Washington Manor Nursing Home

Pros

• The nurses and nursing aides at Hillcrest Nursing Home are described as professional, kind, and competent, always willing to help residents and their families.
• Family members feel reassured knowing that their loved ones receive excellent care at the facility, allowing them to visit regularly with peace of mind.
• The nursing manager is acknowledged for being very kind and helpful, demonstrating a commitment to excellent patient care.
• Positive experiences with staff contribute to overall satisfaction among families with long-term residents at Hillcrest Nursing Home.

Cons

• The facility displayed a lack of communication and care for patients, leading to distressing experiences for families.
• A resident reported being kept in a small room without proper assistance, resulting in multiple instances of humiliation and neglect.
• There was a perceived absence of medical oversight, as no doctors seemed to have seen the patients during their stay.
• Patients on Medicaid were viewed as disposable, leading to inadequate treatment and attention from staff.
• Admission processes were marred by rude interactions with staff members, creating frustration and disappointment for potential residents' families.

Review

The experiences shared by individuals regarding Hillcrest Nursing and Rehabilitation Center paint a starkly contrasting picture of care within its walls. One reviewer, who tragically lost their brother just three days after he was admitted for therapy and care following a hospital stay, described a harrowing ordeal that raises serious concerns about the quality of treatment provided. The reviewer recounted how there was virtually no communication between them and their brother during his stay. Despite repeated attempts to reach out, they were denied the opportunity to connect with him until intervention from the facility's director allowed for a virtual call. By this time, their brother appeared in distress, confined to a cramped room without basic amenities like a chair or adequate mobility assistance.

Upon speaking with him during that virtual call, the individual learned that their brother had been largely immobilized in bed and had only been taken out once for a brief ten-minute period. Alarmingly, when he called for help—specifically needing assistance to use the bathroom—he received no response from staff members and ultimately faced degrading incidents where he defecated on himself due to neglect. This pattern of neglect prompted the reviewer to work actively on getting him removed from Hillcrest Nursing as quickly as possible. Unfortunately, this sense of urgency turned into a desperate race against time; despite their efforts, they felt deeply that care was utterly lacking within the facility.

Compounding these feelings of loss and frustration was the belief that if medical personnel had adequately monitored patients such as their brother, he likely would have been transferred back to an acute care hospital before reaching such a critical state. Instead, it appeared as though he was largely abandoned by medical oversight and support. The reviewer expressed skepticism about whether any doctors ever visited him during those crucial days, leading them to feel utterly powerless while their loved one suffered alone without means of adequate communication or support.

Conversely, another review provided insight into more positive experiences at Hillcrest Nursing Home. A long-term resident's family member extolled the virtues of several nursing staff members—all described as professional and compassionate—who consistently attended to their mother’s needs with diligence and kindness. They expressed gratitude towards nurses' aides who demonstrated commitment beyond standard expectations while ensuring that the resident’s well-being remained paramount. This reviewer emphasized regular visitation nearly every day which enabled them to directly witness both interactions between staff and patients—a stark contrast to the pain experienced by others highlighting significant failures in care.

However, not all feedback regarding Hillcrest has been favorable; frustrations also emerged surrounding administrative interactions at the facility. Another individual detailed an unpleasant experience while trying to admit a patient two months prior when they encountered what they deemed unfriendly service from someone named "Kathy." This receptionist refused to provide her credentials or direct access to higher-level nursing staff despite numerous attempts over several calls. Such resistance led this potential caregiver feeling stuck in bureaucratic limbo with no clear path forward—something crucial when seeking timely admission for vulnerable individuals requiring immediate assistance.

These mixed reviews illuminate critical issues ranging from organizational structure down through individual care practices within Hillcrest Nursing and Rehabilitation Center. While some families experience attentive support that fosters confidence in their loved ones’ well-being during difficult times, others recount gut-wrenching tales of negligence leading potentially tragic outcomes along with frustrating barriers created by unhelpful staff members on entry-level positions having lasting impacts on patient admissions processes altogether.

Ultimately taking note from these varied testimonials serves two purposes: providing families seeking long-term care options important insights based upon real-life experiences while underscoring areas desperately in need of reform wherever lapses exist affecting quality control standards at facilities like Hillcrest—including trained personnel monitoring all patients round-the-clock ensuring humane treatment regardless if carried under Medicaid plans or private insurance policies alike should be prioritized above all else moving forward into future rehabilitative endeavors across America today!

This area of Hollywood, Florida offers a convenient and well-rounded lifestyle for seniors. With multiple pharmacies such as Walgreens and CVS nearby, access to medication and health supplies is easily accessible. There are also several dining options ranging from fast food like Wendy's to more upscale choices like Serafina Miami. In terms of healthcare, reputable hospitals like Joe DiMaggio Children's Hospital and Memorial Hospital Pembroke are within a short distance. Additionally, there are physician offices like Comprehensive Health & Wellness Center for regular medical check-ups. For leisure activities, there are parks like Poinciana Park and Topeekeegee Yugnee Park for outdoor enjoyment. Transportation options include North Perry Airport and TSA Security Checkpoint for any travel needs. Moreover, there are cafes such as Starbucks for socializing or grabbing a quick coffee. For entertainment, there are theaters like AMC Aventura 24 nearby. Lastly, for spiritual needs, Christ the Rock Community Church is available for worship services. Overall, this area provides a mix of essential amenities and recreational opportunities that would make it an appealing choice for senior living in Hollywood, Florida.

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (1.3 miles)
• Winn-Dixie (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.7 miles)
• Winn-Dixie (2.8 miles)

Restaurants

• Subway (1.2 miles)
• Tarks Of Dania Beach (3.5 miles)
• Lime Fresh Mexican Grill (3.8 miles)
• Marky S Hard Rock (3.8 miles)
• Wendy's (3.9 miles)
• Serafina Miami (4.1 miles)
• Denny's (4.1 miles)

Hospitals

• Joe DiMaggio Children's Hospital (1.3 miles)
• Memorial Hospital Pembroke (4.2 miles)

Physicians

• Comprehensive Health & Wellness Center, P.A. (2 miles)
• Stark Vision Hollywood Oakwood Plaza (2.9 miles)

Parks

• Poinciana Park (2.4 miles)
• Topeekeegee Yugnee Park (2.7 miles)
• Harry Berry Park (4.3 miles)
• South City Beach Park (4.4 miles)
• Founders Park (4.6 miles)
• Scott Park (5.2 miles)
• River Run Park (5.3 miles)

Transportation

• North Perry Airport of Broward County (3.4 miles)
• TSA Security Checkpoint (5.3 miles)
• Concourse G (5.3 miles)
• JetBlue Airways Terminal (5.4 miles)
• Concourse F (5.4 miles)
• Spirit Airlines (5.4 miles)
• Terminal 4 (5.4 miles)

Cafes

• Starbucks (3.7 miles)
• Rosetta Bakery (4.1 miles)
• Starbucks (5.5 miles)
• Starbucks (6.1 miles)
• Starbucks (7 miles)
• Starbucks (7 miles)

Theaters

• AMC Aventura 24 (4.2 miles)
• AMC Pembroke Lake 9 (7.6 miles)

Places of Worship

• Christ the Rock Community Church (7.3 miles)