Hillcrest Health Care And Rehabilitation Center

4200 Washington Street, Hollywood, FL 33021

For more information about senior living options: (844) 490-3973

3 from 18 reviews
5 stars
6
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0
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Skilled Nursing Facility

Overall Review

Pros

  • pro Hillcrest has made significant progress with patients, including healing bedsores and improving mobility through effective physical therapy.
  • pro The food served at Hillcrest is praised for being delicious, with particular commendation for the moist chicken dishes.
  • pro Staff members at Hillcrest are described as kind, professional, and helpful, making a positive impact on residents' experiences.
  • pro Many residents appear to be happy and well cared for during their stay at the facility.
  • pro The activities department is recognized for offering engaging programs such as bingo and music that enhance residents' quality of life.
  • pro Families appreciate the assistance provided by case workers like Corey, who offer valuable information regarding their loved ones’ care.
  • pro Some families report positive experiences with communication regarding healthcare needs and coordination assistance in navigating Medicaid processes.
  • pro Long-term residents express gratitude towards dedicated staff members who contribute positively to their overall well-being and care experience.

Cons

  • pro Multiple reviews describe the facility as having a "horrible" atmosphere, with a staff that is often rude or unresponsive to patients' needs.
  • pro Many residents and their families report terrible food quality, with some stating it is "absolutely horrible" and inedible.
  • pro Communication issues are prevalent, with complaints about difficulty reaching staff and long delays in receiving assistance when patients use call buttons.
  • pro A lack of proper care is highlighted, including instances where patients were left unattended for long periods, leading to uncomfortable situations or health decline.
  • pro Several reviews mention poor facility conditions, such as bad odors, dated furniture, and dirty therapy rooms.
  • pro Families express concern over inadequate physical therapy sessions and overall neglect in patient care during their stay at Hillcrest.
  • pro Critiques point out that some staff members speak heavily accented English, making communication difficult for both patients and their families.
  • pro Some reviewers characterized the environment as oppressive, likening it to being run like a "prison" rather than a caring healthcare facility.

Review

Hillcrest Nursing Home has elicited a broad range of feedback from visitors, residents, and their families, presenting a polarized perspective on the quality of care provided. On one hand, some reviews offer glowing testimonials about the facility's staff and positive outcomes concerning patient recovery. A particularly optimistic review highlighted that one resident had seen significant improvement during their two-week stay due to effective physical therapy that enabled him to regain mobility after being bedridden. This reviewer praised the kitchen staff for serving delicious meals, contrasting these with previous experiences at other facilities where food quality was notably poor. The individual expressed gratitude toward the caregivers and noted that other residents appeared content in their environment.

However, not all experiences shared on various platforms are as uplifting. Several critical accounts paint Hillcrest in a much darker light, claiming that services fell far below acceptable standards. One alarming review described a grim scenario wherein a patient was discharged without necessary prescriptions or even basic mobility equipment like a wheelchair. This lack of attention to discharge procedures raised red flags for relatives concerned about post-care management. Another account detailed an overwhelming and unpleasant odor permeating from the building while criticizing its outdated furnishings. There were complaints regarding inadequate communication between patients and families; one reviewer lamented having to make multiple calls just to locate a loved one within the facility.

Continuing with the negative experiences, several reviewers highlighted issues related to staff responsiveness and general care for patients. A disturbing anecdote recounted how patients were left unattended for extended periods, suggesting serious lapses in care when emergency buzzers went unanswered. Some family members reported feeling unheard when trying to communicate concerns or seek assistance, indicating systemic problems in both staff availability and courtesy towards patients’ needs. Furthermore, allegations surfaced accusing nursing staff of yelling at residents who refused unappetizing food items—the implications cast doubt on whether residents felt valued within this environment.

Conversely, there were more favorable reviews emphasizing stellar activity programs organized by engaged staff members who genuinely seemed committed to enhancing residents' quality of life through various social endeavors such as music sessions and bingo games—activities designed to encourage engagement among residents rather than isolating them in their rooms. Another commendable observation was dedicated specifically to certain nursing staff members who were identified as attentive and compassionate caretakers during what could be challenging times for both long-term care patients and rehabilitation clients alike.

