Baptist Retirement Ctr

Pros

• Nice place.
• The staff is very friendly.
• The Activity life is great, and bingo is great.
• Excellent facility, well staffed, with plenty of amenities including a small lake and a pier; the people are the friendliest and care for their residents.
• Very classy.
• The staff are so nice.
• A nice and caring place for elderly adults.
• Good environment for elderly people.
• Great people.

Cons

• The meals are described as poor, with ice requests going unmet.
• There is only one maintenance man and no weekend maintenance, despite it being a 24/7 operation.
• The facility is said to be falling apart, with roaches and dirty floors.
• CNAs are rude, and housekeeping does little to keep areas clean.
• The Director of Nurses hires her family, and most are reported as worthless.
• The administrator is rarely present and allegedly focuses on female workers.
• The beautician is described as pursuing relationships with coworkers, and a janitor was fired for sleeping with a resident.
• There are serious safety concerns: a resident was overdosed on morphine and died, and a dementia patient wandered off and was never found.

Review

Across the range of experiences shared by people connected to this facility, a clear pattern emerges: some residents and their families speak highly of certain care aspects and individuals, while others describe a markedly different reality marked by service gaps, safety concerns, and a sense of neglect. The mix is striking enough to suggest that experiences can vary widely from wing to wing or shift to shift, but there are recurring themes that color most people's impressions. At its best, the place is described as a pleasant, clean environment with attentive memory-care staff and a welcoming atmosphere. At its worst, it's painted as aging infrastructure failing to meet basic standards, with food and cleanliness falling short, and with serious concerns about safety, abuse, and mismanagement.

A number of reviews center on the dining experience and food quality, with several reviewers saying the meals are disappointing or inadequate. One person notes that the meals are unappealing and that even small comforts - like getting ice - are hard to come by, describing a kitchen or dining culture that feels neglected. There are mentions of "child-sized" portions and meals that fall short of expectations for adults in lifelong care. In some cases, families emphasize the nostalgic memory of older kitchen practices as a contrast to what's currently served, implying a disconnect between what residents need and what is routinely provided today. For those who have relatives in memory care, the meals sometimes still feel insufficient or inconsistent, contributing to broader concerns about day-to-day quality of life.

Staffing and management are another focal point of frustration in several accounts. Reported issues include a lean maintenance presence - one maintenance person for the entire facility with no weekend coverage in a facility that operates around the clock - and a broader sense that front-line workers are overwhelmed or disengaged. Some reviewers describe CNAs as rude or inattentive, and there are strong criticisms about housekeeping, which is said to be ineffective, leaving floors messy and pests like roaches mentioned in some rooms. The leadership picture is described as fragmented: an administrator who is rarely present, an director of nurses who allegedly hires many of her own family members, and a culture of nepotism or favoritism that undermines confidence in the system. A veteran complaint across several notes is that the organization's leadership appears more focused on relationships and internal dynamics than on resident welfare, sometimes accompanied by concerns about retaliation if residents or families raise issues.

Safety and ethics emerge as the most alarming themes for some reviewers. There are serious-sounding allegations about patient harm and neglect: claims that a resident was overdosed on morphine and died, and that another dementia patient wandered out of the facility and was not found promptly. Some reviewers describe oxygen management lapses, with family members having to intervene to ensure their loved ones received the oxygen support they require. In addition to these safety concerns, there are reports of theft by employees and a general atmosphere of fear among residents about speaking up for fear of retaliation. While these are individual claims, they color the overall perception of safety and trust in management, especially among families who have seen a loved one's health status change during a short stay.

Cleanliness and the physical environment receive mixed evaluations. Several entries describe a facility that feels tired or poorly maintained, with aging buildings and inconsistent housekeeping. Floors are said to be often dirty, and roaches are mentioned as a persistent problem in some areas. Yet other reviews present a much more positive contrast: people describe a clean entryway, a well-kept campus with pleasant surroundings, and a "plush," welcoming feeling as you walk through the door. There are also notes about amenities that add to quality of life, such as a small lake with a pier and opportunities for social activities, including bingo, which some residents clearly enjoy and look forward to. These elements contribute to a sense that, in some parts of the facility, the environment feels calm, respectful, and comfortable for residents who are able to participate.

