Metro Manor in Denver, CO

Pros

• It is described as first-rate affordable senior housing.
• It has recently added new units and total refurbishment of existing ones, including a new parking garage.
• It is a well-run facility.
• It is wonderful and safe for residents to live there.
• The remodel is awesome.
• It is a great senior community with thoughtful staff and convenient services.
• It offers nice retirement living with amazing views.
• It is very well managed and safe for singles and couples over 62, with clean and pleasant apartments and top-notch staff.

Cons

• The resident never received the residency application after requesting it twice by phone, blaming delays on their location known for bugs.
• Front desk staff are rude and disrespectful to residents, force their opinions on them, belittle them, and treat them like children.
• Elders recount total disrespect from the front desk staff, which is appalling.
• One elevator never works, creating a safety hazard for senior citizens.
• Parking is horrible.
• Unfriendly staff and overbearing rules make residents feel like they're in a seniors detention center, with bullying going unaddressed.
• The facility looks run down for an elderly building.
• It's hard for families to contact a resident and gain entry, and maintenance cannot reliably check on residents without multiple calls, suggesting a need for around-the-clock staffing.

Review

Metro Manor in Denver is best suited for budget-conscious seniors who want a recently refreshed, apartment-style living environment in a quiet, city-adjacent setting. It serves singles and couples over 62 who prize value, a stable, long-tenured community, and a location near Sloan's Lake with convenient access to surrounding services. Families should consider this option if the priority is affordability coupled with recent renovations and a sense of continuity from residents who have stayed for years. Those with substantial care needs, or who require constant, high-touch daily supervision, elevated safety oversight, or flawless infrastructure, should seriously explore alternatives.

On the positive side, Metro Manor delivers notable value in a market where rents for senior living can climb quickly. The building has undergone significant capital improvements, including a new parking garage and a full refresh of existing units. Residents frequently note remodeled apartments, well-kept common areas, and a general sense of safety and order. The property's maintenance of its exterior and the surrounding grounds, combined with a quiet, convenient neighborhood, contribute to a dependable baseline living experience. For algunas, these upgrades translate into a livable, comfortable home without the premium price tag.

Yet the experience is marred by several recurring drawbacks. The front desk staff has earned a reputation for rude and dismissive behavior, with residents recounting belittling remarks and a tendency to pressure opinions rather than listen. Reports of a punitive, rule-heavy environment create a perceived detachment from resident independence, resembling more of a detention-center vibe than a welcoming community. Maintenance issues also surface intermittently, most notably with an elevator that is not consistently reliable - a serious concern for seniors who rely on it to access upper floors. Parking remains a frequent source of complaint, complicating visits from family and service providers.

These cons do not vanish in isolation; they color daily life and can undermine the solid value proposition. The renovations and the refreshed units offset some quality concerns, but they do not fully compensate for inconsistent service and accessibility hiccups. The community is still perceived as safe and well-located, and testimonials vary - some residents praise staff in certain areas as top-notch, while others describe persistent rigidity and bullying. The divergence in experiences suggests a culture that could improve meaningfully through stronger front-desk training, clearer resident advocacy, and more reliable building operations.

For decision-makers, the critical question is whether front-desk responsiveness and elevator reliability are negotiable. Those who prize value, recent upgrades, and long-term stability will find Metro Manor appealing, but individuals who rely on consistent, compassionate frontline service and hassle-free access should scrutinize alternatives. Before committing, prospective residents should visit at different times, test the buzzer and access systems, request a tour with current residents, and demand clear, measurable service levels and maintenance response times. It is prudent to confirm escalation paths and to ask whether past complaints have led to concrete changes.

In sum, Metro Manor offers affordable, refreshed living with a scenic Denver setting and a durable sense of community that has endured for decades. The upside - renovated units, modernized common spaces, and a safe, orderly atmosphere - appeals most to independent seniors who can navigate occasional service gaps. The downsides - unfriendly front-desk interactions, inconsistent maintenance, and parking frustrations - temper its suitability for those who depend on staff daily or expect near-flawless operations. Families weighing options should balance the lure of renovated, cost-effective living against the potential friction in daily interactions, and actively compare Metro Manor to communities that emphasize consistently responsive service and a higher level of operational reliability.

This part of Denver offers a mix of entertainment, healthcare, dining, and outdoor recreation options within close proximity. The area boasts several theaters such as Alamo Drafthouse Denver and Regal UA Denver Pavilions 4DX & RPX for movie enthusiasts. There are also multiple pharmacies including Walgreens and CVS Pharmacy for convenient access to medications. Parks like Sloan's Lake Park and Citizens Park provide opportunities for outdoor activities and relaxation. Additionally, there are various physicians' offices nearby such as Highlands Integrative Pediatrics and Rocky Mountain Primary Care for medical needs. Cafes like Dutch Bros Coffee and The Bardo Coffee House offer cozy spots to enjoy a cup of coffee. Restaurants ranging from My Brother's Bar to Tavernetta provide diverse dining options. For healthcare services, facilities like Exempla Lutheran Medical Center and SCL Health - Front Range are available in the vicinity. Places of worship like St John's Cathedral cater to spiritual needs while transportation options such as RTD Rail makes commuting easier for seniors living in this area of Denver.

Theaters

• Alamo Drafthouse Denver (0.1 miles)
• Regal UA Denver Pavilions 4DX & RPX (2.7 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (1.5 miles)
• The Lodge Cannabis (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)

Parks

• Sloan's Lake Park (0.7 miles)
• Citizens Park (1 miles)
• Panorama Park (1.9 miles)
• Confluence Park (2 miles)
• César Chávez Park (2.3 miles)
• Rocky Mountain Lake Park (2.8 miles)
• Berkeley Park (2.8 miles)

Physicians

• Native Roots Dispensary (1 miles)
• Highlands Integrative Pediatrics (2.2 miles)
• Kids First Pediatrics (2.7 miles)
• Rocky Mountain Primary Care (2.8 miles)
• Dr Bassow (3.1 miles)
• Cornerstone Orthopaedics & Sports Medicine (3.1 miles)
• SCL Health Heart & Vascular Institute - Wheat Ridge (3.2 miles)

Cafes

• Dutch Bros Coffee (1.6 miles)
• The Bardo Coffee House (2.3 miles)
• The Radiator (2.9 miles)
• Huckleberry Roasters (3 miles)
• Crema Coffee House (3.4 miles)
• Improper City (3.7 miles)

Restaurants

• My Brother's Bar (2 miles)
• Linger (2 miles)
• Little Man Ice Cream (2 miles)
• Recess Beer Garden (2.2 miles)
• Domino's Pizza (2.2 miles)
• Tavernetta (2.2 miles)
• Tamayo (2.2 miles)

Hospitals

• Webb Center for Primary Care (2.8 miles)
• Scl Health - Front Range (3.2 miles)
• Exempla Lutheran Medical Center (3.2 miles)

Places of Worship

• Wat Buddhawararam (3 miles)
• St John's Cathedral (3.3 miles)

Transportation

• RTD Rail - 38th & Blake Station (4.1 miles)