Central Park Towers Apartments

Pros

• The housing is described as nice and affordable.
• All appliances are new.
• Staff members are described as working very hard to create a safe and secure environment for everyone.
• The inside apartments are described as nice.
• It is described as great for low-income residents.
• The location is described as nice and convenient, with easy access to bus lines and nearby amenities.
• It is described as beautiful and friendly, with a positive atmosphere.

Cons

• The management is in need of retraining for customer service.
• The secretary acts like the assistant manager and withholds messages from residents.
• Maintenance is poor and upkeep is lacking, with bedbugs and roaches, no security, and flooding problems.
• Staff are described as asking residents for personal financial information and for the contact details of people who help them.
• The building is infested with bedbugs, and management is reportedly aware, prompting talk of lawsuits and demolition.
• There is a perceived lack of management skills, interaction, compassion, and respect.
• The property is dirty with mold, contaminated water, broken glass, and trash, with ongoing pest issues.
• The area is described as drug-infested with excessive homeless traffic and unsafe conditions.

Review

The collection of reviews on this property paints a landscape of strong opinions, with a mix of praise for affordability and comfort in some units and harsh critiques of management, upkeep, and safety in others. On the positive side, several reviewers call it "nice, affordable housing" with all appliances being new, and they credit staff for working hard to maintain a safe and secure environment. One person notes that the inside of the apartments is "nice," and another emphasizes that the remodels and improvements are visible, suggesting that, at least in some phases, the property has made tangible progress. For residents who are budget-conscious, the place appears to offer a valuable option, especially for low-income renters who need a reachable housing solution. In this vein, one reviewer even writes that, despite its flaws, it has "ups and downs like any other apartment complex," and encourages people to come and see for themselves.

But the majority of the voice in these reviews is decidedly more critical, focusing on ongoing problems that hamper daily life. A recurring thread is dissatisfaction with management and administrative processes. Several testimonies describe a dysfunctional communication flow: a secretary who acts as if she's the assistant manager, refusing to pass messages from residents to the manager, and asking residents for information or items that seem unrelated to rent or housing needs. The sentiment is that management is hard to reach, unresponsive, or obstructive. One resident voices that the "lack of management skills, interaction, compassion, respect for others" has become very noticeable since certain turnover, and another complains that the jury is still out on whether conditions will improve under new leadership. There are specific complaints about being asked for personal items, addresses, and phone numbers for people who help residents, which underscores a perception of boundary-crossing and intrusion rather than professional service.

Maintenance and safety issues dominate in a large portion of the feedback. The property is described as having "substandard living conditions" by some reviewers, with references to broken elevators, overflowing trash near the compactors, and mice running through trash areas. A frequent gripe is that maintenance requests are slow or ineffective, with statements like "it's hard to get the maintenance to fix anything" and repeated reports of an elevator that "is always broken," despite having two elevators. Fire-and-forget maintenance promises are overshadowed by ongoing problems in the apartments themselves, including mold, water contamination, and the lingering presence of pests. The pest situation is described in vivid terms: bedbugs and roaches are reported as widespread and severe, with accounts of residents finding dozens of bedbugs in their units, having to throw away personal belongings, and feeling that management is aware of the infestation but not taking sufficient action. Black mold figures prominently in some reviews, along with concerns about contaminated water and poor overall sanitation.

The pest and sanitation concerns feed into broader health and safety concerns about the building and its surroundings. Several reviewers describe a sense of unsanitary conditions and broken infrastructure - broken glass, dirty hallways, and a lack of proper trash handling - creating a sense of neglect. There is also mention of a drug-infested and high-traffic homeless presence in the surrounding area, and one resident explicitly links their health emergency to conditions in the building. While one reviewer defends the property as "a good place to live" with proximity to transit and amenities, others urge condemnation or demolition, calling the building a "dump" and even suggesting that it should be condemned or rebuilt. The spectrum is wide, from cautious optimism about remodeling and better security to urgent calls for drastic changes to protect residents' health and safety.

Security and neighborhood safety are another point of contention. Some reviewers note improvements under new management - "new MGMT is doing a very good job," with better lighting and a sense of increased safety in certain areas. But for many, security remains a major concern. Complaints include a lack of security personnel, broken entryways, and a general feeling of vulnerability due to crime, break-ins, and inadequate lighting. The contrast between praise for improvements and fear of ongoing threats is stark, illustrating how quickly perceptions can swing based on small changes in conditions, attention, or incidents.

