Kingshire Manor Assisted Lvng

Pros

• The physical therapy department at Shady Grove Nursing & Rehabilitation Center was praised for its well-trained staff and effective rehabilitation services, contributing to a speedy recovery for residents.
• One resident reported being very happy with the clean and organized environment of the facility, highlighting the good quality of the menu options provided.
• Despite some concerns, many expressed appreciation for the overall cleanliness of the facility, noting regular housekeeping efforts.
• A family member acknowledged that the facility seemed to be well cared for in terms of maintenance and general upkeep.
• One review mentioned that staff became more responsive once they were aware of the family member’s background in healthcare, indicating a willingness to address concerns when brought to their attention.

Cons

• The facility suffers from poor employee retention, leading to extremely long wait times for assistance and a lack of urgency in addressing medication needs.
• Residents experience inadequate care, with staff ignoring requests for help and leaving patients in wet diapers for extended periods.
• The cleanliness of the facility is subpar, with issues such as blocked toilets and dirty floors remaining unaddressed for weeks.
• Communication with staff is frustrating and ineffective, often requiring multiple calls to receive answers or assistance.
• Residents are not provided with proper hygiene care, as evidenced by instances of bathing using inappropriate methods and neglecting personal cleanliness.
• The overall quality of food is reported to be very poor, contributing to a negative living experience for residents.
• Staff members exhibit rude behavior and a lack of empathy towards residents’ needs and concerns.
• There are repeated failures to provide necessary medical supplies and medications, putting residents' health at risk.
• Promises made by staff regarding improvements or resolutions frequently go unfulfilled, leading to ongoing dissatisfaction among families.
• Overall, the care environment appears disorganized and lacking in compassion, undermining the well-being of vulnerable residents.

Review

The reviews of various nursing and rehabilitation facilities, namely Kingshire and Shady Grove Nursing & Rehabilitation Center, paint a distressing picture of inadequate care and substandard conditions. Many families have expressed deep dissatisfaction with the levels of service and attention received by their loved ones during their stays. Concerns range from extremely long wait times to serious issues regarding medication management, hygiene, and staff responsiveness. The overriding sentiment among these reviews suggests a systemic failure in these institutions that cannot be overlooked.

One key theme throughout the reviews is the alarming lack of employee retention at Kingshire. Families reported excruciatingly long response times for basic requests such as call button responses, meal deliveries, and changes of incontinence supplies. Moreover, incidents involving missed medication—specifically regarding diabetic prescriptions—highlight a troubling level of negligence among the staff. One reviewer described how their mother went four days without receiving crucial medication with no clear explanation provided other than the insurance's limitations on refills. This careless attitude toward residents’ health has led some families to consider moving their loved ones elsewhere out of sheer desperation for competent care.

Conversely, Shady Grove presented a divided experience among its residents. While some individuals noted positive aspects like well-trained physical therapy staff and an organized environment, most reviews centered around significant shortcomings in skilled nursing care. Complaints about neglect were prevalent; one resident reported being left unattended in wet diapers with no urgency shown by caregivers to address this basic need. Additionally, concerns surrounding the quality of food served were echoed repeatedly across various accounts, illustrating a profound lack of consideration for residents' dignity and well-being.

Even more troubling were reports detailing filthy living conditions within these facilities. Several reviewers remarked on dirty floors filled with debris and even sewage overflow situations causing discomfort and health hazards for vulnerable residents. In one case at another unnamed facility, complaints about blocked toilets remained unresolved three weeks after admission—an egregious oversight indicating poor management practices at best or outright negligence at worst. Such unsanitary environments raise red flags not only about day-to-day cleanliness but also about adherence to safety protocols that are supposed to protect those in care.

Another prominent issue was communication—or the distinct lack thereof—which contributed significantly to frustrations voiced by family members trying to advocate for their loved ones’ needs. Delayed responses from nursing stations often meant families would call multiple times before receiving any answers or assistance regarding the status of care for their relatives. Multiple reviewers related instances where they felt dismissed or ignored entirely when raising concerns about patient safety or comfort; it became apparent that adequate communication channels between staff and concerned family members were nonexistent.

