, falsely accusing cannabis in the home and claiming it was dangerous for the patient. The company showed a lack of professionalism, integrity, or reliability. The reviewer advised others to stay far away from Synergy. They accused customers of using vulgar language merely for raising concerns.Synergycare in Rosemount is best suited for families seeking highly personalized, at-home support that feels more like a dedicated partnership than routine caregiving. This community tends to attract seniors who want to remain in their familiar surroundings while receiving practical help - meal preparation, errands, mobility assistance, and daily hygiene - paired with meaningful companionship. The strength lies in a leadership-driven model where owners and a dedicated RN team stay closely involved with each care plan, ensuring the person receiving care remains at the center. It works especially well for those who value a hands-on, responsive approach, and for clients who benefit from care that is coordinated with veterans' benefits and other resources.
Those who may want to consider alternatives are those prioritizing absolute consistency in a single caregiver over all else, or families who cannot tolerate even a perceived misalignment in billing or accountability. A minority of experiences shared by reviewers point to reliability concerns, billing disputes, and allegations of staff arriving impaired in extreme cases. While these stand out as serious red flags, they are not the norm in the overall feedback, yet they signal the need for careful contract terms, clear expectations, and rigorous reference checks before committing. For families seeking low-touch care or a facility-based setting with medical supervision on-site, a traditional assisted living or memory-care community may be a more suitable fit.
On the positive side, the pros consistently signal a high-caliber, compassionate team. Caregivers are described as kind, professional, and attentive, with reviewers noting not only basic daily task support but also proactive engagement - preparing meals, helping organize medications, running errands, and even facilitating light exercise. The care teams are described as well-trained and capable of adapting to evolving needs, including post-surgical recovery, rehabilitation exercises, and home safety adjustments. The owners' hands-on leadership - Bri and Jonathan - along with an RN like Ryahn, appear repeatedly as a stabilizing force, ensuring care plans stay aligned with medical and personal goals. The ability to mobilize resources quickly, coordinate with veterans' services, and tailor visits to the home environment adds real value for families managing complex care needs.
The most significant con cited is the risk of inconsistent reliability and questionable billing or conduct in rare cases. One family described persistent overbilling and a caregiver showing up impaired, followed by accusations of unprofessional behavior. Such reports, while not dominant in the collective experience, underscore the importance of concrete safeguards: written care plans, upfront billing disclosures, caregiver matching processes, and a transparent escalation path. Yet, these risks are not insurmountable. When the relationship is smooth, the impact is softened by strong accountability from Bri and her team, rapid responsiveness, and the comfort of knowing that a dedicated RN is regularly overseeing medical aspects of care.
The key question becomes how the favorable elements balance the potential downsides. The evidence suggests that the aura of personalization, continuity of care, and the ability to address a wide range of in-home needs - milieu supports, nursing oversight, veteran benefits navigation, and flexible scheduling - often outweigh the occasional friction documented in outlier reviews. Families report peace of mind, improved quality of life for their loved ones, and a sense that the care team treats caregivers and clients as a connected unit rather than a series of tasks. The practical takeaway is clear: the strength of ownership, the depth of caregiver training, and the breadth of services can deliver a superior in-home experience when clear expectations are set and kept.
For decision-makers in Rosemount, the actionable path is straightforward. Initiate a thorough intake that maps out a detailed care plan, verify the precise mix of services needed, and confirm 24/7 contingency coverage. Request direct references from families with similar needs and insist on a scheduled RN visit to review medical aspects and progress. Seek clarity on billing cycles, rates for overnights or extended shifts, and any penalties for late cancellations. Given the VA benefits angle noted in several reviews, ensure eligibility and benefits are explored as part of the planning. When these steps are completed, Synergycare presents itself as a compelling option for those who want heartfelt care that feels deeply organized and personally invested in their loved one's well-being.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The assisted living community at Synergycare in Rosemount, MN is a welcoming and fully furnished residence that offers a range of amenities and services to support the needs of its residents. The apartments are equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet for entertainment and communication purposes.
Meals are served in a spacious dining room with restaurant-style dining, and special dietary restrictions such as diabetes diet can be accommodated. Housekeeping services ensure that the living spaces remain clean and well-maintained.
Residents can enjoy the outdoor space and garden for relaxation or socializing. Additionally, there is a small library available for those who enjoy reading.
Care services provided by Synergycare include 24-hour supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is also provided to help residents with their medication needs.
The community promotes mental wellness through its dedicated mental wellness program. This program aims to provide support and resources to improve residents' overall mental well-being.
Synergycare also offers move-in coordination services to assist new residents in transitioning smoothly into their new home.
In terms of location convenience, there are numerous nearby amenities including four cafes, five parks, ten pharmacies, eight physicians' offices, sixteen restaurants, one theater, and two hospitals nearby. This provides easy access to various facilities and activities for residents.
Residents can participate in resident-run activities as well as scheduled daily activities organized by the community. These activities aim to engage residents socially and keep them active.
Overall, Synergycare in Rosemount offers a comfortable living environment with comprehensive care services, engaging activities, convenient location near amenities, and supportive staff to meet the needs of its residents.
Synergycare is located at 16333 Finch Way West, Rosemount, MN 55068 in Dakota County, Minnesota
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