UpsideHoM Boca Raton - Broken Sound

Save

5500 Broken Sound Boulevard NW, Boca Raton, FL 33487

For more information about senior living options: (866) 208-4318

4.4 from 116 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Seniors.FYI Elite Community Awards

Add this award to your website

Overall Review of UpsideHoM Boca Raton - Broken Sound

differentiator

Leasing staff support feels personal

The leasing team is described as attentive, knowledgeable, and easy to work with.

Across many of the reviews, residents and prospective residents describe the leasing office as responsive and supportive throughout touring, paperwork, and move-in steps. Several people specifically highlight Kanisha as patient and helpful with applications and onboarding, including answering questions and guiding documents. Others describe different staff members as friendly and professional, with smooth communication during the leasing process.

common

Maintenance requests are handled quickly

Maintenance is repeatedly described as fast and professional when repairs are needed.

A recurring theme in the reviews is that maintenance teams respond promptly and handle work orders efficiently. Multiple reviewers mention quick fixes for specific issues like appliances, plumbing, and heating/cooling, and they describe the staff as courteous while on site. Even reviews that criticize other parts of the experience still include specific references to delays or unmet maintenance expectations, reinforcing that repair speed is a key concern.

common

Grounds and amenities feel well kept

Residents frequently describe the property as clean and well maintained.

Several reviews praise the overall upkeep of the community, including common areas, landscaping, and the cleanliness of amenities. A number of residents also say the pool, fitness areas, and shared spaces are maintained. At the same time, a subset of reviews complains that amenities and cleanliness declined at times, especially around the pool area and common areas.

caveat

Noise and parking can be frustrating

Noise and parking issues make everyday life less comfortable for some residents.

One review points to an unusually large number of teenagers, describing frequent gatherings and difficulty using shared amenities because they’re occupied. Other reviewers raise concerns about parking availability, including challenges finding spots and vehicles using areas that feel confusing to residents. These quality-of-life issues come up alongside complaints that the community’s environment may not be as quiet as some people want.

caveat

Costs and service quality vary by management

Some reviews criticize management changes and service follow-through.

A few residents describe a decline after management changes, saying repairs take longer and that resident concerns are not addressed as they expect. Other negative reviews cite issues like unreturned deposits, lack of responses to requests, and problems with office processes. Several reviews also contrast those complaints with past experiences of better organization and quicker maintenance, suggesting variability over time.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

22 resident community capacity

Types of Care

Active Adult Communities (55+)
Independent Living

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Continuing learning programs
Dining room
Fitness room
Fully furnished
Garden
Housekeeping services
Located close to restaurants
Located close to shopping centers
Move-in coordination
Outdoor patio
Outdoor space
Pet friendly
Private bathrooms
Swimming pool
Wellness center
Wi-Fi/high-speed internet available

Transportation

Palm Beach International (20 miles away)
Fort Lauderdale-Hollywood International (23 miles away)
Transportation arrangement (non-medical)

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Cafes

The Seed (0.3 miles)
Starbucks (0.6 miles)
Starbucks (2.3 miles)
Starbucks (2.6 miles)
Starbucks (3.4 miles)
The Original Brooklyn Water Bagel Co. (4.6 miles)
Starbucks (5.9 miles)

Pharmacies

Walgreens (1.1 miles)
CVS Pharmacy (1.1 miles)
CVS Pharmacy (1.6 miles)
Walgreens (2.2 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (2.8 miles)
Walgreens (2.9 miles)

Parks

Mizner Bark Dog Park (1.3 miles)
Boca Tierra Park (2 miles)
Spanish River Park (2.7 miles)

Places of Worship

Congregation B'nai Israel (1.4 miles)
B'nai Torah Congregation (4.8 miles)

Theaters

Cinemark Premier (1.4 miles)
Regal Shadowood (6 miles)

Physicians

Dermatology of Boca (2.1 miles)
Retina Group of Florida (2.3 miles)
Boca General & Family Medicine (2.4 miles)
Aker Kasten Eye Center (2.6 miles)
Baptist Health Marcus Neuroscience Institute | Boca Raton (2.7 miles)
Personal Physician Care PA (2.9 miles)
Steiger Facial Plastic Surgery: Dr. Jacob D. Steiger (3 miles)

Restaurants

Shake Shack (2.2 miles)
Crazy Uncle Mike's (2.2 miles)
Farmer's Table (2.3 miles)
The Cheesecake Factory (2.4 miles)
Laspada's Original Hoagies (2.4 miles)
The Capital Grille (2.6 miles)
Poppies (2.9 miles)

Hospitals

Christine E. Lynn Womens Health Center (2.6 miles)
West Boca Medical Center (6.2 miles)

Frequently Asked Questions

Where is UpsideHoM Boca Raton - Broken Sound?

Nearby Communities

Home Instead - Boca Raton, FL

Boca Raton, FL

4.1 from 13 reviews

Convenient, amenity-rich Boca Raton location.
J&D Homemaker and Companion Services - Boca Raton, FL

Boca Raton, FL

4.7 from 63 reviews

$2,490 to $3,405 / month

Affordable pricing with access to numerous nearby amenities.
Trusted Home Care Services

Boca Raton, FL

Trusted home care services with convenient access to nearby amenities and healthcare.
Unified Pledge Home Health of Boca Raton, FL

Boca Raton, FL

5 from 56 reviews

Responsive, compassionate staff with thorough leadership and a focus on personalized caregiver matching.
Trusted Home Care - Boca Raton, FL

Boca Raton, FL

Tranquil Boca Raton setting with easy access to healthcare, pharmacies, dining, and places of worship nearby.
SeniorBridge - Boca Raton, FL

Boca Raton, FL

5 from 80 reviews

Strong access to parks, cafes, pharmacies, physicians, restaurants, places of worship, a theater, and a hospital nearby.
Golden Swan By The Lake - ALF

Boca Raton, FL

5 from 8 reviews

$6,000 / month

Small, intimate setting with 24/7 supervision and high-acuity care.
Artis Senior Living of Boca Raton

Boca Raton, FL

4.7 from 121 reviews

$6,950 / month

Compassionate staff, engaging activities, and gourmet dining create a warm, supportive environment.
Pinecrest Rehab Hospital

Delray Beach, FL

5 from 1 review

Attentive staff with on-time physical therapy and comfortable rooms.

Independent Living in Nearby Cities

Related Resources

Financing Long-Term Nursing Home Care Through Social Security: A Thorough Exploration

The article explores the complexities of using Social Security to finance long-term nursing home care in the U.S., detailing eligibility requirements and misconceptions, while emphasizing that these benefits often do not cover full costs and highlighting the need for strategic financial planning and professional guidance.
Essential Knowledge on Pneumonia in Older Adults

Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.
Exploring Palliative Care in the Home: A Comprehensive Overview

Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.

Call a senior care advisor

Get pricing & check availability

What is your name:

What is your email address?

What is your phone number?

By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.

Submit