Woodbridge Commons

Pros

• The apartments are beautiful, very spacious, and smoke-free.
• They are clean, nice, and big, making them appealing for families.
• The staff were very nice and helpful to residents.
• The reviewer would be happy to move into a two- or three-bedroom unit.
• Ms. Barbara Burton was described as very nice to the reviewer and her daughters.

Cons

• They mislead residents about their responsibilities in case of incidents and respond rudely and heartlessly when problems arise.
• They are described as capitalistic and uncaring, prioritizing profit over residents' emotions.
• They fail to stop harassment by neighbors, with staff not intervening adequately.
• They are accused of lying and manipulation by office staff, undermining trust in management.
• They allegedly use tenants to obtain tax credits and evict them when credits expire.
• They never answer the phone; maintenance is slow and issues progress only after escalating to corporate.
• They routinely miscalculate incomes and misread pay stubs, causing delays and repeated submissions.

Review

A two-bedroom at this complex promises space, a clean slate, and the calm of a smoke-free environment. For some would-be residents, the apartments themselves live up to the look - bright, roomy, and capable of hosting a growing family. Several posts speak to the appeal of the units: "They are beautiful and very spacious smoke-free Apartments looking forward to moving there soon," and "Clean and nice and big and tall. I would have my children and I in a two or three bedroom place in a heart beat." The sentiment is practical and hopeful, with visions of starting fresh, raising kids, and enjoying a home that feels roomy and secure.

But underneath that initial appeal lies a chorus of warning notes about the people who run the place. A recurring frustration centers on management and the way duties are handled during emergencies or everyday needs. One reviewer describes the experience as "Worst experience ever," accusing the staff of misleading residents about responsibilities in case of incidents and laboring under the impression that, after something goes wrong, the response is cold and dismissive. The sense that management treats tenants as an afterthought rather than partners in a home is echoed across multiple accounts: "they're rude and heartless," and "Very capitalists, nothing to do with your emotions." The same thread appears again and again: the human side of the operation seems consistently lacking when it counts.

The office staff themselves come in for sharper scrutiny. Some residents recount encounters with specific individuals, with mixed memories about personalities and integrity. Names like Barbara Burton and Connie surface in several stories, sometimes accompanied by praise and at other times by scathing critique. One grateful former applicant recalls Barbara as "very nice to me," while another former resident describes Barbara as "nasty, rude, phony," and part of a problematic dynamic with a corporate office that allegedly lied or acted unfairly. In one traumatic, strongly worded account, a reviewer claims a pattern of vindictive actions by Barbara and a corporate manager that culminated in eviction and the loss of a voucher, including accusations that a disabled daughter and a pet mistake were exploited as pretexts. Another reviewer singles out Connie for telling them they weren't qualified, even after doing the math themselves and believing they met the standard. The thread is clear: people feel the office can be capricious, inconsistent, and at times openly dismissive.

Maintenance and responsiveness are another recurring pain point. Several accounts describe maintenance as an afterthought - "They NEVER ANSWER THE PHONE!!!" and "Maintenance come when they feel like it." When help finally arrives, it often comes after escalating concerns to corporate or the leasing office, rather than as a baseline expectation of service. The frustration isn't merely about slow repairs; it's about the sense that tenants must fight for basic care and timely communication, even in situations that directly affect safety or daily living.

Financial and policy concerns add a layer of confusion and risk to the experience. Several reviewers raise alarms about Section 8, tax credits, and the way the property seems to leverage different programs to influence tenancy. Allegations range from "They only use you to get the tax credit for the owners" to claims that policies have shifted over time - "it was accepting Section 8 in 2016, and now you're told it isn't" - leaving applicants bewildered and frustrated about inconsistent criteria. A recurring complaint is that income and qualification checks are handled inaccurately or inconsistently: miscalculations of income, misreading pay stubs as biweekly instead of semi-monthly, and the result being drawn-out delays or outright denial after promising opportunities. One reviewer lamented the experience of waiting nine weeks, dealing with misfiled forms, and constantly re-providing information, all of which wasted time, energy, and even fuel.

