Serenity Place

Pros

• The care provided by the staff is very good and well-meaning.
• Lincolnwood Place is a welcoming place for independent living, skilled nursing, or memory care.
• Selena was wonderful, and the staff were friendly and helpful during the tour.
• The management and serving staff are responsive, professional, efficient, and have a delightful tableside manner.
• The general manager and staff are nice, respectful, and caring.
• The grounds and building are clean, welcoming, and secure.
• The staff across all levels are caring, attentive, and respectful.
• The facility is warm, inviting, and well maintained.
• The food ranges from very-good to outstanding; servers are cheerful and helpful.
• Daily activities and programs are well planned and engaging, with staff participating in events.

Cons

Review

Lincolnwood Place is described by residents and families as a warm, welcoming, and well-run community that feels like a supportive home from the moment you walk in. Across many voices, the common thread is a deep appreciation for the staff's kindness, competence, and genuine care. People highlight a culture of respect for individual differences and a determination to stay upbeat and friendly. One sentiment that keeps surfacing is the belief that, in a place with so many personalities and needs, treating everyone with dignity and a light, hopeful spirit makes all the difference. The idea that "nine of us are totally right or totally wrong" surfaces as a reminder that diversity of opinions and personalities flourishes here, yet everyone is treated with consistent courtesy and consideration.

A first impression that repeatedly stands out is the warmth shown by staff during tours and routine interactions. A tour experience in particular left a lasting impression, with a staff member named Selena in programming and marketing going above and beyond to guide visitors, explain the programs, and point the way to the marketing office. Descriptions of Selena emphasize not only her helpfulness but also the sense of home she helped convey, making prospective residents and their families feel secure in the community's offerings. The personal touch of staff members like Selena helps to illustrate how Lincolnwood Place blends information with genuine hospitality, turning a tour into a friendly introduction to life here.

Several testimonials focus on the private-dining option and the broader dining experience as a social anchor for families and residents alike. My parents moved to Lincolnwood Place about a year ago, and we discovered a beautiful private dining room that can be reserved for special occasions, small family dinners, and gatherings. It's adjacent to the main dining room, and families can either order from the menu or bring in outside food. The dining service is described as responsive, professional, efficient, and characterized by a delightful tableside manner. For many, the ability to celebrate milestones or simply enjoy a shared meal with loved ones in a comfortable, well-managed setting adds a meaningful layer to daily life at Lincolnwood Place.

A recurring theme is the breadth and quality of staff across departments, with particular gratitude directed toward administration, reception, dining, housekeeping, maintenance, and security. Comments from family members and residents alike emphasize that the entire team is caring, attentive, and respectful - creating a well-run and clean environment where residents can thrive. Anecdotes of individual staff kindness - such as a manager being described as nice and respectful - are representative of a broader culture that values person-centered care and dignified treatment for every resident.

Personal experiences underscore the sense of security, purpose, and continuity that Lincolnwood Place provides. One resident notes that living there has allowed him to witness his father thrive, participate in exercise classes, enjoy good food, and experience staff who are genuinely caring. Another telling account comes from an adult child who serves as primary caregiver and power of attorney. For this family, Lincolnwood Place has offered a level of security and calm that hadn't been felt before: consistent, ongoing communication with the staff; a clean, welcoming, and secure campus; and timely attention to an apartment's needs, including normal wear and tear. The facilities are described as convenient and comfortable, with memory care available on site should it be needed in the future, along with skilled nursing, rehab, and therapy services.

There are also practical, day-to-day stories that highlight Lincolnwood Place's flexibility and community life. A guest who needed housing after an elevator problem ended up staying permanently in independent living, thanks to the social opportunities and events that encouraged continued engagement. Families repeatedly praise the living environment for its combination of social opportunities and quiet, respectful daily routines. The staff's willingness to be helpful across a range of roles - from administration to the dining room to maintenance - contributes to a sentiment of a well-coordinated, cohesive community that can adapt to residents' changing needs.

