Fullerton Hills Apartments in Fullerton, CA

Seniors.FYI Elite Community Awards

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Pros

• The service is perfect.
• The service is excellent.
• The service is fast.
• Hailey was pleasant, helpful, and informative.
• Sami was incredibly kind, welcoming, and outgoing.
• Hailey was wonderful and a major reason people consider moving in.
• The apartment community has great amenities and amazing management.
• The maintenance team, especially German, is professional, thorough, and responsive.
• The staff are friendly, diligent, and handle requests promptly.
• The grounds are clean and well maintained.
• The office staff are amazing and supportive.

Cons

• The reviewer warns not to rent apartment 55.
• They say the complex has been extremely negligent and has not provided proper living conditions since move-in.
• The pool is dirty and the bathroom is never cleaned or stocked.
• Roaches are present everywhere.
• Repairs can take weeks; for example, one fix took three weeks.
• The unit has nails sticking up in the floor, useless switches, and windows that won’t slide.
• The complex isn’t as clean as before; planters are used as trash cans, trash is left on balconies, and residents smoke in common areas.
• Noise is pervasive, including upstairs neighbors screaming late at night and a neighbor’s leaf blower used five days a week.
• Rent is overpriced with hidden fees, a loud street, and price increases (e.g., from 1,800 to 2,800 for a two-bedroom) with utilities not included.

Review

This community is best suited for renters who prize on-site service, quick responsiveness, and a well-kept property over boutique finishes or rock-solid budget pricing. Fullerton Hills rewards those who value a personable, attentive onsite team, Hailey, Sami, Kat, and Jon are repeatedly praised for accessibility and courtesy, and who can tolerate occasional upkeep quirks in exchange for fast problem resolution and clean common areas. It suits professionals and small families who want a straightforward tour-and-move-in experience, appreciate efficient maintenance, and are comfortable living without guaranteed outdoor balcony space or the most modern interior finishes.

Those considering alternatives should weigh several red flags that recur in independent feedback. A substantial thread of reviews highlights ongoing noise, especially from upstairs neighbors and outside landscaping activities, which can undercut the sense of quiet residence. Parking remains a friction point, with fees and limited guest spots adding to the monthly burden and logistics. Pest and wear concerns show up in multiple accounts, including roaches and aging interiors, while several buyers report inconsistent long-term upkeep and delayed repairs when staffing levels are lean. For renters who place a premium on tranquility, modern design, or overall predictable costs, alternatives with quieter floorplans, lower operating costs, and more aggressive pest control may make more sense.

On balance, the strongest positives center on staff accessibility and maintenance responsiveness. The most consistent praise goes to Hailey and the maintenance team, particularly German, who are described as courteous, thorough, and capable of fast, technically sound fixes. Residents repeatedly note that work orders are completed quickly and that on-site personnel are reliable and easy to reach. The management presence is perceived as approachable and proactive, with several long-term tenants crediting ongoing attentive leadership as the core reason for renewing or staying put. These strengths partially offset other drawbacks, translating into a living experience where service quality directly improves daily comfort and peace of mind.

Yet the cons do not disappear simply because the office is friendly. Several reviews warn that interior conditions can lag behind expectations, promised features like hardwood floors sometimes arrive as carpet, and common problems like ceiling issues or wear-and-tear from aging plumbing recur. The pool’s cleanliness and bathroom stocking have been flagged as inconsistent, and some residents describe recurring maintenance delays that stretch for weeks when the local team is stretched thin. The financial equation also weighs against it: rent has seen sharp increases, and expenses like parking fees and non-included utilities add up, making this property harder to justify for cost-conscious renters or those seeking predictable monthly bills.

From a decision perspective, Fullerton Hills clearly earns its keep for tenants who want a responsive, friendly management team and dependable upkeep, and who can tolerate the realities of an older build in a busy city corner. The best fit is a renter who values service fidelity over pristine interiors, and who is prepared to negotiate the balance between comfort, cost, and noise. For those prioritizing ultra-quiet living, modern design, or bottom-line affordability, alternatives with calmer environments, stronger pest control, and more inclusive pricing are worth a serious look.

Prospective renters should verify a few critical conditions before committing. Assess the unit’s actual finish and the likelihood of interior surprises, confirm the current and future maintenance staffing plans, and inspect for visible noise control between units. Investigate the parking situation in detail, fees, number of spots, and guest availability, and test-drive the building’s sound environment during peak times. Request recent pest control logs and a performance history for the pool and laundry areas, and ask for a candid timeline of typical repair turnaround. Finally, speak with current residents about their longest-running issues and whether management has delivered long-term resolutions, so the decision rests on live experiences as much as on polished impressions.

This part of Fullerton, California offers a convenient location with easy access to pharmacies such as Walgreens and CVS, transportation options including bus stops and car rental services, reputable hospitals like St Jude Medical Center and Kaiser Permanente, diverse dining choices ranging from fast food to cafes, entertainment options at nearby theaters like AMC DINE-IN Fullerton 2, and serene parks for leisurely walks. Additionally, there are places of worship available for spiritual needs. Overall, this area provides a well-rounded environment for seniors looking for amenities and services within close proximity to their residence in Fullerton.

Pharmacies

• Walgreens (1.8 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3 miles)
• Walmart Pharmacy (3 miles)
• Walgreens (3.5 miles)
• Walgreens (3.6 miles)

Transportation

• Metro La Mirada & Alondra Bus Stop (1.8 miles)
• Drr Toontown Station (5.5 miles)
• DLRR New Orleans Station (5.7 miles)
• Disneyland Monorail - Downtown Disney District Station (5.7 miles)
• Disneyland Monorail (5.7 miles)
• Drr Tomorrowland Station (5.7 miles)
• Hertz Rent A Car (6.5 miles)

Physicians

• St Jude Medical Center (2.3 miles)
• Kaiser Permanente, Euclid & Romneya (2.7 miles)
• St Jude's Heritage Medical Center (4.8 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (7 miles)

Restaurants

• Olde Ship (2.4 miles)
• Porto's Bakery & Cafe (2.8 miles)
• Portillo's Hot Dogs (2.9 miles)
• Chick-Fil-A (2.9 miles)
• In-N-Out Burger (2.9 miles)
• Chick-Fil-A (3 miles)
• McDonald's (3.3 miles)

Theaters

• AMC DINE-IN Fullerton 2 (3.1 miles)
• AMC Norwalk 2 (6.4 miles)

Hospitals

• Anaheim Regional Medical Center (3.1 miles)
• Ahmc Whittier Hospital Medical Center (5.1 miles)
• Department of State Hospitals (6.3 miles)

Parks

• La Bonita Park (3.7 miles)
• Willow Park (4.5 miles)
• Craig Regional Park (4.7 miles)
• Central Park / La Palma Recreation & Community Services (4.8 miles)
• Shadow Park Hoa (5.6 miles)
• Cerritos Regional County Park (5.9 miles)
• Faylane Park (6.3 miles)

Places of Worship

• Chinese Baptist Church (4.8 miles)

Cafes

• Anaheim Packing District (4.8 miles)
• Mother's Kitchen (5.3 miles)
• Starbucks (5.4 miles)
• New Orleans Square (5.7 miles)
• Jolly Holiday Bakery Cafe (5.7 miles)
• Starbucks (5.8 miles)
• La Brea Bakery Express (5.8 miles)