Bestland Retirement

Pros

• The residents and staff at Bestland were friendly and welcoming.
• The staff communication at Bestland was excellent.
• The apartments at Bestland were spacious and well-kept.
• The staff during the tour of the community were friendly and answered all questions in detail.
• The staff at the community that the friend resides in are outstanding and caring to their needs.
• The menu at the community is appealing and offers a nice variety of healthy meals.
• This community keeps residents active with various activities, shopping, and music.
• The staff at the community are accommodating to residents' needs and provide excellent care.
• The upkeep of the community is very good, with clean restrooms and cafeteria.
• The staff at the community greet visitors warmly and make them feel at home.

Cons

• The majority of the staff is inexperienced and untrained.
• This site is not kept clean or sanitized in any way.
• The carpets are filthy and stained with debris left for weeks.
• The elevators have not been cleaned for months.
• The necessary daily requirements to keep the site clean and trash-free are not being done.
• There are weeds growing all through the parking lot and the parking lot itself is not well lit at night, presenting a hazard to those using mobility aids.
• Many residents require staff assistance just to get to the dining room.
• The kitchen serves cold food and does not follow CDC requirements for preventing the spread of viruses.
• At least two deaths attributed to the Corvallis virus have occurred at this site, with others testing positive for it.

Review

Bestland, a senior living community, has received mixed reviews from residents and their loved ones. While some have had positive experiences, others have expressed dissatisfaction with various aspects of the facility.

One reviewer mentioned that their loved one had to move into another community shortly after arriving at Bestland. However, they did acknowledge the friendly residents and staff, emphasizing the excellent communication from the staff. The only complaint in terms of facilities was the cafeteria-style food, which could be improved.

Another reviewer had a completely different perspective on Bestland. They were appalled and disgusted by the condition of the site. According to them, the majority of the staff lacked experience and training. The cleanliness and sanitation were also major concerns for this individual, as they criticized the filthy carpets and lack of cleaning in elevators. They noted that even basic requirements for maintaining cleanliness were not being met, such as weed control in parking lots and proper lighting for safety at night. This reviewer stated that it felt unsafe to live there.

Furthermore, this same reviewer claimed that despite advertising as an independent living facility, many residents required assistance from staff just to navigate dining rooms or return to their apartments. They also criticized the office staff for their lack of training and experience in carrying out their responsibilities effectively.

The kitchen at Bestland received criticism as well. The reviewer claimed that cold food was served, and CDC requirements were not followed regarding preventing disease spread like COVID-19 or flu outbreaks. They specifically mentioned two deaths attributed to COVID-19 at the facility.

As a result of these concerns, this individual expressed disappointment in choosing to live at Bestland and is actively seeking alternative housing options due to feeling unsatisfied with what they are receiving in return for their payments.

On a more positive note, one reviewer described their personal tour experience at Bestland positively. They highlighted punctuality and attentiveness from staff during their appointment. The engaging activities for residents and spacious dining room left a good impression on them. However, they ultimately decided that Bestland was not the right fit for them.

Another reviewer focused on the care provided to their friend at Bestland. They were pleased with the outstanding and caring staff who met their loved one's needs. The appealing menu with a variety of healthy meals and engaging activities were also cited as positives. This reviewer highly recommended Bestland for its excellent care and good value.

A different perspective came from someone who toured the community but did not choose to move in. They found the overall appearance of the facility run-down and outdated, suggesting that renovations would be beneficial.

Lastly, a reviewer expressed contentment with the care they were receiving at Bestland. While noting that it was cheaper than other communities, they found the staff to be very good people and praised the upkeep of the community. The meals were deemed satisfactory, and overall this individual felt that they were receiving adequate care.

In conclusion, reviews for Bestland are varied, reflecting a mix of positive and negative experiences. While some reviewers appreciated aspects such as friendly staff, engaging activities, or affordability, others had concerns about cleanliness, lack of training among staff members, and adherence to safety protocols. Ultimately, prospective residents should carefully consider these factors when deciding whether or not Bestland is the right fit for their needs.

This area of Coeur d'Alene, Idaho, offers a diverse range of amenities and services that cater to the needs of seniors. From multiple dining options including BBQ, fast food chains, and cafes, to conveniently located pharmacies and physicians offices providing easy access to healthcare services. The presence of Kootenai Health hospital nearby ensures access to quality medical care in case of emergencies. Additionally, nearby parks such as Cherry Hill and City Park provide opportunities for leisurely walks and outdoor activities. Residents can also find spiritual fulfillment with places of worship like Coeur D'alene Bible Church within close proximity. Overall, this area provides a blend of convenience, healthcare facilities, recreational opportunities, and spiritual support making it an ideal location for senior living in Coeur d'Alene.

Restaurants

• The Triple B Backhills BBQ On Best (0.1 miles)
• Denny's (0.2 miles)
• Wendy's (0.3 miles)
• McDonald's (0.5 miles)
• Downtown Shibas Coeur D Alene (0.6 miles)
• Little Caesars Pizza (0.6 miles)
• Jack In The Box (0.6 miles)

Cafes

• CK Coffee (0.6 miles)
• Starbucks (0.7 miles)
• Dutch Bros Coffee (1.3 miles)
• Coeur D'Alene Coffee C (1.8 miles)
• Woops! (1.8 miles)
• Calypsos Coffee & Creamery (1.8 miles)
• Vault Coffee (1.9 miles)

Pharmacies

• Walgreens (0.7 miles)
• Rite Aid (0.7 miles)
• Interlake Pharmacy (0.9 miles)
• Medicine Man Pharmacy (1.2 miles)
• Fred Meyer Pharmacy (1.2 miles)
• Safeway Food & Drug (1.2 miles)
• Medicine Man North Pharmacy (1.3 miles)

Physicians

• Direct Radiology (0.7 miles)
• North Idaho Eye Institute (0.9 miles)
• Mind Q PA (0.9 miles)
• Providence Northwest Heart and Lung - Coeur d'Alene (0.9 miles)
• Kootenai Heart Center (0.9 miles)
• Kootenai Heart Cliinics NW (0.9 miles)
• North Idaho Family Physicians (0.9 miles)

Hospitals

• Kootenai Health (0.9 miles)
• Emergency Room, Kootenai Medical Center (0.9 miles)
• Kootenai Occupational Medicine (0.9 miles)
• Long Beach Memorial Med Center (1.8 miles)

Parks

• Cherry Hill (1 miles)
• City Park (1.9 miles)
• Independence Point (1.9 miles)

Places of Worship

• Coeur D'alene Bible Church (1.4 miles)
• Thirst - College Age - Young Adults (1.6 miles)