The social atmosphere of the neighborhood also features prominently in these narratives. Beyond management, some residents describe a scarcity of kindness among neighbors, including disrespect in public areas like playgrounds. One commenter notes that "mean people at that neighborhood? they cuss at me in the playground and are making fun of me," suggesting that, for some, the human cost extends beyond the office to the everyday experience of living among other families. Another more general observation points to a social dynamic that can feel tense and unsupportive, with residents calling for action from parents and authorities to curb disruptive behavior.

Despite these rifts, the reviews do not present a single, unbroken verdict. There are moments of praise that cut through the noise: for some applicants and residents, staff assistance has felt genuine and transformative. One account describes a positive arc where staff provided meaningful help, enabling a path toward stability and a hopeful future for the reviewer and their children. Even the negative voices occasionally acknowledge that the apartments themselves remain attractive options - the space, the layout, and the potential for a home of their own. The tension lies in the friction between what the building offers physically and how the management, policies, and day-to-day operations shape the lived experience.

In aggregate, the perspective on these two-bedroom units is a complex mix of promise and peril. On the one hand, the properties deliver the space, the clean, smoke-free environment, and the capacity to support a family's needs. On the other hand, a large number of tenants - past and prospective - feel that the management team can be opaque, unresponsive, and sometimes unfair. The emotional and practical costs of that dichotomy are clear: the beauty of the space is often overshadowed by concerns about communication, accountability, and consistent treatment. For anyone considering a move here, the message across the board is to weigh the undeniable appeal of the apartments themselves against the troubling patterns in office responsiveness, policy changes, and the risk of strained interactions with staff and neighbors.

This section of Edgewood, Maryland offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With multiple pharmacies such as CVS, Walgreens, and Rite Aid within a short distance, accessing necessary medications is made simple. Additionally, there are several physicians' offices nearby including MyEyeDr, Infinite Medical Express, and Advanced Dermatology Bel Air for all healthcare needs. Various dining options like McDonald's, Chick-Fil-A, and La Bella Italia provide convenient meal choices. The Regal Bel Air Cinema offers entertainment options for those looking to enjoy a movie outing. Transportation is easily accessible with the Edgewood MARC Station nearby. For outdoor recreation, there are several parks in close proximity including Dundee Creek Fishing Area and Marshy Point Nature Center. Should medical attention be required, Upper Chesapeake Medical Center and MedStar Health at Bel Air Medical Campus are both located within a reasonable distance. Overall, this part of Edgewood provides a well-rounded community for seniors seeking convenience and comfort in their daily lives.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.9 miles)
• Rite Aid (1.7 miles)
• Walgreens (2.1 miles)
• Walmart Pharmacy (2.3 miles)
• Wegmans (2.7 miles)
• Walgreens (3.4 miles)

Physicians

• MyEyeDr (0.4 miles)
• Infinite Medical Expre (1.4 miles)
• Thomas, Ronald E, Md - Medical Health Group-Bel Air (2.8 miles)
• Advanced Dermatology Bel Air (3 miles)
• UM Harford Primary Care at Box Hill (3 miles)
• Dental One Associates of Bel Air (3 miles)
• Box Hill Pediatrics (3.5 miles)

Restaurants

• McDonald's (1.4 miles)
• La Bella Italia (1.9 miles)
• Chick-Fil-A (2.1 miles)
• Panda Express (2.2 miles)
• McDonald's (2.2 miles)
• Bull on the Turf (2.3 miles)
• Conrad's Seafood Restaurant - Abingdon (2.8 miles)

Theaters

• Regal Bel Air Cinema (1.8 miles)

Transportation

• Edgewood MARC Station (2.4 miles)

Cafes

• Panera Bread (2.8 miles)
• Starbucks (5.3 miles)
• Starbucks (6.7 miles)
• Starbucks (7.7 miles)
• Panera Bread (7.8 miles)

Places of Worship

• Open Bible Christian Academy (4.9 miles)
• Saint Mark Roman Catholic Church (6.7 miles)

Hospitals

• Upper Chesapeake Medical Center (5.9 miles)
• Upper Chesapeake Medical Center (6.1 miles)
• MedStar Health at Bel Air Medical Campus (7.5 miles)

Parks

• Dundee Creek Fishing Area (6.1 miles)
• Marshy Point Nature Center (6.1 miles)
• Eastern Regional Park (6.8 miles)
• Honeygo Run Regional Park (6.8 miles)
• Colonial Acres Playground (6.9 miles)
• Rockfield Park (7.3 miles)