Within the broader landscape of experiences, there are also distinctly positive nods to memory care residents and the staff who tend to them. Several reviewers highlight warmth, attentiveness, and a sense that loved ones feel well cared for in memory care units. Specific praise is directed at staff who foster a respectful and affectionate atmosphere, with residents expressing appreciation for the attention they receive and the consistent contact with caregivers. Positive anecdotes include residents who enjoy activities like bingo and other social engagements, and families who notice a high level of engagement and personal connection during visits. One reviewer even says their parent, in memory care, feels well cared for and loved, describing the staff as looking out for her and making a reassuring effort to keep her engaged and safe.

The full tapestry of impressions includes some striking positive notes that stand alongside persistent concerns. A few reviewers describe the facility as a nice, classy, or very clean place with caring people and a welcoming atmosphere. There are sincere testimonials about staff members who go above and beyond to ensure residents and their families feel valued, and about interactions that leave a lasting sense of reassurance. A small cluster of comments emphasizes the overall feel of the space - an environment that can be pleasant, well kept, and supportive for those receiving long-term care or rehabilitation services. And in several cases, families report that they would choose the facility again or would consider it if their loved one needed care in the future, underscoring a belief that, at its core, the facility has strengths that can be relied on when staffing and organizational systems align well.

Taken together, the narratives reveal a facility capable of delivering meaningful, compassionate care in the right circumstances, especially for memory care residents who respond positively to attentive staff and engaging activities. However, the same accounts highlight substantial gaps that cannot be ignored: inconsistent meal quality, gaps in maintenance and cleanliness, staffing strains, leadership concerns, and serious safety worries raised by residents and families. The voices range from urgent warnings to hopeful praise, illustrating a complex reality where the quality of care likely depends on the day, the shift, and the specific caregivers present. For families evaluating this facility, the picture is clear: engage deeply, visit often, and weigh both the moments of warmth and connection against the more troubling reports of safety and neglect.

Places of Worship

• Bienville 4-D Non Support (0.2 miles)
• First Baptist Church (0.4 miles)
• Shiloh Missionary Baptist Church (0.4 miles)
• Kingdom Hall (1 miles)
• New Bethel Baptist Church (1 miles)
• Southern Baptist Convention (2.9 miles)
• Memorial United Methodist Church of Simsboro (7.9 miles)

Pharmacies

• Brookshire Food & Pharmacy (0.4 miles)
• Fred's Pharmacy (0.4 miles)
• New Arcadia Health Mart (0.5 miles)
• Brookshire's Food Stores (0.6 miles)
• Fred's Pharmacy (0.8 miles)
• Walgreens (16 miles)
• Walmart Pharmacy (16.1 miles)

Restaurants

• RBG royal bar n grill (0.5 miles)
• Subway (0.5 miles)
• Country Cottage (0.5 miles)
• Sonic Drive-In (0.6 miles)
• Chick-A-Dilly (0.9 miles)
• Nelson's Soul Food & C (11.6 miles)
• GSU Campus Dining (11.8 miles)

Transportation

• U-Haul Neighborhood Dealer (0.6 miles)
• Arcadia Airport (1.9 miles)
• U-Haul Neighborhood Dealer (16.4 miles)

Parks

• Bonnie & Clyde Trade Days & RV Park (2.9 miles)
• Lake Claiborne State Park (12.4 miles)
• Huckleberry Trails Park Ruston (14.6 miles)
• Lincoln Parish Park (16.2 miles)

Cafes

• Starbucks (15.3 miles)
• Railway Coffee (15.9 miles)
• The Depot Coffee House (16.1 miles)

Physicians

• Northside Eye Care (15.8 miles)
• Northwood Medical Center (15.9 miles)
• Rainbow Health Access - Children's Clinic (16.1 miles)
• Kirton Foot Clinic (16.1 miles)
• Health Paradigm (16.2 miles)
• Ruston Family Medicine Center (16.2 miles)
• Dr Rel Gray (16.2 miles)

Hospitals

• Northern Louisiana Medical Center (16.5 miles)
• St Francis Primary Care Clinic-Ruston (16.6 miles)
• Lincoln General Hospital (16.6 miles)
• Allegiance Health Systems (16.7 miles)

Theaters

• Celebrity Theatres (16.7 miles)