Yet amidst these accolades lay criticism regarding apparent deficits such as cleanliness of therapy areas and room conditions described as dimly lit or overcrowded—signs typically associated with inadequate oversight within nursing homes caring for vulnerable populations. Some reviews mentioned that while instances of exemplary individual care existed, they were overshadowed by an inability of management structures to foster consistency across the board—leading many families to feel disheartened by overall service levels being delivered.

With such stark contrasts evident in various accounts about Hillcrest Nursing Home’s performance—ranging from sincere gratitude expressed towards particular employees who made meaningful differences versus outrage over perceived negligence—it is clear that potential residents or their families must exercise vigilance when considering this facility for placement options moving forward.

Features

Housing

  • 240 resident community capacity 240 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Fort Lauderdale-Hollywood International (5 miles away) Fort Lauderdale-Hollywood International (5 miles away)
  • Miami International (16 miles away) Miami International (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Located in Hollywood, FL, Hillcrest Health Care And Rehabilitation Center is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.

The community provides a comfortable and inviting environment for seniors with amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room. Residents can also enjoy the outdoors in the garden and outdoor spaces provided.

For dining options, residents can enjoy restaurant-style dining in the on-site dining room, with special dietary restrictions taken into consideration. There is also a small library for residents to relax and engage in reading.

Care services at Hillcrest Health Care And Rehabilitation Center include assistance with activities of daily living such as bathing, dressing, and transfers. The staff is available 24/7 to provide supervision and assistance whenever needed. Additionally, medication management and diabetes diet plans are offered to ensure residents' health needs are met.

To keep residents engaged and active, the community offers a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. A mental wellness program is also available to support residents' emotional well-being.

In terms of location convenience, there are several cafes, parks, pharmacies, physicians' offices, restaurants, theaters nearby. Transportation arrangements are available both for non-medical purposes as well as transportation to doctors' appointments.

Overall, Hillcrest Health Care And Rehabilitation Center provides a comprehensive assisted living experience with its array of amenities and care services. With its convenient location and various nearby establishments, it offers residents both comfort and convenience in their daily lives.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (1.3 miles)
  • Winn-Dixie (1.9 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.7 miles)
  • Winn-Dixie (2.8 miles)

Restaurants

  • Subway (1.2 miles)
  • Tarks Of Dania Beach (3.5 miles)
  • Lime Fresh Mexican Grill (3.8 miles)
  • Marky S Hard Rock (3.8 miles)
  • Wendy's (3.9 miles)
  • Serafina Miami (4.1 miles)
  • Denny's (4.1 miles)

Hospitals

  • Joe DiMaggio Children's Hospital (1.3 miles)
  • Memorial Hospital Pembroke (4.2 miles)

Physicians

  • Comprehensive Health & Wellness Center, P.A. (2 miles)
  • Stark Vision Hollywood Oakwood Plaza (2.9 miles)

Parks

  • Poinciana Park (2.4 miles)
  • Topeekeegee Yugnee Park (2.7 miles)
  • Harry Berry Park (4.3 miles)
  • South City Beach Park (4.4 miles)
  • Founders Park (4.6 miles)
  • Scott Park (5.2 miles)
  • River Run Park (5.3 miles)

Transportation

  • North Perry Airport of Broward County (3.4 miles)
  • TSA Security Checkpoint (5.3 miles)
  • Concourse G (5.3 miles)
  • JetBlue Airways Terminal (5.4 miles)
  • Concourse F (5.4 miles)
  • Spirit Airlines (5.4 miles)
  • Terminal 4 (5.4 miles)

Cafes

  • Starbucks (3.7 miles)
  • Rosetta Bakery (4.1 miles)
  • Starbucks (5.5 miles)
  • Starbucks (6.1 miles)
  • Starbucks (7 miles)
  • Starbucks (7 miles)

Theaters

  • AMC Aventura 24 (4.2 miles)
  • AMC Pembroke Lake 9 (7.6 miles)

Places of Worship

  • Christ the Rock Community Church (7.3 miles)

Frequently Asked Questions

Where is Hillcrest Health Care And Rehabilitation Center?

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