Manorcare Health Services - Boca Raton
Save375 North West 51St Street, Boca Raton, FL 33431
For more information about senior living options: (844) 490-3973
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The staff at Boca Raton Rehab is described as caring and attentive. The nursing and therapy departments take pride in caring for patients and residents. The entire team prioritizes resident care, and it shows. Visitors report professionalism and a welcoming demeanor from the staff. Carrie the social worker is highlighted as amazing and very helpful. The facility is described as clean, with nurses who are nice and engaged. Some reviewers note positive experiences under new management and new staff who provide great care. The coffee is good and residents' concerns are heard, indicating responsiveness.
They describe the Boca Raton Rehabilitation Center as a horrible place and a nightmare facility. They state there were no assessments or services provided and residents were not allowed to leave. They report the facility is filthy, with rooms dirty and smells of feces, urine, and blood. They accuse the nursing staff of negligence and unprofessionalism, often on their phones and failing to provide timely care or pain management; doctors rarely visit. They claim residents' belongings disappeared and there is poor accountability for items. They complain about poor communication with families and unreliable contact information, leaving families in the dark. They allege safety concerns, including fire safety citations and a high registered nurse turnover rate, and accuse staff of padding ratings. They fear for residents' safety and urge that the facility be shut down.The collection of reviews about Boca Raton Rehabilitation Center presents a divided and emotional portrait of what goes on inside the facility. On one hand, there are fellow family members and visitors who credit the staff with genuine care, kindness, and professionalism. They point to moments when nurses, therapists, and social workers were attentive, patient, and hopeful about a resident's recovery. In these accounts, the nursing and therapy teams are described as dedicated, the environment as clean and welcoming, and conversations with staff members as informative and respectful. Some reviewers specifically highlight individual staff members - like the director of nurses or a social worker named Carrie - as making a meaningful difference in a resident's experience and in the family's sense of reassurance.
But alongside the praise, there are many troubling, high-emotion anecdotes that cast long shadows over the place. A reviewer recounts an eviction from Century Village in Boca Raton and a three-week stay at the center that followed, recounting heart-wrenching details: a sense that the Palm Beach Sheriff's Office deputies were trying to help, promises from deputies that a coordinated effort could assist, yet thousands of personal items remaining in the apartment, and a feeling that there was little real support through the landlord?tenant process. The reviewer describes the experience as a nightmare, concluding with a stark warning not to send loved ones here. In an update, they even called the facility the "beeping place," describing six weeks of continuous beeping and only breaks when investigators or police appeared.
Another reviewer details profound communication failures that affected a family trying to care for an ailing loved one. They describe not being notified when their mother was rushed to the ER, receiving sparse updates about medical care and discharge plans, and finding that the social/case worker did not understand Medicare and Medicaid reimbursements. The billing office supposedly wouldn't return calls, and the main switchboard offered inconsistent contact information. The director of nursing, they say, could only be reached through the rehab administrator, and even then access felt limited. Belongings reportedly disappeared, and while the facility's website referenced an old award from another center, reviewers urged readers to consult Medicare's current data, noting a 3/5 rating and multiple fire-safety citations. They acknowledge some positive elements - the food, physical therapy, and location near a hospital - but still describe a system where crucial communications and logistics left the family in the dark.
Amid these negative narratives, there are contrasting voices that offer praise for the facility under different circumstances. A handful of reviewers report that after seeing the place and meeting staff during a tour, they felt confident enough to proceed, and then observed real improvements in their loved one's condition. They describe greeting staff with professionalism, receiving helpful answers to questions, and feeling that the facility's environment was clean and well-managed. Some reviews emphasize that despite flaws - such as desired cosmetic updates or the occasional hiccup - the overall care, especially from nursing and therapy staff, could be compassionate and effective, and that individual interactions could significantly shape a family's experience in a positive direction.
