Jefferson Manor

Pros

• The staff at Jefferson Manor are wonderful, friendly, and go above and beyond to care for the residents.
• The community feels homey and smaller, fostering a strong sense of family among residents and staff.
• Residents appreciate the variety of activities and events that keep them engaged and involved in the community.
• The food is consistently praised as being very good, with many options available beyond the menu.
• The facility is clean, beautiful, and well-maintained, offering spacious apartments.
• Management staff, particularly Melissa, are noted for their caring nature and ability to make new residents feel welcomed and comfortable.
• Overall satisfaction with Jefferson Manor reflects a supportive environment where residents feel valued and loved by both staff and fellow residents.

Cons

• There seems to be a big turnover in some areas of staff, particularly housekeeping.
• The food is fair, and residents do not like dinner being served at 4:30 instead of the preferred 6:00.
• The facility only has one elevator, which becomes a significant concern when it goes out of service for residents on the second floor.
• The individual apartments are not cleaned as much as the common areas, leading to concerns about housekeeping support.
• The community director was reported to be rude and insensitive after payment, accusing a family member of improper care for their loved one.
• There were complaints about repetitive meal options, leading to dissatisfaction with dining variety.
• After a resident's spouse passed away, they were reportedly asked to leave or face increased monthly payments.
• Some visitors felt that Jefferson Manor was more like an apartment building than an inviting community during their tour.

Review

Jefferson Manor has garnered a multitude of reviews from residents and family members alike, painting a largely positive picture of the community's atmosphere and the quality of care provided. Many reviewers emphasize the exceptional staff, highlighting their friendliness, attention to detail, and genuine concern for residents’ well-being. Residents describe the staff as going above and beyond in making them feel at home. As one long-term resident remarked, after living there for nine years, they consider Jefferson Manor a family, where both staff and residents enjoy numerous events and activities that keep boredom at bay.

However, despite the overwhelmingly positive feedback on staff engagement and activity options, some issues have been noted concerning turnover rates in certain areas such as housekeeping. While current housekeepers are praised for their efficiency and pleasant demeanor, past high turnover raises concerns about consistency in this service. Moreover, while many residents enjoy the food offered at Jefferson Manor, with some declaring it better than local restaurants, others mention that meal timing—specifically dinner being served at 4:30 PM—does not align with their usual routines.

Another element of concern is accessibility within the facility due to only having one elevator. For residents on higher floors like those on the second level, elevator outages can pose significant challenges. This situation adds anxiety for families who worry about their loved ones' mobility should an emergency arise when access to stairways becomes necessary.

On a brighter note, management has received notable commendation from several reviewers. Specifically mentioned is Melissa from marketing; her ability to connect with potential residents shows how vital strong interpersonal relationships are in easing transitions into assisted living environments. Her kindness left a lasting impression not only on prospective residents but also on family members who witnessed her efforts to make newcomers feel welcome.

Several reviews touch upon personal narratives highlighting instances when staff demonstrated exceptional compassion during difficult times. One reviewer shared heartfelt gratitude toward Jefferson Manor's team for their supportive involvement during their father's decline due to dementia—satisfaction stemming from consistent updates about his condition helped ease worries immensely. In tragic circumstances of loss within families connected to Jefferson Manor, respondents reported that staff offered emotional support that felt genuine.

Despite one or two negative experiences regarding communication breakdowns between management and families—especially concerning financial matters—the general consensus remains favorable towards Jeffresson Manor's environment as being clean and inviting for seniors. Many express contentment regarding their choice or exploration of this facility over alternatives available in Kokomo due to its affordability juxtaposed with quality care. Overall impressions suggest that regardless of minor setbacks or concerns noted by some individuals regarding room size or administrative personnel’s communication approach post-admission—they still recognize Jefferson Manor as a place where quality care meets a sense of home-like community.

This part of Kokomo, Indiana, offers a convenient and accessible location for senior living. With a variety of pharmacies, physicians' offices, and hospitals in close proximity, residents have easy access to medical care and prescription medications. The area also boasts a selection of restaurants and cafes for dining options, as well as places of worship for spiritual needs. Parks nearby provide opportunities for outdoor recreation and relaxation. Additionally, transportation services are available for convenience when needed. Overall, this neighborhood provides a good balance of healthcare facilities, amenities, and community resources that cater to the needs of seniors looking for a comfortable and supportive living environment.

Pharmacies

• Herbst Compounding Pharmacy (0.1 miles)
• Good Neighbor Pharmacy (0.2 miles)
• Herbst Apothecary (0.2 miles)
• CVS Pharmacy (0.2 miles)
• CVS Speciality (0.3 miles)
• Genoa Healthcare (1.7 miles)
• CVS Pharmacy (2.1 miles)

Physicians

• 20/20 Vision (0.2 miles)
• Internal Medicine Associates (0.2 miles)
• St Vincent Physician Network (0.2 miles)
• St. Vincent Immediate Care (0.2 miles)
• Wagoner Medical Center (0.3 miles)
• Forefront Dermatology Kokomo, IN (0.3 miles)
• Kokomo Pulmonary (0.5 miles)

Restaurants

• Wendy's (0.2 miles)
• Tokyo Japanese Restaurant (0.3 miles)
• Pucketts Pie Shop (0.3 miles)
• The Filling Station (0.4 miles)
• Food Precinct (0.8 miles)
• Don Pancho Villa (1.1 miles)
• Richards Restaurant (1.3 miles)

Hospitals

• St.Joseph Hospital (0.2 miles)
• Howard Regional Health System (0.4 miles)
• St Joseph Hospital (2.1 miles)
• St Vincent Hospital (2.3 miles)
• St Joseph Hospital (2.6 miles)

Cafes

• Big Ben Coffee Co. (0.9 miles)
• H & J's (2 miles)
• Sweet Peas Play Cafe (3 miles)
• Starbucks (3.2 miles)
• Panera Bread (3.4 miles)

Places of Worship

• Zion Missionary Baptist Church (1.1 miles)
• Fresh Start Ministries (1.2 miles)
• St Patrick Catholic Church (1.5 miles)
• Cam (1.8 miles)
• Unitarian Universalist (2 miles)
• Spirit Wind Church (2.1 miles)
• Peace Lutheran Church Wisconsin Synod (2.2 miles)

Parks

• Foster Park (1.3 miles)
• Highland Park (1.7 miles)
• We Care Park (2.1 miles)
• Bon Air Park (2.4 miles)

Transportation

• U-Haul Neighborhood Dealer (2.8 miles)