All Hollows Garden Apartments

Pros

Cons

• The parking area has had no lights for more than four months, creating safety concerns.
• Management has not addressed the lighting issue after being spoken to.
• The resident is a senior and disabled, and must be home before dark or risk falling.
• The rent based on income is a source of frustration for the resident.
• The overall response from management is unsatisfactory and unhelpful.

Review

Living in a place that charges income-based rent should come with a sense of stability and safety, especially for seniors and residents with disabilities. Yet the experiences shared about this community suggest that the daily reality for some tenants is dominated by unresolved maintenance issues and a perception that management is not responsive when safety concerns arise. The overarching theme centers on a combination of financial structure, slow maintenance, and the tangible risk that comes from living in a dimly lit parking area - an environment that should be secure and predictable for people who are more vulnerable after dark.

A recurring thread in the accounts is the lack of dependable lighting in the parking area, a basic safety feature that most property managers are expected to maintain. For months, the lights in the parking area have been out, and residents have been left without the reassurance that comes from a well-lit, easily navigable space. The phrase No Lights in Parking Area For more Than Four Months captures the urgency and frustration residents feel. When lighting is out, it isn't merely an inconvenience; it alters the risk calculus for every person who needs to come and go after sunset, and particularly for seniors and those with mobility or balance challenges. In this case, the persistence of darkness translates into heightened anxiety about personal safety, the potential for trips and falls, and a fear of venturing out after dark.

Compounding the safety concern is the sense that residents have repeatedly reached out to management without receiving a constructive response. Statements like Spoke With Management To No Avail convey a cycle of communication that does not seem to yield results. Tenants describe a gap between reporting problems and actual fixes, a gap that grows when the problem directly touches their day-to-day safety. The pattern of unaddressed maintenance issues can erode trust in the management team and create a climate in which residents feel compelled to live with a problem rather than see it resolved promptly.

The human impact of these maintenance gaps is most acute for residents who are already dealing with additional vulnerabilities. The reference to being a Senior and Disabled foregrounds a critical reality: aging bodies and disabilities often magnify the risks associated with poor lighting and an unresponsive maintenance system. For someone who must be home before dark to mitigate fall risk, a dark parking area is more than a nuisance - it can feel like a daily threat. The combination of aging, disability, and insufficient lighting forces a careful choreography of every evening routine, a routine that loses some of its predictability when the environment around the home remains unsafe or unreliable.

The financial context - income-based rent - adds another layer to the concerns. Tenants may feel that they are doing their part by contributing funds in a way that aligns with their income, yet the living conditions they experience do not clearly reflect a corresponding level of service or safety. When residents expect reliable maintenance as part of a housing arrangement tied to their income, delayed fixes or unaddressed hazards can create a sense of contradiction: paying for stability while living with ongoing uncertainty about basic safety measures. This disconnect can intensify frustration and a feeling that the system is falling short of its promises.

Beyond the lights and the management response, there is an implied call for accountability and practical improvements. Residents are likely seeking timely repairs, clearer communication channels, and a proactive approach to safety that begins with ensuring the parking area is well lit throughout the evening. They may also desire regular audits or updates from management on maintenance schedules, as well as a transparent process for reporting and tracking issues until they are resolved. In settings like these, residents often advocate for upgrades that extend beyond lighting, such as enhanced security patrols, clearer signage, and better accessibility features in common spaces, all of which contribute to a sense of ongoing safety and respect.

Ultimately, the experiences described underline the need for a housing community to align its service delivery with the realities of its residents. When a property relies on income-based rent, there is a heightened expectation that the place you live will not introduce additional risk to your daily life. For seniors and disabled tenants, safety is not a luxury but a baseline requirement that should be addressed promptly and transparently. The situation in the parking area serves as a stark reminder that reliable maintenance and responsive management are essential to the well-being of residents who depend on these services every day, especially after dark.

This part of San Francisco, California offers a variety of amenities and services that cater to senior residents. With several parks within a short distance, there are plenty of opportunities for outdoor activities and relaxation. The abundance of pharmacies ensures easy access to medication and healthcare needs, while the selection of cafes and restaurants provides options for dining out or grabbing a coffee with friends. Additionally, nearby theaters offer entertainment options for those looking to enjoy a movie or show. For medical care, there are physicians' offices and hospitals in close proximity, providing peace of mind for any health concerns. Places of worship are also available for spiritual support. The convenient transportation options make it easy to get around the city, with both Caltrain and MUNI Metro stations nearby. Overall, this area provides a well-rounded environment for seniors looking to live comfortably and enjoy all that San Francisco has to offer.

Parks

• Potrero Hill Recreation Center (2.1 miles)
• Bernal Heights Park (2.1 miles)
• Precita Park (2.2 miles)
• Esprit Park (2.3 miles)
• Holly Park (2.3 miles)
• Crane Cove Park (2.4 miles)
• McKinley Square (2.4 miles)

Pharmacies

• Walgreens (2.2 miles)
• Walgreens (2.5 miles)
• Walgreens (2.7 miles)
• Walgreens (3.3 miles)
• Walgreens (3.4 miles)
• Walgreens (3.4 miles)
• Walgreens (3.7 miles)

Cafes

• Sightglass Coffee (2.7 miles)
• Four Barrel Coffee (3.4 miles)
• SPRO Coffee Lab (3.5 miles)
• Le Marais Bakery (3.5 miles)
• Sightglass Coffee (3.6 miles)
• Neighbor's Corner (3.7 miles)
• Cafe Réveille (4.1 miles)

Restaurants

• True Laurel (2.7 miles)
• Garden Creamery (3 miles)
• Good Good Culture Club (3.2 miles)
• SF Eagle (3.3 miles)
• Deli Board (3.6 miles)
• Hi Tops (3.7 miles)
• Twin Peaks (4 miles)

Theaters

• Alamo Drafthouse New Mission (2.8 miles)
• AMC Metreon 16 (4 miles)
• Alamo Square (4.3 miles)
• AMC Kabuki 8 (4.8 miles)
• Regal Stonestown Galleria Screenx, 4Dx, & RPX (5.3 miles)

Physicians

• Noe Valley Pediatrics (2.9 miles)
• One Medical (3.9 miles)
• Golden Gate OBGYN (5.4 miles)

Places of Worship

• Church of the Epiphany (3.2 miles)

Transportation

• San Francisco Caltrain Station (3.4 miles)
• West Portal MUNI Metro Station (4.8 miles)

Hospitals

• Laguna Honda Hospital & Rehabilitation Center (4.5 miles)