For many residents, Lincolnwood Place has become "home." One person describes moving in four years ago and finding the experience transformational: friendships formed, participation in activities such as short story reviews, lunch outings, parties, and performances; access to transportation for medical appointments and shopping; and opportunities to pursue personal interests like painting at home or singing with a group. The facility's programming is described as frequent and engaging, with residents taking part in guest performances, movies, and volunteer committees. The ability to balance independence with support - for example, living independently while knowing assisted living, memory care, and other services are on-site if ever needed - helps explain why people feel so comfortable recommending Lincolnwood Place.

A number of residents speak warmly about the atmosphere's sincerity and the constant sense of care. A 94-year-old resident, who reflects on previous fears about "old folks homes," speaks candidly about how Lincolnwood Place has dispelled those fears. The RNAs and nurses are singled out for their kindness and skill, and the facility is described as warm, inviting, and well-maintained. The grounds, public areas, and rooms are kept up to a high standard, and greeting residents by name is a routine that adds to the feeling of being known and valued. For families, this consistent, respectful care translates into confidence that their loved ones are in a safe, supportive environment.

Altogether, the collection of experiences paints a picture of Lincolnwood Place as a comprehensive, welcoming community that respects individuality while offering a robust array of services. It is a place where memory care, independent living, and skilled nursing are integrated on site, where transportation and daily activities are accessible, and where the dining room, lounges, and gathering spaces foster connection and celebration. The shared message across testimonials is clear: Lincolnwood Place is more than a residence - it is a living, evolving community where residents, their families, and staff work together to create meaningful daily life, with care, humor, and hospitality threaded through every interaction.

This part of Lincolnwood, Illinois offers convenient access to a variety of essential amenities such as pharmacies, parks, physicians, hospitals, cafes, transportation options, theaters, restaurants, and places of worship. With multiple Walgreens locations nearby for medical needs and supplies, as well as several parks for outdoor recreation and relaxation. There are also various dining options ranging from fast food to casual dining establishments. In terms of healthcare, there are reputable hospitals and physicians' offices within a reasonable distance. Public transportation is easily accessible for those who prefer not to drive. The area also offers cultural and entertainment options such as theaters and cafes for social outings. Additionally, the presence of places of worship caters to the spiritual needs of residents.

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (2.6 miles)

Parks

• Warren Park (1.4 miles)
• Dubkin Park (2.7 miles)
• Horner Park (2.7 miles)
• Independence Park (3.2 miles)
• Portage Park (3.8 miles)
• Dawes Park (3.9 miles)
• Centennial Park (4.1 miles)

Physicians

• North Shore Physicians Group (1.8 miles)
• Resurrection Medical Center Professional Building (5.2 miles)

Hospitals

• Swedish Covenant Hospital Cancer Care (1.8 miles)
• Saint Francis Hospital (2.5 miles)
• Advocate Illinois Masonic Medical Center (5.4 miles)

Cafes

• Little Beans Cafe (2.3 miles)
• Starbucks (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (3.3 miles)
• Starbucks (3.8 miles)
• Starbucks (3.9 miles)
• Starbucks (3.9 miles)

Transportation

• Cta (2.6 miles)
• CTA Jarvis (2.7 miles)
• Cta (3 miles)
• Jefferson Park Bus Terminal (3.1 miles)
• Cta (3.7 miles)
• Cta (4.8 miles)
• CTA - Belmont (5.2 miles)

Theaters

• AMC Village Crossing Theatre (2.6 miles)

Restaurants

• Little Bad Wolf (2.6 miles)
• R Public House (2.7 miles)
• Chick-Fil-A (2.9 miles)
• SoFo Tap (3.1 miles)
• Culver's (3.7 miles)
• Superdawg Drive-In (3.7 miles)
• Murphy's Bleachers (4.7 miles)

Places of Worship

• Baha'i House of Worship (5.5 miles)