J&D Homemaker and Companion Services - Boca Raton, FL

Pros

• The staff are accommodating, caring, and extremely reliable.
• The caregivers provided wonderful support, giving the family peace of mind.
• The agency promptly provided a full-time caregiver who is described as an angel.
• Nadine is a true caregiver who helps with showering and self-care and is an outstanding ambassador for Caregivers of America.
• Leah's visit with a birthday parfait brought joy to mom.
• The aides are caring, attentive, and always on time with no missed days.
• Alexandra J. is an exceptional, compassionate, and proactive caregiver.
• Sandra D. became part of the family and a trusted caregiver.

Cons

• There was an issue with an aide who was less than trustworthy.
• Aides provided by another agency were unvetted and unsuitable for their needs.
• The reviewer had a bad experience with in-patient rehab.

Review

Across the board, the families who shared their experiences with CareGivers of America and Boca Home Care Services describe a common thread: the agencies are responsive, compassionate, and deeply committed to keeping loved ones safe and comfortable at home. When illness or injury creates a need for more care than a family can provide, these services are noted not just for their reliability, but for the way they thoughtfully scale support - from a few hours a day to full-time supervision - while maintaining a close human connection. The sense of reassurance that families feel when trusted caregivers arrive is a recurring highlight, as is the sense of dignity and peace of mind that comes with knowing a loved one is in capable hands.

One family recounts how their mother's progressive illness required a shift from limited daily help to a full-time caregiver, and how the transition was handled with sensitivity and care. They describe Elizabeth as an absolute standout - an "angel" who has become a steady, familiar presence for their mom. The caregiver's dedication is described as giving "150%" every minute of every day, with the result that their mother's health has, within the bounds of her illness, shown improvement and steadiness. The caregiver's companionship and reliability have given the family a lasting sense of relief and confidence that their mother is cherished and well cared for.

Another account emphasizes the overall excellence of the team, praising Natalie and the entire CareGivers of America staff as truly outstanding. Tiffany, who was assigned to work with the narrator's father, is singled out as an angel and a perfect fit - so much so that the family notes there is no other group they would consider. This story underscores not only the technical aspects of care - timeliness, clear communication, attentiveness - but also the intangible elements: a sense of genuine warmth, trust, and the feeling that the cares provided extend beyond routine tasks to meaningful connection and companionship.

A Florida-based experience highlights the founder's legacy and the compassionate leadership that underpins the agency. After a serious car crash and a less satisfactory in-patient rehab experience, the caller sought home-based recovery options and found themselves impressed by the founder's background and the organization's approach. Nadine, introduced to assist with showering and basic self-care while weight-bearing was limited, is described as embodying the heart of a caregiver - providing not just practical care but emotional support, safety, and a respectful, engaging presence. The reviewer notes Nadine's ability to anticipate needs, help with personal care, and even share conversations about her cultural background, which helped build trust and comfort for the patient and his spouse. Nadine is characterized as more than a caregiver; she is an ambassador for the company, a 5+ star presence who elevates the entire caregiving experience.

Small, heartwarming moments also recur as markers of exceptional service. One family recalls Leah's visit bringing a birthday parfait for their mom, a simple gesture that brought joy and a tangible sense of being cared for beyond the routine duties of caregiving. The tone here is consistent with the broader theme: care is personal, thoughtful, and capable of turning ordinary days into meaningful moments for people who are navigating difficult health journeys.

Several testimonials focus on reliability and consistency. Families praise caregivers who are caring, attentive, punctual, and consistently available without missed days. The ability to adapt to the family's required hours and the willingness to go the extra mile are emphasized as signs of a professional, family-centered home care service. These elements - timeliness, flexibility, and a calm, dependable presence - are repeatedly associated with positive outcomes for loved ones who depend on ongoing support at home.

Longer-term relationships and trust are highlighted by a family who cared for parents for more than two years, much of it from out of state. The reviewers describe how the agency earned trust through steady, high-quality aides - Marie, Rosena, Edeline - and a responsive coordinator, Eden. They note that when a problem did arise with an aide who did not meet expectations, CareGivers of America handled the situation with respect and swift remediation. In their view, the Boynton Beach area is saturated with home-care options, yet they would not consider any other agency, underscoring the strength of the team's ongoing reliability and accountability.

