Edgewood Management in Gaithersburg, MD
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Information last verified:
9711 Washingtonian Blvd., Suite 200, Gaithersburg, MD 20878
For more information about senior living options: (844) 490-3973
April at Glenview Gardens is described as the most professional and helpful staff member, always greeting residents with a smile and ensuring maintenance issues are addressed promptly. Edgewood’s Glen Burnie properties are praised for friendly, professional staff, with April in particular resolving issues quickly. Stewartown Homes is depicted as relaxing and safe, with maintenance staff described as the best you’ll ever find and ready to help at any time. Stewartown Homes is recommended for families trying to save money. Alexander House is described as a nice apartment with improving management and friendly, non-confrontational staff. The properties are noted for clean, spacious environments with good staff and ample parking. The Edgewood team is described as providing a great team and an exceptional business experience.
They describe Tamika McIlwain of The Grove at Parkside as the worst property manager ever and would not recommend The Grove or Edgewood Properties. They state they never received their security deposit back for months and accuse the company of negligence and poor communication. They say Big Sky Flats is neglected, with unresolved issues, fights, a shooting, and unethical review solicitation; they would avoid properties managed by this company. They claim Wedgewood Apartments in Annandale ignores residents and emergency maintenance requests, with leaks lasting for weeks. They report repeated failure to get callbacks from Hanson Ridge Townhomes and the Edgewood corporate office. They allege multiple maintenance problems (roaches, leaks, broken appliances) across properties and criticize management as unresponsive and unprofessional. They describe the Aria on L (Vantage) as poorly managed, with incorrect SSN handling, eviction notes on records, lost leases, and discriminatory front-desk treatment. They say Fireside Apartments failed to pay for bulk trash removal services they performed, with no timely response from Edgewood. They call Edgewood Management corrupt and untrustworthy, and would not recommend doing business with them. They claim the company mismanages pest and heating/cooling issues, leaving tenants in unsafe or uncomfortable living conditions. They assert multiple properties have recurring maintenance failures, poor communication, and unaddressed safety concerns (gas leaks, mold, smoke detectors). They describe the overall experience as a pattern of unresponsiveness, delays in refunds, and feeling devalued as residents.Edgewood Management’s Gaithersburg-area portfolio is best for renters who want affordable living and can tolerate episodic, property-by-property service. It is not well suited for seniors who depend on steady, reliable maintenance, transparent billing, and prompt communication. For families weighing assisted living options, this group should be a last resort unless a specific community within Edgewood has a proven, locally proactive manager. The caveat is fundamental: the experience shifts dramatically by site, and the overarching pattern is inconsistent handling of resident needs and finances.
Those who may want to consider alternatives include seniors who require predictable on-site support and regular maintenance oversight, or families prioritizing a transparent, timely move-out process and straightforward deposit handling. The reviews repeatedly flag unreturned calls, delayed security deposit refunds, and vague or shifting excuses for charges. In a senior living decision, these risks translate into real stress and potential financial exposure, undermining the trust essential for any long-term housing arrangement.
On the positive side, several properties or managers do stand out when local leadership is engaged. Residents note occasional moments of good service: clean, spacious units with decent parking, and staff who come across as friendly or capable in the moment. A few managers appear capable of addressing issues when they are empowered and supported by corporate attention, and some facilities deliver a more pleasant, personable resident experience. These bright spots demonstrate that the core problem is not incompetence across the board, but uneven execution from site to site.
The dominant drawbacks, however, are systemic enough to overshadow the small wins. The most persistent concerns involve refunds and billing: months-long delays in returning security deposits, unexplained deductions, and frequent communication breakdowns that leave residents feeling ignored. Maintenance is frequently described as slow, incomplete, or unresponsive, with serious incidents ranging from gas smells to water leaks and pest infestations in some complexes. Reports of unreturned calls, inaccessible phone lines, and a perception of indifferent or adversarial office staff further erode trust. In a context where safety, comfort, and predictability matter most, especially for seniors, these patterns are hard to overlook.
