Hillcrest Health Care And Rehabilitation Center in Hollywood, FL
Hillcrest Health Care And Rehabilitation Center is a nursing home community in Hollywood, FL.
Information last verified:
4200 Washington Street, Hollywood, FL 33021
For more information about senior living options: (866) 208-4318
2.4 from 118 reviews
5 stars
23
4 stars
21
3 stars
5
2 stars
6
1 stars
63
Overall Review of Hillcrest Health Care And Rehabilitation Center
differentiator8 reviews mention this
Therapy is a strong point
Physical therapy is repeatedly described as effective for rehab progress.
Several residents and families describe noticeable gains from therapy, including regaining mobility, walking with support, and improved ability to do daily tasks. Others specifically praise the therapy department as helpful and credit it for recovery after injuries or surgeries. While reviews overall vary a lot on care quality, therapy is one area that comes up positively more often than not.
caveat10 reviews mention this
Smells and cleanliness concerns
Multiple reviews describe persistent odor and cleanliness problems.
A recurring complaint is that the building smells strongly, with comments pointing to urine or feces odors. Several negative reviews also describe rooms or surroundings as dirty and mention residents being left in soiled clothing or diapers for extended periods. A smaller number of reviews contrast this by describing the facility as clean or residents as clean and well cared for, but the odor/cleanliness concerns appear frequently in the reviews.
caveat12 reviews mention this
Communication is hit-or-miss
Families frequently report trouble getting updates and answering phone calls.
Many reviewers say they struggled to reach staff by phone, received hang-ups, or waited a long time for callbacks or nurse responses. Several also describe difficulty getting information about a loved one’s condition, medications, or what happened during incidents. A number of positive reviews mention prompt returns and responsive staff, but the communication complaints appear often enough to be a consistent concern.
common18 reviews mention this
Staff kindness shows up often
Many reviewers describe staff members as kind and helpful.
Across both positive and mixed reviews, families and residents frequently mention caring behavior from nurses, CNAs, therapists, and front-desk staff. Some reviewers single out staff members by name and describe responsiveness when questions or needs come up. Even in reviews that are otherwise negative, a few people note that some staff were nice or made an effort.
caveat7 reviews mention this
Food quality is a common issue
Meals and food quality are frequently criticized.
A number of reviews complain that food is disgusting, cold, or otherwise unappetizing, with mentions of limited choices and inconsistent availability. Some reviewers contrast this by saying meals were delicious or that their loved ones ate regularly. Overall, though, food comes up often as a dissatisfaction point.
common5 reviews mention this
Activities help residents stay busy
Activities are mentioned as a way residents stay engaged.
Several reviews say the community keeps residents busy with activities like music and scheduled group events, and a few residents directly mention enjoying activities. Some families also describe activities as important for getting residents out of their rooms and maintaining engagement. On the negative side, a small number of reviews question whether activities are available, suggesting the experience may vary by unit or time.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
240 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Fort Lauderdale-Hollywood International (5 miles away)
Miami International (16 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.7 miles)
Walgreens (1.3 miles)
Winn-Dixie (1.9 miles)
CVS Pharmacy (2.2 miles)
Walgreens (2.3 miles)
CVS Pharmacy (2.7 miles)
Winn-Dixie (2.8 miles)
Restaurants
Subway (1.2 miles)
Tarks Of Dania Beach (3.5 miles)
Lime Fresh Mexican Grill (3.8 miles)
Marky S Hard Rock (3.8 miles)
Wendy's (3.9 miles)
Serafina Miami (4.1 miles)
Denny's (4.1 miles)
Hospitals
Joe DiMaggio Children's Hospital (1.3 miles)
Memorial Hospital Pembroke (4.2 miles)
Physicians
Comprehensive Health & Wellness Center, P.A. (2 miles)
Hillcrest Health Care And Rehabilitation Center is located at 4200 Washington Street, Hollywood, FL 33021 in Broward County, Florida
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