Edgewood Management in Gaithersburg, MD
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Edgewood Management is an independent living community in Gaithersburg, MD.
Information last verified:
9711 Washingtonian Blvd., Suite 200, Gaithersburg, MD 20878
For more information about senior living options: (866) 208-4318
Residents describe long delays and runarounds when seeking security deposits back.
Several reviews mention security deposits not being returned, sometimes months after move-out. A number of residents also describe needing to provide proof or repeatedly follow up without getting a clear outcome. In a few cases, residents say refunds were only partially returned or tied to disputed charges.
Residents describe maintenance issues that linger without effective resolution.
Many reviews say repair requests take too long and that follow-up often goes unanswered. Residents describe problems such as plumbing leaks, heating or cooling not working, and other unit issues that continued for extended periods. Some reviewers also mention emergency maintenance lines not resulting in timely help.
Residents frequently report difficulty reaching management or getting callbacks.
A recurring theme is that residents and prospective residents struggle to get phone calls returned or emails answered. Several reviewers describe reaching out for weeks without success, or being met with voicemail instead of help. Even when requests are submitted, residents say the next step is unclear or delayed.
Some reviews raise concerns about pests and on-site safety incidents.
Residents describe pest problems such as roaches, bugs, and bedbugs. Others also mention safety-related incidents at or around the property, including reports of serious disturbances and threats. These concerns are described as ongoing enough that residents felt uneasy or pushed for stronger action.
Some residents praise staff for being helpful and handling issues quickly.
While most feedback is negative, a couple of reviewers specifically call out individual staff members as professional and responsive. These reviews describe maintenance concerns being addressed in a timely manner and office visits being handled courteously. The positive mentions appear as exceptions rather than the overall pattern.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Active Adult Communities (55+)
Independent Living
Washington Dulles International (18 miles away) Ronald Reagan Washington National (20 miles away)Located in the vibrant city of Gaithersburg, Maryland, this particular area offers a convenient and diverse range of amenities for seniors looking to settle down. With an array of restaurants ranging from casual dining options like Cava and Guapo S Gaithersburg to more upscale choices like Uncle Julio's, there is something to suit every taste. Nearby pharmacies such as CVS and Walgreens ensure easy access to essential medications and healthcare needs. For leisure activities, residents can enjoy cafes like Silver Diner and Starbucks for a relaxing coffee break. The area also boasts reputable physicians and healthcare facilities like Potomac Pediatrics and Adventist HealthCare Shady Grove Medical Center for quality medical care. Additionally, proximity to parks such as Bohrer Park and Rock Creek Regional Park allows for outdoor recreation opportunities. Convenient transportation options include the Shady Grove Metro Station and Rockville Metro Station, making it easy to navigate the surrounding areas. Overall, this part of Gaithersburg provides a dynamic yet comfortable environment for seniors seeking a well-rounded living experience.
Edgewood Management is located at 9711 Washingtonian Blvd., Suite 200, Gaithersburg, MD 20878 in Montgomery County, Maryland
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