Senior Solutions

Pros

• The caregivers at Senior Solutions are kind, compassionate, and engaging.
• Tammy consistently manages changing schedules with care and positivity.
• The office staff are available whenever needed and respond quickly.
• The home care workers are reliable and work well with clients who may be challenging.
• Deborah Harris is an exceptional caregiver for her mother.
• The owner, Linda, and her team deliver excellent care.
• Senior Solutions is a first-class operation, professional and attentive to clients' needs.
• The caregivers treat clients and their families like family.
• Families feel confident that their loved ones are receiving the best possible care.
• Kevin at Transportation Solutions provides helpful, dependable transportation.

Cons

• The office staff were not as caring and became more difficult as Mom's needs changed.
• The person they talked to was grumpy and annoyed.
• They did not offer condolences when mom passed away after canceling service.
• They felt they were given a 1-star rating because they only received caregivers when they actually sent them.
• The first caregiver was always late by more than 10 minutes.
• There was no follow-through and it was very unprofessional.
• They were told someone would be there and then no one showed up (and had to call again).
• This happened at least five times; they had to call repeatedly.
• No one called to tell them when no one was scheduled or when no one was coming.
• Excellent sales pitch but little follow-through.

Review

When a loved one is diagnosed with cancer, the questions family members face can be overwhelming. For one family, reaching out to Senior Solutions was a step taken with the hope of finding reliable, compassionate support for their mother and for themselves as caregivers. The message they carried into that inquiry was simple but real: they needed help that could make a tough situation more manageable, and they hoped the people they would work with would bring warmth, professionalism, and competence to the demanding days ahead. The initial impression was that caring, capable hands would be readily available to ease the strain and provide a steady presence for their mom.

Over the course of four months, the family encountered a rotating cast of caregivers who consistently demonstrated kindness, compassion, and engagement. Each one seemed to understand the emotional and practical needs that come with caring for someone facing cancer, and their mother began to look forward to the visits from her "helpers." The family appreciated that the caregivers didn't just perform tasks; they fostered a sense of trust and familiarity that reassured both the patient and her children. A standout element was Tammy, whose scheduling deftly adapted to the family's shifting needs. Tammy's ability to "work her magic" with changing schedules became a bright point in an otherwise challenging time, and the family described her as a delight to work with.

As time progressed, the family's experience evolved into a longer relationship with Senior Solutions. They described the office staff as being available whenever needed, and the home care workers as reliable - an important distinction when caring for a parent whose needs can shift rapidly. One caregiver, Deborah Harris, was highlighted as exceptional, especially notable because the mother was not the easiest patient at times. The arrangement allowed the family to step out when necessary with the confidence that their mom was well cared for at home. In a different, broader sense, the family's ongoing use of Senior Solutions since September 2024 underscored that, for them, the combination of professional attentiveness and personal warmth from the caregiving team was a crucial factor in preserving the parent's independence in her own house.

Another thread of feedback emphasized how the entire operation could feel seamless even when the care was coordinated from a distance. The office staff were consistently described as exceptional and responsive, often going above and beyond to accommodate all the needs of the patient and the family. The sense of trust extended from the caregivers to the administrative team, with the belief that the agency's leadership - exemplified by the owner, Miss Linda - fostered a culture of commitment to high standards. The family appreciated that the agency's professional approach could translate into practical benefits, such as reliable transportation for medical appointments and a general sense of being supported in navigating the complexities of elder care. The mention of Linda's team and the care they provided was paired with praise for the affiliated Transportation Solutions, where Kevin was highlighted for his role.

The overall tone of these experiences conveyed a high degree of satisfaction: Senior Solutions appeared to be a first-class operation for many families. Caregivers were described as warm, caring, and attentive to both the patient and the family's needs. One reviewer specifically noted how important it was to keep a loved one in her own home, especially during uncertain times related to health crises, and valued the ability to maintain her mother's routine and environment with professional support. There was also gratitude expressed for the companionship and efficiency of the caregiving team, including a nurse who helped the family after a stroke, and a renewed sense of confidence in the care plan and who delivered it.

But no service is without its challenges, and the reviews also contained some critical voices that deserve attention. One family recounted a sequence in which the office staff's approach grew less careful as Hospice Care joined their mother's care. They described frustration with what they felt was a lack of empathy during a difficult period, as well as a sense that certain staff interactions were less supportive than expected. Additional complaints focused on scheduling reliability, noting delays and late arrivals, and in some cases, multiple instances of no-shows or last-minute cancellations. In those moments, families felt the communication deteriorated: there were times when they were told someone would come, only to learn later that no one would, and there was little proactive outreach to explain staffing changes or to apologize for the disruption. There were references to a house being cluttered, pets creating allergies, and a perception that those constraints were used as reasons not to send a caregiver - without timely notice - which only heightened the sense of being left in the dark.