In terms of resident experience and community life, the reviews reveal a mixed social climate. On the positive side, there are mentions of close-knit relationships and neighborly support, with some residents noting that they know many other residents and that there is a sense of a community that can be supportive when conditions allow. Some reviewers describe living here as a reasonable solution that provides "affordable living for small space/place" or that it's "great for low income" housing. On the negative side, the environment is described as chaotic or hostile at times, with references to rude staff or rude residents, tense confrontations, and a general sense of dissatisfaction that makes many residents want to move out or avoid recommending the place to others. The emotional tone swings between resignation, frustration, and intermittent optimism as management and maintenance efforts ebb and flow.

Pet policies and amenities are a smaller but notable thread in the conversation. One reviewer asks a straightforward question about pet requirements - whether small dogs or cats are allowed - but no universal consensus emerges from the pool of opinions. The presence of pets is touched upon, but not central to the overall narrative, suggesting that the property's pet policy might be unclear or inconsistently enforced, much like several other aspects of the complex. Overall, amenities like new appliances and a modern remodel are cited by some as evidence of progress, while the daily realities of pests, mold, and maintenance lateness temper any optimism.

Taken together, these reviews depict a property that is at a crossroads. For some residents, it remains a valuable affordable option with newly updated appliances and a safety focus that is improving under new management. For others, the same walls hold a different truth: chronic pest problems, mold and water contamination, insufficient maintenance, unsafe or unresponsive management, and a sense that residents' well-being has been sacrificed for cost savings. The path forward, according to the collective voice of these reviews, lies in decisive, sustained improvements across several fronts: reliable and respectful management communication, prompt and effective maintenance, aggressive pest and mold remediation, enhanced security, and ongoing attention to health and sanitation standards. Until then, opinions will continue to diverge, with some residents choosing to stay and advocate for improvement, and others planning to move to safer, cleaner, and better-managed housing alternatives.

This part of Kansas City, Kansas offers a diverse range of amenities and services that cater to the needs and interests of seniors. With numerous physicians, pharmacies, and hospitals in close proximity, residents can easily access healthcare facilities for their medical needs. Additionally, there are various restaurants, cafes, and parks for recreation and socialization. Places of worship are also readily available for spiritual fulfillment. The availability of public transportation options like Amtrak and the KC Streetcar provide convenient ways to explore the city. Overall, this area provides a well-rounded environment for seniors looking for a vibrant community with easy access to essential services.

Physicians

• Vibrant Health - Wyandotte Neighborhood Clinics (0.3 miles)
• KC CARE Health Center (3.6 miles)
• Mill Creek Park (4.5 miles)
• Sunflower Dermatology & Medical Day Spay (4.8 miles)
• The University of Kansas Hospital - Westwood Campus (4.8 miles)
• Retina Associates, PA (5 miles)
• Orthopedic Health of Kansas City formerly Drisko, Fee & Parkins ( DFP ) - North Kansas City (5.1 miles)

Restaurants

• Carniceria El Torito 2 (0.6 miles)
• Longboards Wraps & Bowls (1.7 miles)
• Blue Bird Bistro (2.3 miles)
• Quaff Bar & Grill (2.5 miles)
• John's Big Deck (2.7 miles)
• Taps on Main (2.9 miles)
• Pierpont's at Union Station (2.9 miles)

Pharmacies

• Walgreens (1.8 miles)
• CVS Pharmacy (2.8 miles)
• The University of Kansas Hospital Cambridge Tower A Pharmacy (3.3 miles)
• The University of Kansas Hospital Cambridge Tower A Retail Pharmacy (3.4 miles)
• Costco 0375 (3.8 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (3.9 miles)

Cafes

• Blip Roasters (1.9 miles)
• Mildred's (2.8 miles)
• Messenger Coffee Co. (2.9 miles)
• Panera Bread (3.2 miles)
• Filling Station (3.7 miles)
• Billie's Grocery (3.8 miles)
• Broadway Cafe (4.1 miles)

Transportation

• Amtrak Kansas City - Union Station (2.9 miles)
• KC Streetcar (3 miles)

Places of Worship

• Resurrection Downtown (3 miles)
• Trinity United Methodist Church (4 miles)
• Central United Methodist Church (5.5 miles)
• North Cross United Methodist Church (6.6 miles)

Parks

• Washington Square Park (3.1 miles)
• Bar K Dog Bar (3.2 miles)
• Historic Hyde Park (4.6 miles)
• Loose Park (5.2 miles)
• Central Park (5.4 miles)
• Budd Park (6.1 miles)
• Antioch Park (6.9 miles)

Hospitals

• Children's Mercy Research Institute (3.3 miles)
• Cambridge A Pre/Post (3.4 miles)
• Truman Medical Center (3.4 miles)
• Saint Luke's Hospital of Kansas City (4.5 miles)
• North Kansas City Hospital (5.6 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (6.4 miles)