Ultimately, there is an underlying message across these reviews calling for accountability within nursing homes like Kingshire and Shady Grove Nursing & Rehabilitation Center as well as others facing similar scrutiny. Families are expressing a desperate need for facilities that prioritize compassionate care over profit margins—places where they can feel confident leaving their loved ones knowing they will receive prompt attention tailored to individual needs rather than experiencing oversight or neglect due to understaffing or poor training practices among workers.

As these accounts illustrate, it is vital that prospective residents and their families conduct thorough research before selecting a facility for long-term care or rehabilitation services—not only based on advertised amenities but also informed by firsthand experiences like those shared above. Continuous monitoring from local health authorities seems essential if we are to ensure that standards align with actual practices on-site; otherwise, vulnerable seniors may continue suffering unjustly within systems designed ostensibly for their benefit.

Located in Rockville, Maryland, this area offers a variety of amenities and services that cater to the needs of seniors. With hospitals such as Adventist HealthCare Shady Grove Medical Center and Holy Cross Germantown Hospital nearby, residents have access to quality healthcare facilities. Additionally, there are numerous cafes, pharmacies, physicians' offices, and restaurants within close proximity for convenience. The area also boasts recreational opportunities with several parks like Bohrer Park and Rock Creek Regional Park nearby, perfect for outdoor activities. Public transportation options such as the Shady Grove Metro Station and Rockville Metro Station make it easy for seniors to get around the area. Plus, places of worship like Rockville Evangelical Mission provide spiritual support and community connection. Overall, this part of Rockville offers a well-rounded and convenient living experience for seniors.

Hospitals

• Adventist HealthCare Shady Grove Medical Center (0.2 miles)
• Holy Cross Germantown Hospital (6.1 miles)

Cafes

• Starbucks (0.3 miles)
• Silver Diner (1 miles)
• Starbucks (1.4 miles)
• Starbucks (3.3 miles)
• Starbucks (4.1 miles)
• Starbucks (4.3 miles)

Physicians

• The Centers For Advanced Orthopaedics (0.3 miles)
• Occupational Health Consultants (0.3 miles)
• Potomac Pediatrics (0.4 miles)
• Potomac Valley Pediatrics (2.9 miles)
• Family Allergy & Asthma Care (3 miles)
• Tibor E Frekko (3.1 miles)
• Kane Howard MD (3.5 miles)

Pharmacies

• Safeway Pharmacy (0.3 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2.5 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.3 miles)

Restaurants

• Guapo S Gaithersburg (1 miles)
• Cava (1 miles)
• Yard House (1.2 miles)
• Uncle Julio's (1.2 miles)
• Dulcinea Bar and Grill (1.3 miles)
• First Watch (1.4 miles)
• Sichuan Pavilion (2.6 miles)

Theaters

• AMC DINE-IN Rio Cinemas 18 (1 miles)
• AMC Montgomery 16 (5.9 miles)

Transportation

• Shady Grove Metro Station (2.1 miles)
• Rockville Metro Station (2.9 miles)
• Nextcar Gaithersburg South (4.1 miles)
• Hertz Rent A Car (4.2 miles)
• Twinbrook Metro Station (4.8 miles)
• Germantown MARC Station (6.4 miles)
• Grosvenor-Strathmore Metro Station (7 miles)

Places of Worship

• Rockville Evangelical Mission (2.2 miles)
• Church of the Redeemer (5.7 miles)
• Saint Andrew Kim Catholic Church (8.4 miles)

Parks

• Bohrer Park (2.2 miles)
• Falls Road Park (2.7 miles)
• Aberdeen Park (3.3 miles)
• Rock Creek Regional Park (3.6 miles)
• Winding Creek Local Park (6.5 miles)
• South Germantown Recreational Park (6.8 miles)
• Georgian Forest Park & Tennis Courts (7.6 miles)