This mixed picture extended to specific complaints about the administrative side of the business. Some reviewers described the administrative staff as grumpy or not sufficiently compassionate, particularly in moments of family pain, such as after a loved one's death. The experience of canceling services after a loved one's passing was marked by a lack of condolence, and some families felt there was a broader pattern of insufficient follow-through, with emails and phone calls not returned and internal communications within the caregiving team not aligned. A few reviewers expressed a sense that, despite receiving good caregivers, the organization's overall accountability and consistency in scheduling and communication did not meet expectations, to the point of giving a low rating and questioning whether they would recommend the service to others in the future.

Taken together, these reflections offer a nuanced portrait: Senior Solutions can provide a remarkably caring and capable caregiving experience that empowers families to keep loved ones comfortable at home, supported by a responsive office and a dependable transportation network. At the same time, the same set of experiences highlights vulnerabilities in scheduling reliability, timely communication, and empathy in administrative interactions - areas where some families felt improvements were necessary. The stories of Deborah Harris, Tammy, Linda, and Kevin stand alongside the accounts of late arrivals, missed appointments, and less-than-empathetic outreach, illustrating that a caregiver-focused service can deliver extraordinary personal care while its administrative apparatus sometimes struggles to keep pace with the emotional and logistical demands of serious illness and end-of-life care.

For families considering Senior Solutions, the takeaway is twofold. On the care side, there is strong evidence of compassionate, professional, and personalized support that can help keep loved ones safe, comfortable, and valued at home. On the administrative side, potential clients may want to have clear conversations about scheduling reliability, communication protocols, and expectations for updates when plans change. By asking pointed questions about how the office handles last-minute changes, no-shows, and condolence or bereavement communications, and by seeking consistency in caregiver assignments and responsiveness, families can better gauge whether Senior Solutions will align with their needs during a difficult and deeply personal journey.

This area of Jensen Beach, Florida offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple pharmacies within close proximity, accessing necessary medications and healthcare products is easy. There are also various dining options nearby, including Lures Riverfront Restaurant and Olive Garden, providing opportunities for enjoyable meals out. Additionally, there are cafes like Starbucks and The Googan Coffee Shop for socializing or relaxing with a cup of coffee. In terms of healthcare services, there are physicians such as Dr Charles E. Ahner and specialists like Dermatology Associates available within a short distance. For leisure activities, Regal Treasure Coast Mall offers entertainment options while Savannas Preserve State Park provides a peaceful outdoor space to enjoy nature. Places of worship such as First United Methodist Church cater to spiritual needs in the community. Overall, this area combines convenience, dining choices, healthcare services, entertainment options and places of worship making it an attractive option for senior living in Jensen Beach.

Pharmacies

• Winn-Dixie (0.1 miles)
• Walgreens (0.2 miles)
• Walgreens (2.8 miles)
• Walgreens (3.6 miles)
• Sewall's Point Pharmacy (3.7 miles)
• CVS Pharmacy (4.6 miles)

Restaurants

• Lures Riverfront Restaurant (0.8 miles)
• Mulligan's Jensen Beach (0.8 miles)
• The House of Brews (1.9 miles)
• Chipotle Mexican Grill (2 miles)
• Taco Bell (2 miles)
• Steak 'n Shake (2 miles)
• Olive Garden (2.1 miles)

Cafes

• Starbucks (2 miles)
• The Googan Coffee Shop (2.1 miles)
• Gilbert's Coffee Bar (3.4 miles)

Physicians

• Dr Charles E. Ahner, MD (2 miles)
• Ahner Neil A MD (2.7 miles)
• Pediatrix (3.2 miles)
• Hearing Aids by Miracle Ear (3.2 miles)
• Dr Ravi Mehan, DO (3.3 miles)
• Dermatology Associates of the Treasure Coast (3.3 miles)
• Madrigal Hoyos, Erika Cleveland Clinic Martin Gastroenterology (3.3 miles)

Theaters

• Regal Treasure Coast Mall (2.3 miles)

Parks

• Savannas Preserve State Park (4.2 miles)

Places of Worship

• First United Methodist Church (4.3 miles)