Prospective residents must weigh any local strengths against a backdrop of mixed corporate performance. When the on-site team is proactive, residents experience quicker follow-through on repairs and more individualized attention, which can make a meaningful difference in daily life. Yet the breadth of negative experiences, across multiple properties and reports, suggests a risk that depends on finding a “good manager” rather than relying on consistent policy or process. For an older adult or a family seeking dependable service, the variance between locations makes Edgewood’s portfolio feel more like a collection of opportunistic leases than a cohesive, resident-first ecosystem.
In practical terms, the verdict is clear. If Edgewood is under serious consideration, demand a property-level service agreement with concrete timelines for maintenance responses, deposit handling, and move-out settlement. Verify the current manager’s track record with recent residents and insist on written policies for deposits, fees, and any penalties. Visit multiple sites within the portfolio to gauge responsiveness and cleanliness firsthand, and speak with residents about recent experiences. For seniors, it is prudent to compare with dedicated senior living communities or well-reviewed independent living options that offer licensed support, transparent pricing, and consistently reliable maintenance and communication. If choosing Edgewood, target a property with a known, active manager and secure commitments in writing, then monitor performance closely from day one.
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Washington Dulles International (18 miles away) Ronald Reagan Washington National (20 miles away)Edgewood Management in Gaithersburg, MD is a premier independent living community that provides seniors with a comfortable and vibrant environment to thrive in their golden years. This community is located in the heart of Gaithersburg, offering easy access to various amenities and services.
Residents at Edgewood Management can enjoy an active and engaging lifestyle with numerous cafes, parks, restaurants, pharmacies, physicians, and transportation options just a stone's throw away. With 6 cafes nearby, residents can indulge in delightful coffee or grab a quick bite with friends. For those who love nature and outdoor activities, there are 4 parks nearby where they can take leisurely walks or enjoy scenic picnics.
Healthcare needs are well taken care of at Edgewood Management as there are 11 pharmacies in close proximity for convenient medication refills. Additionally, with 7 physicians nearby, residents can easily access quality healthcare services whenever needed.
When it comes to dining out or trying new cuisines, residents have an abundance of choices with 22 restaurants in the vicinity offering diverse menus and ambiance. Transportation is also hassle-free for residents as they benefit from the convenience of having 4 transportation options available nearby.
For spiritual nourishment and connection within the community, there are 2 places of worship situated conveniently nearby where residents can engage in religious services or find solace.
Entertainment enthusiasts will delight in knowing that there is a theater close by where they can catch their favorite movies or live performances. Furthermore, the presence of a hospital nearby provides peace of mind for both residents and their families should any urgent medical attention be required.
Edgewood Management offers seniors an exceptional independent living experience with an array of amenities and services within reach. With its prime location and abundance of nearby establishments, this community truly enhances the quality of life for its residents while fostering a strong sense of belonging and fulfillment.
Located in the vibrant city of Gaithersburg, Maryland, this particular area offers a convenient and diverse range of amenities for seniors looking to settle down. With an array of restaurants ranging from casual dining options like Cava and Guapo S Gaithersburg to more upscale choices like Uncle Julio's, there is something to suit every taste. Nearby pharmacies such as CVS and Walgreens ensure easy access to essential medications and healthcare needs. For leisure activities, residents can enjoy cafes like Silver Diner and Starbucks for a relaxing coffee break. The area also boasts reputable physicians and healthcare facilities like Potomac Pediatrics and Adventist HealthCare Shady Grove Medical Center for quality medical care. Additionally, proximity to parks such as Bohrer Park and Rock Creek Regional Park allows for outdoor recreation opportunities. Convenient transportation options include the Shady Grove Metro Station and Rockville Metro Station, making it easy to navigate the surrounding areas. Overall, this part of Gaithersburg provides a dynamic yet comfortable environment for seniors seeking a well-rounded living experience.
Edgewood Management is located at 9711 Washingtonian Blvd., Suite 200, Gaithersburg, MD 20878 in Montgomery County, Maryland
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