Overall Review of High Meadow Apartments
common
30 reviews mention this
Staff support and fast repairs
Residents consistently describe staff as helpful, professional, and quick to respond.
Many residents praise the office team and maintenance staff for being courteous, understanding, and responsive to concerns. Several reviews mention repairs being handled quickly once maintenance is notified, including fixes that arrive the same day or shortly after. A few residents also criticize management responsiveness in specific situations, describing delays or unresolved work orders.
common
22 reviews mention this
Clean grounds and good curb appeal
Residents repeatedly mention cleanliness and well-kept shared areas.
A consistent theme in the reviews is that the property looks clean and maintained, with positive comments about curb appeal and overall upkeep. Some residents also describe an apartment that was clean and freshly updated when they moved in. On the downside, a smaller number of reviews mention trash in common areas and broader maintenance or upkeep concerns, including cleanliness issues tied to move-in condition.
differentiator
15 reviews mention this
Amenities and resident activities
Residents point to on-site amenities and activities as a major draw.
Several reviews highlight amenities like a pool and gym, plus spaces for pets and recreation, and note that the property has features beyond just the apartments. Residents also describe regular events and get-togethers that help them meet other residents. A few reviews criticize the condition or availability of amenities at times, including claims that the pool or fitness equipment were not usable.
common
5 reviews mention this
Location close to daily needs
Residents like the convenience of nearby shopping, dining, and services.
Multiple reviews mention the location as a strength, calling out proximity to grocery shopping and other everyday stops. Several nearby options are very close, including a hospital and pharmacy, which supports the convenience residents describe. A few reviews frame the location as one of the only positives despite other concerns.
caveat
4 reviews mention this
Higher costs and rent changes
Some residents feel the rent and fees have become too high.
A few reviews mention rent increases over time and describe the pricing as not matching the quality or attention they experienced. One review compares earlier rent to a higher current rent and also calls out a pet-related charge. Other residents acknowledge that the community is more expensive, while still saying the rent feels worth it for them, creating mixed feedback on value.
caveat
6 reviews mention this
Serious issues: pests, mold, and move-in problems
Some reviews describe major health or safety concerns.
While many residents report a clean, well-kept environment, several reviews raise serious concerns including roaches, mold, and other pest or cleanliness issues. One review specifically describes long-lasting problems and limited pest control follow-through, while another mentions mold in an air unit and ongoing repair failures. There are also move-in and amenity condition complaints, including descriptions of broken or missing items and delays after reporting issues.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.