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Capital Home Care in Rockville, MD

Capital Home Care is a senior community in Rockville, MD.

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Capital Home Care in Rockville, MD

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Capital Home Care

14801 Physicians Lane, 2nd Flr, Rockville, MD 20850

To contact a resident: (301) 610-9900

For more information about senior living options: (866) 208-4318

4.2 from 55 reviews
5 stars
43
4 stars
0
3 stars
2
2 stars
1
1 stars
9

Overall Review of Capital Home Care

common 13 reviews mention this

Communication and responsiveness stand out

Residents and families report clear communication and quick follow-through from the office team.

Many reviews describe staff who keep in close contact and communicate clearly, from enrollment through ongoing care. Several families mention prompt responses by phone and returning calls quickly, along with follow-up when questions or concerns come up. A few reviews also tie the office’s responsiveness to keeping care moving without interruptions.

common 9 reviews mention this

Caregiver matching feels thoughtful

Reviews repeatedly highlight careful caregiver pairing and dependable scheduling.

Multiple reviewers say the agency does a good job matching clients with caregivers and then adjusting when needs change. Families describe support that includes finding replacements when a caregiver is unavailable and providing flexibility around schedules. Others emphasize that caregivers are reliable and show up prepared to meet the client’s needs.

common 4 reviews mention this

Support for complex needs gets praise

Families describe caregivers who are experienced and supportive with significant disabilities or medical histories.

Several reviews mention care for more involved situations, including a disabled adult, special needs, brain aneurysm recovery, and a disabled non-verbal child. Reviewers point to caregivers who are prompt, dependable, and able to work effectively with the person’s communication needs. Others add that management and the team stay sensitive to the client’s condition over time.

caveat 5 reviews mention this

Missed shifts and unprofessional conduct

Some reviewers report missed or unreliable staffing that left them without help when they needed it.

A handful of reviews describe caregivers who did not show up, walked out, or left the reviewer in unsafe situations. One reviewer also says scheduled training via Zoom did not occur without explanation. Another describes prolonged gaps after assurances that someone would be sent, along with difficulty getting the agency to respond.

caveat 2 reviews mention this

Some administrative issues cited

A small number of reviews raise concerns about administration and claims handling.

Two reviews specifically point to problems with administration: one reviewer claims staff did not follow through on Medicaid application steps and became unresponsive when asked for a reference number. Another review mentions issues about how caregivers are treated and paid, describing intimidation and withheld pay.

common 6 reviews mention this

Working for the agency earns mixed reviews

Several reviews from caregivers describe the agency as a good place to work with supportive coordination.

Multiple caregiver-focused reviews describe kindness on the administrative side and supportive coordination. Some reviewers mention prompt pay and appreciation for payroll help, crediting specific staff members for resolving payment-related concerns. At the same time, other reviews raise serious workplace concerns, including intimidation and issues around pay.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Washington Dulles International (17 miles away) Washington Dulles International (17 miles away)
  • Ronald Reagan Washington National (19 miles away) Ronald Reagan Washington National (19 miles away)

Nearby Places of Interest

This part of Rockville, Maryland offers a range of amenities and services that could be appealing to seniors looking for a convenient and comfortable living environment. With multiple pharmacies, hospitals, and physicians within close proximity, residents have easy access to healthcare resources. The area also features a variety of cafes and restaurants, providing plenty of dining options. Additionally, there are several parks nearby for outdoor recreation opportunities. For those relying on public transportation, the Rockville and Shady Grove Metro Stations are accessible, as well as car rental services. Places of worship are also available for spiritual needs. Overall, this part of Rockville offers a mix of conveniences and leisure activities suitable for seniors looking to settle in a well-connected community.

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Safeway Pharmacy (1 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (3 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.4 miles)

Hospitals

  • Adventist HealthCare Shady Grove Medical Center (0.7 miles)
  • Holy Cross Germantown Hospital (5.9 miles)

Physicians

  • Potomac Pediatrics (0.9 miles)
  • The Centers For Advanced Orthopaedics (1.1 miles)
  • Occupational Health Consultants (1.1 miles)
  • Potomac Valley Pediatrics (2.2 miles)
  • Family Allergy & Asthma Care (3 miles)
  • Tibor E Frekko (3.1 miles)
  • Kane Howard MD (3.6 miles)

Cafes

  • Starbucks (1 miles)
  • Starbucks (1.1 miles)
  • Silver Diner (1.3 miles)
  • Starbucks (3.2 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.5 miles)

Restaurants

  • First Watch (1 miles)
  • Guapo S Gaithersburg (1.3 miles)
  • Yard House (1.4 miles)
  • Uncle Julio's (1.4 miles)
  • Cava (1.6 miles)
  • Dulcinea Bar and Grill (1.8 miles)
  • Chipotle Mexican Grill (2.2 miles)

Theaters

  • AMC DINE-IN Rio Cinemas 18 (1.3 miles)
  • AMC Montgomery 16 (6.2 miles)

Parks

  • Bohrer Park (2.5 miles)
  • Aberdeen Park (2.6 miles)
  • Falls Road Park (3 miles)
  • Rock Creek Regional Park (4.4 miles)
  • South Germantown Recreational Park (6.2 miles)
  • Winding Creek Local Park (7.1 miles)
  • Great Falls Park (7.5 miles)

Places of Worship

  • Rockville Evangelical Mission (2.6 miles)
  • Church of the Redeemer (6.2 miles)
  • Saint Andrew Kim Catholic Church (9.2 miles)

Transportation

  • Shady Grove Metro Station (2.8 miles)
  • Rockville Metro Station (3.6 miles)
  • Nextcar Gaithersburg South (4 miles)
  • Hertz Rent A Car (4.8 miles)
  • Twinbrook Metro Station (5.5 miles)
  • Germantown MARC Station (6 miles)
  • Grosvenor-Strathmore Metro Station (7.5 miles)

Frequently Asked Questions

Where is Capital Home Care?

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