Senior Housing Solutions Inc

Pros

• Caregivers at Senior Solutions are kind, compassionate, caring, and engaging.
• Families report that their loved ones looked forward to their caregivers and were in good hands.
• Tammy consistently handles changing schedules with grace and is a delight to work with.
• The office staff is consistently available and responsive.
• Home care workers are reliable and able to work well with difficult clients.
• Deborah Harris is exceptional and terrific with her clients.
• The team - from office staff to caregivers - is fantastic and provides excellent care.
• The agency and its owner are praised for providing excellent care.
• Caregivers treat clients and their families like family.
• Senior Solutions supports in-home care that keeps loved ones at home, which is highly valued.
• Transportation Solutions is a helpful affiliated partner.

Cons

• A reviewer felt the office staff were not as caring and became more difficult as the mother's needs changed, especially after hospice care began.
• A family described a staff member as grumpy and annoyed.
• The admin staff did not express concern for the mom or her family and did not offer condolences after the mom passed.
• The first caregiver was consistently late by more than 10 minutes.
• There was no follow-through and the service was very unprofessional.
• There were repeated no-shows or last-minute cancellations with no timely communication.
• Internal communication among caregivers was lacking, resulting in missed aspects of care.

Review

When my mom was diagnosed with cancer, we turned to Senior Solutions looking for support that could help our family navigate the caregiving journey. From the very beginning, it was clear that this wasn't just a business arrangement for them - it felt personal. Over the course of four months, we had the privilege of working with a number of their caregivers, and each one brought kindness, compassion, and genuine care to our home. My mom began to look forward to her helper arriving, and my sister and I felt that she was truly in good hands. The consistency and warmth of their team made a real difference during a very difficult time.

Among the many kind faces we encountered, Tammy stood out for her dependable support and her ability to keep up with our ever-changing schedule. Tammy's ability to "work her magic" with the scheduling gave us a sense of calm in a chaotic moment, and it was a joy to have her as part of the care team. The caregivers themselves consistently demonstrated a remarkable level of empathy and engagement, creating an atmosphere where Mom felt respected and comforted every day. In short, the people on the front lines reminded us that compassionate caregiving truly matters.

Beyond the individual caregivers, the office staff left a lasting impression as well. We found them to be highly accessible - "the office staff is available whenever you need them" - and proactively helpful. When Dad's own needs required coordination and nuance, the team remained supportive, patient, and responsive. The owner, Miss Linda, and the broader team were described as exceptional, professional, and attentive to our family's evolving needs. It was clear that Senior Solutions valued the human element of care, not just the logistics of scheduling.

Our experience with Senior Solutions wasn't limited to a single family member. We eventually used their services for nearly a year, and throughout that time the office staff continued to be a dependable point of contact. The home care workers proved reliable, and even when my dad, who can be difficult, required assistance, the caregivers managed to work well with him. The company's integrated approach - spanning in-home care and transportation through affiliated services - helped us maintain continuity and dignity for our loved ones, while also enabling me to travel and handle other responsibilities with confidence.

In addition to caregiving, transportation needs were addressed through Transportation Solutions, an affiliated service. We found Kevin to be especially helpful, and it was comforting to know that, if transporting my mom in a wheelchair wasn't ideal, there was a trusted alternative within their network. In one particularly meaningful example, the care and transportation team enabled a smooth trip for my father to a doctor appointment; they were courteous, efficient, and mindful of his hearing challenges. These transportation services, though sometimes overshadowed by caregiving, proved essential to preserving independence and safety.

Not every experience was flawless, however. A portion of the feedback painted a different picture - one that highlighted gaps in communication and follow-through. Some reviewers described the office staff as less caring and increasingly difficult to coordinate with as Mom's needs changed, especially after Hospice Care joined. Grumpy or annoyed interactions, the absence of condolences when Mom passed, and repeated instances of caregivers not showing up or arriving late created a stark contrast to the positive experiences. There were reports of late arrivals by more than 10 minutes, a lack of timely notification when a caregiver wouldn't be present, and a general sense that accountability and internal communication could be improved. In these cases, families felt they were left in the lurch, having to call repeatedly just to confirm who would be coming and when.

The most critical feedback also pointed to overall professionalism and reliability. Some reviews described excellent care and a "first-class operation" in principle, with dedicated nurses and compassionate staff, but counterbalanced by inconsistent execution in day-to-day service. A few families felt that the sales pitch was strong but the practical follow-through did not always match expectations, particularly when communications like emails and phone calls weren't returned, or when important care details were missed due to internal miscommunication. This tension underscores an essential truth: great caregivers and a compassionate ethos are most effective when paired with clear, dependable administrative practices.

Taking all of these experiences together, it's clear that Senior Solutions can be a lifeline for families navigating elder care. When the team aligned - caregivers who connect with the patient, a responsive office, and a coordinated transportation network - the impact was profound: moms and dads remained in their own homes with dignity, families could trust that their loved ones were safe, and long-distance caregivers could step back from constant worry. The positive stories speak volumes about the heart of the company and the real difference that thoughtful, person-centered care can make in hard times.

If you're considering Senior Solutions, there's much to weigh. The testimonials reveal a strong, compassionate core that can transform the caregiving experience, particularly for families dealing with complex medical needs and the emotional strain of serious illness. At the same time, the reviews emphasize the importance of clear communication, reliable scheduling, and a proactive approach to end-of-life care. With careful alignment of expectations, clear communication protocols, and a commitment to accountability, Senior Solutions has the potential to be a trusted partner in home care and transportation, offering peace of mind when it matters most.

Restaurants

• Shuckers (0.2 miles)
• Lures Riverfront Restaurant (2.9 miles)
• Mulligan's Jensen Beach (3 miles)
• The House of Brews (4.4 miles)
• Miller's Ale House - Jensen Beach (4.5 miles)
• Dolphin Bar and Shrimp House (4.5 miles)
• Olive Garden (4.5 miles)

Pharmacies

• Winn-Dixie (3.1 miles)
• Walgreens (3.2 miles)
• Walgreens (4.6 miles)
• St Lucie Pharmacy (5.1 miles)
• ReMed Pharmacy (5.1 miles)
• CVS Pharmacy (5.1 miles)
• CVS Pharmacy (5.6 miles)

Parks

• Savannas Preserve State Park (3.6 miles)
• Lyngate Park (5.8 miles)

Physicians

• Diagnostic Radiology Center of the Treasure Coast (4.3 miles)
• Tender Care Pediatrics (4.3 miles)
• Hearing Aids by Miracle Ear (4.6 miles)
• South Coast Ear, Nose and Throat (4.8 miles)
• Pediatric Prime Care PA (4.8 miles)
• Singh Shamsher MD (4.9 miles)
• Porcaro Cosmetic Surgery (4.9 miles)

Cafes

• Starbucks (4.8 miles)
• The Googan Coffee Shop (5.1 miles)

Theaters

• Regal Treasure Coast Mall (4.8 miles)

Hospitals

• HealthSouth Corporation (5 miles)
• Surgical Center of Treasure Coast (5.7 miles)

Transportation

• Budget Rent A Car (6.3 miles)