Nevertheless, a recurring thread in several reviews paints Boca Raton Rehabilitation Center as a place where the care experience can tilt sharply toward concern and fear. Specific complaints include delays in medications and pain management, the absence of timely medical oversight (e.g., "no doctor" seen for extended periods), and environments described as too loud for rest. One reviewer even reused a vivid, negative caricature: "Glue for breakfast, pork chop that a nurse couldn't cut for lunch," paired with an extended delay in pain medication and the feeling of being left in limbo. Another reviewer asserted that the facility's priorities seem to be money rather than patient care, urging others not to send loved ones there and labeling the staff as negligent and poorly staffed. These accounts emphasize how critical timely medical attention, clear communication, and a safe, quiet recovery environment are to families.
Safety, cleanliness, and accountability emerge as some of the strongest flashpoints in the more severe reviews. Two families describe an environment where odors and unclean conditions were immediately noticeable, with rooms reportedly left in disarray and staff appearing distracted or otherwise unavailable. One account claims that a patient (the reviewer's father) did not receive consistent doctor visits, and when care was finally discussed, the proposed plan came too late to prevent a decline. Concerns about staff turnover are echoed in Medicare data cited by reviewers, including a turnover rate for registered nurses that one review quotes at 66.7%, alongside citations for fire safety and emergency preparedness. The combination of perceived neglect, regulatory flags, and personal losses - such as missing belongings - contributes to a sense of vulnerability and distrust among some families.
Taken together, the experiences depict a facility whose reputation is deeply polarized. For some, Boca Raton Rehabilitation Center offers: - Caring, attentive staff and meaningful progress when the right personnel are involved. - A sense of hope and professional demeanor from certain nurses, therapists, and social workers. - Instances of positive interactions with leadership and administrators that improve family confidence.
For others, the center represents: - Intense communication gaps and a lack of timely, clear information about medical care and discharge plans. - Instances of neglect, medication delays, and insufficient medical oversight. - Cleanliness, safety, and organizational issues that raise serious concerns about day-to-day operations. - Discrepancies between what is communicated to families and what is experienced in care delivery, including missing belongings and inconsistent contact with staff.
Prospective families and patients would be wise to perform thorough due diligence before engaging the center. Checking the latest Medicare ratings and reports, speaking with current residents and families, asking for direct timelines and contact points for physicians and discharge planning, and visiting to observe the environment and routine care can help form a clearer view. While some reviewers report improvements under new management and highlight dedicated staff, others warn that communication, safety, and consistent clinical oversight remain pressing concerns.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Beach International (20 miles away) Fort Lauderdale-Hollywood International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Manorcare Health Services - Boca Raton in Boca Raton, FL is an assisted living community that offers a wide range of amenities and care services to provide a comfortable and supportive environment for its residents.
For the convenience and enjoyment of the residents, there is a beauty salon available on-site where they can get pampered, as well as cable or satellite TV in their rooms for entertainment. Community operated transportation is also provided to ensure easy access to various destinations.
The community features a computer center, allowing residents to stay connected and engaged with technology. A dining room is available where nutritious meals are served restaurant-style, catering to special dietary restrictions if needed. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community.
Residents have access to a fitness room and wellness center where they can engage in physical activities and maintain their overall health. There is also an outdoor space with gardens for residents to enjoy the fresh air and nature.
Various recreational activities are organized, including gaming rooms, small libraries, and resident-run activities. Scheduled daily activities keep residents engaged and entertained. Planned day trips allow residents to explore nearby attractions.
The assisted living community has 24-hour call systems and supervision for the safety and security of all residents. Trained staff members provide assistance with activities of daily living like bathing, dressing, and transfers. Medication management ensures that residents receive their required medicines on time.
Close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals makes it convenient for residents to access essential services or enjoy recreational outings.
Overall, Manorcare Health Services - Boca Raton provides a welcoming environment with comprehensive amenities and care services that aim to enhance the quality of life for its assisted living residents.
Manorcare Health Services - Boca Raton is located at 375 North West 51St Street, Boca Raton, FL 33431 in Palm Beach County, Florida
Manorcare Health Services - Boca Raton on seniors.fyi includes 5 photos including images showing interior, architecture, office, workspace, building, palm trees, and more.
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