Remington
Save25501 Crown Valley Parkway, Ladera Ranch, CA 92694
For more information about senior living options: (844) 490-3973
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Remington in Ladera Ranch emerges from these reviews as a community that many residents truly love, largely because of the people who live there and the way the staff treats them. A steady thread in the comments is the friendliness of both residents and the team that supports them. People talk about a welcoming, neighborly atmosphere where just about everyone is pleasant to be around, and where staff members go out of their way to address concerns. In particular, maintenance is repeatedly highlighted as a strength: quick responses, professional behavior, and work that is done well and left tidy. One resident singled out Jose for coming almost immediately to fix a dryer vent, noting that he did a perfect job and cleaned up afterward, and many others echo similar experiences of courteous, efficient service. The sense that "Jose is a member of our community" captures how some staff members become trusted familiar faces who contribute to a feeling of belonging.
Maintenance continues to be a standout feature for many residents. There are frequent mentions of getting timely help with issues, sometimes within hours of submitting a ticket. Octavio, in particular, is repeatedly praised for his prompt, courteous, and efficient service, sometimes arriving the same day a maintenance request is filed and resolving problems within a short timeframe. Such experiences contribute to a positive overall impression of the property's upkeep and responsiveness, reinforcing the sense that the Remington staff are dependable and professional.
The leasing office is consistently described as supportive and informative, with staff who walk new residents through the process step by step. People appreciate the patient, helpful guidance they receive during tours and throughout the move-in experience. The follow-up from the team is highlighted as reassuring, and many reviewers contrast the clear, customer-service-focused approach to leasing with the ease of moving into a community that feels safe and well organized. The broader social environment is praised as well: the community is quiet but lively with plenty of activities available for those who want to participate, and the staff's willingness to answer questions about the rental process makes the transition smoother and more welcoming.
Residents who have lived at Remington for several years repeatedly describe it as a wonderful place to call home, especially for those 55 and older. The location is frequently cited as convenient, with shops within walking distance and a backdrop that blends natural beauty with a park-like feel. The surroundings are described as well kept and attractive, with gates, pools, and dog parks adding to the sense of a comfortable, well-maintained living environment. The grounds and facilities - clean, tidy, and easy to navigate - contribute to an overall impression of quality living in a safe, friendly setting. The community's emphasis on social engagement is also noted, with residents enjoying the opportunity to connect with neighbors and participate in organized activities if they choose.
Across the reviews, there are particularly strong endorsements of the people who keep the place running. In addition to the maintenance crew, residents repeatedly mention the warm, attentive service from staff and the genuine care they feel from management and leasing teams. One reviewer describes a three-year stay as "very happy," highlighting the consistency of well-run operations, excellent maintenance support, and the pleasure of sharing time with a friendly and active resident community. The overall sentiment is that Remington provides a vibrant, welcoming home where quality service and neighborly camaraderie combine to create a highly satisfying living experience.
Not all feedback, however, is unblemished. A notable portion of the commentary reflects significant concerns about certain management practices and neighborhood dynamics. One former resident, after three years, expressed disappointment with several issues: dim apartments, inconsistent Wi-Fi, and various plumbing and ventilation problems. They also described a lack of helpfulness from management toward the end of their stay, culminating in a dispute over return of a deposit and the imposition of a cleaning fee. The reviewer warned that pets could incur even more stringent and unusual cleaning charges, underscoring a fear of being treated unfairly upon moving out. They moved out after following lease terms but felt unsupported by the management, a sentiment that contrasts with the otherwise broadly positive experiences shared by many other residents.
Another review delivers a far more critical take on the front-office staff, describing them as "very controlling" and likening their attitude to policing. The writer asserts that staff members preemptively dictate who can do what around the property, including pool access and parking, and that enforcement actions, such as towing, are used aggressively. The review also touches on concerns about safety, noise, and the behavior of certain tenants, painting a picture of a tense atmosphere created by management practices rather than by resident activity. The writer even calls for a new receptionist and highlights a perception that management's focus on control detracts from the community's overall well-being. This perspective stands in sharp contrast to the many positive experiences shared by others and serves as a reminder that experiences can vary widely depending on interactions with management and the specifics of each situation.
Taken together, the collection of reviews paints a nuanced portrait of Remington. For many residents, it is a great place to live - especially for those seeking a friendly, age-focused community with attentive maintenance, helpful leasing staff, and a comfortable, well-kept environment close to shopping and natural scenery. The recurring themes of prompt service, approachable staff, and engaging social opportunities speak to a community that values both independence and connection. At the same time, several reviewers point to areas where expectations and experiences diverge: concerns about long-term management responsiveness, disputes over deposits and fees, and reports of a more controlling front-office atmosphere. These mixed reflections suggest that while Remington can be a wonderful home for many, prospective residents may want to visit in person, talk to current residents about their experiences, and carefully review lease terms and policy details to ensure alignment with their priorities and expectations.
Remington in Ladera Ranch, CA is a premier assisted living community that provides exceptional care and a wide range of amenities to enhance the lives of its residents. With a focus on respite care, we offer temporary relief for caregivers while ensuring that seniors receive the support they need.
Our community boasts an array of amenities designed to promote comfort and convenience. Residents can indulge in beauty salon services to look and feel their best, enjoy their favorite shows with cable or satellite TV in their fully furnished apartments, and take advantage of our computer center for online browsing. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs, accommodating special dietary restrictions.
At Remington, we prioritize the well-being of our residents. Our fitness room and outdoor spaces allow for physical activity and enjoyment of nature while our mental wellness program fosters cognitive stimulation. Residents can socialize with fellow residents in the gaming room, small library, or during scheduled daily activities. Our swimming pool provides relaxation and exercise options.
We understand transportation needs, which is why we provide community-operated transportation services as well as assistance arranging non-medical transportation to doctors' appointments. In addition, our move-in coordination service ensures a seamless transition for new residents.
With 24-hour call systems and medication management services, residents can rest assured knowing help is always available when needed. Personalized assistance with dressing and meal preparation further supports daily living activities.
Located conveniently near pharmacies, physicians' offices, restaurants, parks, cafes, places of worship, and hospitals – we strive to make life convenient for our residents. We also offer concierge services to assist with any additional needs or requests.
Come join us at Remington in Ladera Ranch where our compassionate staff is dedicated to providing exceptional care in a welcoming and vibrant community setting!
Remington is located at 25501 Crown Valley Parkway, Ladera Ranch, CA 92694 in Orange County, California
Remington on seniors.fyi includes 15 photos including images showing interior, patio, palm trees, landscaping, outdoor, trees, kitchen, bedroom, and more.
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