Park Plaza Retirement Center
Save6840 North Sacramento Avenue, Chicago, IL 60645
For more information about senior living options: (844) 490-3973
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The service is excellent. They treat the elderly very well. The meals are prepared with the best chefs. Residents look happy. An excellent physical therapy clinic is located in the building. Amazing, beautiful, and warm atmosphere. Well-run retirement community. There are many activities for many different interests. The staff goes out of their way to be helpful and friendly.
The new director, Hillel, is described as unprofessional and incompetent. Management appears to dismiss residents' complaints and attribute problems to the population. The food quality is terrible, according to several reviewers. Elevators are frequently malfunctioning and repairs are not adequately addressed. The executive director does not respond to concerns and exerts excessive control over residents. The president of the board allegedly posted a 5-star review after complaints, raising suspicion about the honesty of reviews.Park Plaza presents itself as a retirement community with a strong sense of place, offering independent living for seniors, kosher dining, and a blend of Jewish cultural life with practical amenities. Several reviewers highlight features that aim to make life there feel like a warm, homey experience: on-site therapy, a kosher kitchen, daily services shaped by religious practice, and transportation for shopping and trips. One account emphasizes that the place can feel very welcoming: "The place very nice if I move there I will be happy? same one taking care of me." Another reviewer notes that the community has an active calendar of activities and "a friendly Rabbi" with morning and evening services, making it feel less like a generic facility and more like a living community with spiritual life at its center. In addition, the building hosts a Chanukah menorah lighting in the lobby and an on-site physical therapy clinic, underscoring a broader sense of accessibility and care.
For families with loved ones already living there, Park Plaza can feel like a partnership. A number of reviews praise staff responsiveness, ongoing programming, and communicative leadership. One family member writes about years of positive experiences: "Our mom has lived in Park Plaza for the past five years, appreciating all that it has to offer; wonderful, conscientious staff, attentive management, excellent programming, and a wide range of activities, led by an exuberant Carrie, throughout each day. Communication is outstanding; weekly detailed emails keep family in the loop, and personal questions/concerns are responded to promptly." The same reviewer highlights how the apartments are comfortable and well-maintained, with renovations and upgrades that keep the environment current and inviting. Others recount how the staff go out of their way to be helpful and how the atmosphere remains warm and engaging, even amid broader public health challenges.
Safety and security are repeatedly foregrounded. Several accounts emphasize cautious, well-ordered operations - especially during the COVID era - where the director and staff worked to balance safety with engagement. One reviewer credits Elly, the director during the pandemic, with developing protocols that kept residents safe and engaged within the constraints of city ordinances. The sentiment is that the place managed to stay "healthy, relaxed, and engaged with the world" even when access to activities was limited. Yet there are tensions here as well: another post notes the sign-in system and security measures can feel onerous at times, describing them as a "headache" and pointing out that "security is good, but too tight is defeated purpose." The contrast between a protective approach and an overly rigid one adds to the mixed portrait residents and families paint.
Not all voices are in harmony. A substantial portion of the commentary centers on frustration with management and governance. Several reviewers accuse the new director, Hillel, of unprofessionalism and incompetence, arguing that professionalism and patience - especially in a retirement center - are essential. One reviewer bluntly states, "The new director, Hillel, is unprofessional and incompetent? you'd think they'd hire someone professional with patience and wisdom." There is also a strong charge about how complaints are handled: "They dismiss everything and overtalk any complaints and make the residents feel like they are wrong." Linked to these concerns is a broader sense that the board, and in particular a board president who reportedly posted a five-star review, may not be fully aligning with residents' needs. Several voices urge families to speak directly with current residents to hear the real experiences, suggesting that trust in reviews can be undermined by perceptions of management influence.
The conversation around Park Plaza's infrastructure reflects both pride and pressure. Some reviewers celebrate a modernizing addition - the place being described as "newer construction" and "more elegant and modern," with residents appearing happy in a refreshed environment. Others comment on ongoing maintenance challenges, such as elevators needing repairs and the perception that repairs can be slow or insufficient. There is a palpable tension between progress and comfort; while renovations and upgrades are welcomed, there is also a sense that the way the organization handles repairs and responds to concerns can significantly color residents' day-to-day satisfaction. The balance between a warm, home-like atmosphere and the administrative energy required to keep a large community functioning is a recurring thread.
In the end, Park Plaza emerges as a place of strong positives and clear cautions. On one hand, families and residents repeatedly describe warmth, attentive staff, robust programming, and a culturally rich environment that respects Jewish traditions and kosher dining. On the other hand, questions about leadership, management responsiveness, and the handling of resident feedback loom large in several reviews. Some commend the staff and governance when the system appears to work well, noting how communication and care can be outstanding. Others warn prospective residents and their families to investigate directly with current residents, to observe the response patterns of the executive leadership, and to consider the overall culture around decision-making and accountability.
Overall, Park Plaza seems to offer a compelling mix of meaningful community life and tangible care, anchored by faith-based amenities, active programming, and a sense of home. Yet this mix is at times undermined by disputes over leadership style, management responsiveness, and the handling of complaints. For anyone considering Park Plaza, the takeaway is clear: engage with current residents, assess how well the leadership team communicates and acts on feedback, and weigh the value of the on-site religious and cultural life against the administrative realities described by some families. The reviews reflect a community that is deeply valued by many, while also wrestling with governance and service challenges that are not uncommon in multi-facility senior living environments.
52 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (10 miles away) Chicago Midway (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Park Plaza Retirement Center in Chicago, IL offers a wide range of amenities and care services for seniors looking for an assisted living community. The facility provides a comfortable and convenient lifestyle with fully furnished apartments that feature private bathrooms and kitchenettes. Residents can enjoy the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.
For residents who enjoy staying active and socializing, the retirement center offers a variety of activities and amenities. There is a beauty salon on-site where residents can get pampered, as well as a fitness room and wellness center for staying healthy. The gaming room and small library provide opportunities for leisurely activities, while the outdoor space and garden allow residents to enjoy nature.
Meals at the retirement center are served in a restaurant-style dining room with special dietary restrictions taken into consideration. Care services include assistance with dressing, medication management, and 24-hour call system for emergencies. Transportation arrangement is available both for non-medical purposes like shopping or social outings, as well as transportation to doctors' appointments.
The location of Park Plaza Retirement Center is also advantageous. There are several cafes, parks, pharmacies, restaurants, transportation options nearby making it convenient for residents to access various services and amenities in the area. Additionally, there are hospitals and places of worship located within close proximity.
Overall, the Park Plaza Retirement Center offers a comprehensive assisted living community with comfortable accommodations, numerous amenities and care services to cater to the needs of its residents.
Park Plaza Retirement Center is located at 6840 North Sacramento Avenue, Chicago, IL 60645 in Cook County, Illinois
Park Plaza Retirement Center on seniors.fyi includes 5 photos including images showing decor, interior, bathroom, living room, rug, hallway, office, minimalist, and more.
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