Hillcrest Health Care And Rehabilitation Center

Pros

• Hillcrest has made significant progress with patients, including healing bedsores and improving mobility through effective physical therapy.
• The food served at Hillcrest is praised for being delicious, with particular commendation for the moist chicken dishes.
• Staff members at Hillcrest are described as kind, professional, and helpful, making a positive impact on residents' experiences.
• Many residents appear to be happy and well cared for during their stay at the facility.
• The activities department is recognized for offering engaging programs such as bingo and music that enhance residents' quality of life.
• Families appreciate the assistance provided by case workers like Corey, who offer valuable information regarding their loved ones’ care.
• Some families report positive experiences with communication regarding healthcare needs and coordination assistance in navigating Medicaid processes.
• Long-term residents express gratitude towards dedicated staff members who contribute positively to their overall well-being and care experience.

Cons

• Multiple reviews describe the facility as having a "horrible" atmosphere, with a staff that is often rude or unresponsive to patients' needs.
• Many residents and their families report terrible food quality, with some stating it is "absolutely horrible" and inedible.
• Communication issues are prevalent, with complaints about difficulty reaching staff and long delays in receiving assistance when patients use call buttons.
• A lack of proper care is highlighted, including instances where patients were left unattended for long periods, leading to uncomfortable situations or health decline.
• Several reviews mention poor facility conditions, such as bad odors, dated furniture, and dirty therapy rooms.
• Families express concern over inadequate physical therapy sessions and overall neglect in patient care during their stay at Hillcrest.
• Critiques point out that some staff members speak heavily accented English, making communication difficult for both patients and their families.
• Some reviewers characterized the environment as oppressive, likening it to being run like a "prison" rather than a caring healthcare facility.

Review

Hillcrest Nursing Home has elicited a broad range of feedback from visitors, residents, and their families, presenting a polarized perspective on the quality of care provided. On one hand, some reviews offer glowing testimonials about the facility's staff and positive outcomes concerning patient recovery. A particularly optimistic review highlighted that one resident had seen significant improvement during their two-week stay due to effective physical therapy that enabled him to regain mobility after being bedridden. This reviewer praised the kitchen staff for serving delicious meals, contrasting these with previous experiences at other facilities where food quality was notably poor. The individual expressed gratitude toward the caregivers and noted that other residents appeared content in their environment.

However, not all experiences shared on various platforms are as uplifting. Several critical accounts paint Hillcrest in a much darker light, claiming that services fell far below acceptable standards. One alarming review described a grim scenario wherein a patient was discharged without necessary prescriptions or even basic mobility equipment like a wheelchair. This lack of attention to discharge procedures raised red flags for relatives concerned about post-care management. Another account detailed an overwhelming and unpleasant odor permeating from the building while criticizing its outdated furnishings. There were complaints regarding inadequate communication between patients and families; one reviewer lamented having to make multiple calls just to locate a loved one within the facility.

Continuing with the negative experiences, several reviewers highlighted issues related to staff responsiveness and general care for patients. A disturbing anecdote recounted how patients were left unattended for extended periods, suggesting serious lapses in care when emergency buzzers went unanswered. Some family members reported feeling unheard when trying to communicate concerns or seek assistance, indicating systemic problems in both staff availability and courtesy towards patients’ needs. Furthermore, allegations surfaced accusing nursing staff of yelling at residents who refused unappetizing food items—the implications cast doubt on whether residents felt valued within this environment.

Conversely, there were more favorable reviews emphasizing stellar activity programs organized by engaged staff members who genuinely seemed committed to enhancing residents' quality of life through various social endeavors such as music sessions and bingo games—activities designed to encourage engagement among residents rather than isolating them in their rooms. Another commendable observation was dedicated specifically to certain nursing staff members who were identified as attentive and compassionate caretakers during what could be challenging times for both long-term care patients and rehabilitation clients alike.

Yet amidst these accolades lay criticism regarding apparent deficits such as cleanliness of therapy areas and room conditions described as dimly lit or overcrowded—signs typically associated with inadequate oversight within nursing homes caring for vulnerable populations. Some reviews mentioned that while instances of exemplary individual care existed, they were overshadowed by an inability of management structures to foster consistency across the board—leading many families to feel disheartened by overall service levels being delivered.

With such stark contrasts evident in various accounts about Hillcrest Nursing Home’s performance—ranging from sincere gratitude expressed towards particular employees who made meaningful differences versus outrage over perceived negligence—it is clear that potential residents or their families must exercise vigilance when considering this facility for placement options moving forward.

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (1.3 miles)
• Winn-Dixie (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.7 miles)
• Winn-Dixie (2.8 miles)

Restaurants

• Subway (1.2 miles)
• Tarks Of Dania Beach (3.5 miles)
• Lime Fresh Mexican Grill (3.8 miles)
• Marky S Hard Rock (3.8 miles)
• Wendy's (3.9 miles)
• Serafina Miami (4.1 miles)
• Denny's (4.1 miles)

Hospitals

• Joe DiMaggio Children's Hospital (1.3 miles)
• Memorial Hospital Pembroke (4.2 miles)

Physicians

• Comprehensive Health & Wellness Center, P.A. (2 miles)
• Stark Vision Hollywood Oakwood Plaza (2.9 miles)

Parks

• Poinciana Park (2.4 miles)
• Topeekeegee Yugnee Park (2.7 miles)
• Harry Berry Park (4.3 miles)
• South City Beach Park (4.4 miles)
• Founders Park (4.6 miles)
• Scott Park (5.2 miles)
• River Run Park (5.3 miles)

Transportation

• North Perry Airport of Broward County (3.4 miles)
• TSA Security Checkpoint (5.3 miles)
• Concourse G (5.3 miles)
• JetBlue Airways Terminal (5.4 miles)
• Concourse F (5.4 miles)
• Spirit Airlines (5.4 miles)
• Terminal 4 (5.4 miles)

Cafes

• Starbucks (3.7 miles)
• Rosetta Bakery (4.1 miles)
• Starbucks (5.5 miles)
• Starbucks (6.1 miles)
• Starbucks (7 miles)
• Starbucks (7 miles)

Theaters

• AMC Aventura 24 (4.2 miles)
• AMC Pembroke Lake 9 (7.6 miles)

Places of Worship

• Christ the Rock Community Church (7.3 miles)