A standout testimonial focuses on Alexandra J., an extraordinary caregiver from Boca Home Care Services. From the first day, Alexandra demonstrated genuine care for the loved one's well-being, with unwavering kindness and patience. Her anticipatory approach - handling medications, providing emotional support, ensuring a safe and pleasant home environment - combined with meaningful conversation and a goal of fostering independence, set her apart. The praise emphasizes the blend of empathy, professionalism, and practical skill that elevated the caregiving experience from good to exceptional, and the family makes a strong recommendation for Alexandra to anyone seeking heartfelt, high-quality care.

Individual caregivers are repeatedly described as wonderful and transformative. One reviewer simply notes that their caregiver is wonderful and expresses deep satisfaction. Another recounts Sandra D., a CNA recommended by Boca Home Care Services more than two years ago to help their mother, who was dealing with Parkinson's. Sandra arrived with a caring, professional, and loving demeanor and became part of the family, providing trusted support and companionship. The consistent message across these stories is that the right caregiver can become an integral member of the family during a difficult time, offering not only skilled care but a sense of belonging and safety.

Taken together, these experiences paint a portrait of a caregiving organization that emphasizes people - caregivers who show up on time, adapt to changing needs, and bring warmth and attentiveness to everyday tasks. They also highlight a robust support network, from office staff and coordinators to ambassadors who embody the mission of CareGivers of America and Boca Home Care Services. Across different families, cities, and health challenges, the overarching message is clear: when loved ones need compassionate, professional home care, this agency consistently delivers peace of mind, dignified care, and a hopeful sense that better days are possible within the home they call their own.

This part of Boca Raton, Florida, offers a convenient and diverse range of amenities for seniors looking to live in the area. With multiple cafes like Starbucks and The Seed within close proximity, as well as a variety of dining options such as Crazy Uncle Mike's and Farmer's Table, residents can enjoy socializing and trying new culinary experiences. Access to pharmacies like CVS and Walgreens ensures easy access to necessary medications and healthcare supplies. Additionally, the presence of reputable physicians and medical centers like Dermatology of Boca and Baptist Health Marcus Neuroscience Institute provides peace of mind for healthcare needs. Nearby parks like Mizner Bark Dog Park offer opportunities for outdoor recreation and relaxation. Places of worship like Congregation B'nai Israel cater to spiritual needs, while theaters like Cinemark Premier provide entertainment options. Overall, this area of Boca Raton combines convenience, healthcare facilities, recreational activities, dining options, and spiritual support for seniors considering senior living in the region.

Cafes

• Starbucks (0.5 miles)
• The Seed (0.8 miles)
• Starbucks (2.7 miles)
• Starbucks (3 miles)
• Starbucks (3.4 miles)
• The Original Brooklyn Water Bagel Co. (4.5 miles)
• Starbucks (6.3 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.9 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• Dermatology of Boca (1.6 miles)
• Retina Group of Florida (2.4 miles)
• Boca General & Family Medicine (2.5 miles)
• Aker Kasten Eye Center (2.6 miles)
• Baptist Health Marcus Neuroscience Institute | Boca Raton (2.8 miles)
• Personal Physician Care PA (2.9 miles)
• Steiger Facial Plastic Surgery: Dr. Jacob D. Steiger (3 miles)

Restaurants

• Crazy Uncle Mike's (1.7 miles)
• Shake Shack (2.4 miles)
• Farmer's Table (2.6 miles)
• Laspada's Original Hoagies (2.8 miles)
• The Cheesecake Factory (2.8 miles)
• Poppies (2.9 miles)
• Hunan Gardens Chinese Restaurant (2.9 miles)

Theaters

• Cinemark Premier (1.7 miles)
• Regal Shadowood (6.5 miles)

Parks

• Mizner Bark Dog Park (1.7 miles)
• Spanish River Park (2.2 miles)
• Boca Tierra Park (2.5 miles)
• Caloosa Park (6.5 miles)

Places of Worship

• Congregation B'nai Israel (1.9 miles)
• B'nai Torah Congregation (5.2 miles)

Hospitals

• Christine E. Lynn Womens Health Center (2.7 miles)
• West Boca Medical Center (6.8 miles)