UpsideHoM Hollywood is an independent living community in Hollywood, FL.
Information last verified:
812 South Park Road, Hollywood, FL 33021
For more information about senior living options: (866) 208-4318
3.9 from 105 reviews
5 stars
69
4 stars
6
3 stars
2
2 stars
2
1 stars
26
Overall Review of UpsideHoM Hollywood
common36 reviews mention this
Staff support stands out
Residents frequently describe the leasing and management teams as responsive and helpful.
Many residents mention the leasing office staff as a reason the move-in process felt smooth, especially for answering questions, guiding paperwork, and addressing requests quickly. Multiple reviews also describe individual staff members as kind, communicative, and attentive during tours and move-in. Even among more critical experiences, residents sometimes point to specific staff interactions as part of what drove their frustration or expectations.
caveat10 reviews mention this
Communication and maintenance quality vary
Some residents report delays or difficulty getting help for maintenance and service requests.
Several reviews criticize being unable to reach the office by phone or email, and describe maintenance taking a long time to complete. Others point to specific problems that did not feel resolved, including equipment outages and pool access being interrupted. A few comments also mention cleanliness and repair follow-through not matching expectations, which adds to the frustration when residents need timely fixes.
common8 reviews mention this
Quiet setting and comfort
Residents often mention the community feels calm and comfortable.
Many reviews describe the property as quiet or tranquil, and several say the apartments themselves feel clean and comfortable. Some residents connect that calm to a general sense of good day-to-day living, while a smaller number of reviews contradict it by describing noise or disruption. Overall, the quieter feel comes through most consistently in the positive comments.
caveat7 reviews mention this
Pricing and fees draw complaints
Residents raise concerns about costs, fees, and value for the price paid.
A number of reviews call out rent as expensive or over-priced, and several mention added charges or deposit-related frustrations. There are also complaints about application and administration fees, including difficulty with refunds and unclear communication during the leasing process. Taken together, pricing shows up as a recurring point where residents feel they did not get fair clarity or fair value.
caveat8 reviews mention this
Amenities are a mixed bag
Reviews describe amenities like the pool and fitness spaces inconsistently.
Positive reviews mention amenities such as pools, BBQ areas, and a gym, with some residents praising the overall look and upkeep. Other reviews, however, describe outages or closures, including pool issues and equipment not working for months. There are also mentions that not everything advertised felt available or maintained, which creates a gap between expectations and day-to-day access for some residents.
common2 reviews mention this
Nearby everyday conveniences
Residents are near common errands like pharmacies, shopping, and parks.
The nearby area includes pharmacies and grocery options within about 0.5 to 2 miles, plus restaurants a similar distance out. Parks are also nearby, which can support walks or outdoor time when residents want a break from the property.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Independent Living
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Fitness room
Fully furnished
Garden
Housekeeping services
Located close to restaurants
Located close to shopping centers
Move-in coordination
Outdoor space
Pet friendly
Private bathrooms
Swimming pool
Wi-Fi/high-speed internet available
Transportation
Fort Lauderdale-Hollywood International (5 miles away)
Miami International (16 miles away)
Transportation arrangement (non-medical)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.5 miles)
Winn-Dixie (1.7 miles)
Walgreens (1.9 miles)
Walgreens (2 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (2.4 miles)
Hospitals
Joe DiMaggio Children's Hospital (1 miles)
Memorial Hospital Pembroke (4.6 miles)
Restaurants
Subway (1.7 miles)
Tarks Of Dania Beach (3 miles)
Lime Fresh Mexican Grill (3.4 miles)
Serafina Miami (3.8 miles)
Marky S Hard Rock (4 miles)
Wendy's (4.1 miles)
Mo's Bagels & Deli (4.4 miles)
Parks
Poinciana Park (1.8 miles)
Topeekeegee Yugnee Park (2.5 miles)
Harry Berry Park (3.7 miles)
South City Beach Park (3.9 miles)
Founders Park (4.4 miles)
Scott Park (5.7 miles)
River Run Park (5.9 miles)
Physicians
Comprehensive Health & Wellness Center, P.A. (1.9 miles)
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21 resident community capacity
Independent Living
Air-conditioning
Beauty salon
Cable or satellite TV
Fitness room
Fully furnished
Garden
Housekeeping services
Located close to restaurants
Located close to shopping centers
Move-in coordination
Outdoor space
Pet friendly
Private bathrooms
Swimming pool
Wi-Fi/high-speed internet available
Fort Lauderdale-Hollywood International (5 miles away)
Transportation arrangement (non-medical)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Transportation arrangement (medical)
Diabetes diet
Special dietary restrictions
Concierge services
Caring, friendly staff with strong organizational support and flexible visiting.
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