Avalon Guest Manor I

Pros

• The caregivers at the facility provided loving and conscientious care, ensuring residents felt like part of a family.
• Visitors were always warmly greeted by staff members, fostering a friendly and welcoming atmosphere.
• The facility maintained high standards of cleanliness and comfort for residents.
• The registered nurse on staff gave families confidence in the quality of care their loved ones received.
• Staff attentively listened to residents' preferences, enhancing their overall experience.
• The family-oriented environment made it easier for visitors to have their loved ones in care.
• The reviewer highly recommends entrusting loved ones to this caring, family-run facility due to their positive experiences.

Cons

• The facility charged a high price but did not provide the promised level of care for the resident, leading to disappointment.
• The caregivers’ approach was inconsistent with what was initially promised, causing frustration for the resident and their family.
• The sudden eviction after only six hours of stay left the family feeling unfairly treated and confused about the facility's policies.
• A lack of clarity in the contract regarding refunds created additional stress and financial loss for the family.
• The hospice services were claimed to be provided, but there was no actual involvement, leading to further dissatisfaction with transparency and communication from the facility.

Review

The experience of families seeking appropriate care for their loved ones in assisted living facilities can vary dramatically, as illustrated by two contrasting reviews of Avalon, a family-run care facility. One reviewer shared an overwhelmingly positive account of her mother’s time there, while another detailed a distressing situation involving her husband that led to dissatisfaction and financial disputes.

In the first review, the author praised Avalon for its loving and conscientious caregivers who offered a familial atmosphere. The reviewer frequently visited her mother and was always greeted warmly by staff members, including family owners who treated residents like their own relatives. This welcoming environment contributed significantly to the peace of mind she experienced during a challenging time. The presence of registered nurses on staff further solidified her confidence in the quality of care being provided to her mother, ensuring that she remained clean and comfortable throughout her stay. This attention to detail helped ease some of the difficulties associated with having a loved one in a care facility.

The reviewer highlighted how caregivers actively listened to families regarding their loved ones' preferences, which included choices about food and entertainment options. The emphasis on individualizing care within such a supportive community left the reviewer feeling grateful that they found a place where their mother received attentive treatment akin to that of family members. Ultimately, this positive experience allowed them to confidently recommend Avalon as an ideal residence for anyone seeking compassionate care for their loved ones.

Conversely, another review painted a starkly different picture of Avalon when discussing an unfortunate series of events regarding the care provided to her husband. Despite initially being impressed by the facility's appearance and claiming it as their first choice because it could accommodate his medical needs—specifically the placement of a G-tube—the family's hopes quickly diminished. On his very first day at Avalon, he faced challenges due to differing expectations from staff regarding his level of independence.

As frustrations grew on both sides due to miscommunication about caregiving practices, tensions escalated when her husband became upset over being assisted with basic tasks such as going to the bathroom. Faced with what they described as inappropriate handling (the caregiver attempting to hold his hand), he yelled out in distress—a response understandable given his recent transition from another assisted living facility where he had experienced greater autonomy. Despite understanding that loud outbursts would be disruptive in such settings, Avalon chose not to accommodate him any longer after only six hours in residence.

In light of this unexpected eviction from Avalon, concerns arose regarding financial implications and contractual obligations surrounding moving into the facility. The family learned that while they were willing to pay for the room during transitional periods (having tied it up for several days), they encountered significant resistance regarding refunds once evicted—a concern exacerbated by ambiguous terms related specifically to returns or adjustments following early departures from contracts. After reporting these issues—including whether Avalon was appropriately licensed for G-tube management—to relevant authorities like the Ombudsman, it emerged that critical questions persisted about accountability within Avalon’s operational framework.

The latter review's shocking conclusion was reinforced by fallout from discussions with hospice services purportedly involved; no assistance had been rendered despite claims made by Avalon's management team suggesting otherwise—only intensifying feelings of betrayal surrounding alleged financial mismanagement during this sensitive juncture in life. Families navigating placement decisions are advised thusly: engage fully with all facilities before signing contracts since unforeseen complications can arise even at seemingly reputable venues like Avalon.

In essence, while one family extolled Avalon's virtues as compassionate guardianship enriched through personalized interaction aimed towards making difficult circumstances bearable—or perhaps even uplifting—another detracted fundamentally from those views amidst struggles rooted deeply within miscommunication alongside contract discrepancies leading directly toward profound discontentment engendered via perceived negligence amongst administrative practices concerning individualized resident needs not met successfully upon admission into this setting.

This part of Fullerton, California offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies, hospitals, and physicians in close proximity, residents have easy access to healthcare services. There are also numerous dining options ranging from casual fast-food establishments to more upscale cafes for those looking to enjoy a meal out. The area is well-connected with public transportation options available for those without access to a car. Additionally, there are several parks and recreational facilities nearby for seniors to enjoy outdoor activities. Places of worship provide spiritual fulfillment, while theaters offer entertainment options for leisurely evenings. Overall, this part of Fullerton provides a convenient and diverse living environment for seniors.

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.1 miles)
• Walmart Pharmacy (3.5 miles)
• Rite Aid (3.7 miles)

Physicians

• St Jude Medical Center (1.6 miles)
• Kaiser Permanente, Euclid & Romneya (2.6 miles)
• St Jude's Heritage Medical Center (4.2 miles)
• Kaiser Permanente Medical Building 1 (6.7 miles)

Restaurants

• Olde Ship (1.8 miles)
• In-N-Out Burger (2.5 miles)
• Chick-Fil-A (2.6 miles)
• McDonald's (2.9 miles)
• Portillo's Hot Dogs (3.4 miles)
• Porto's Bakery & Cafe (3.4 miles)
• Chick-Fil-A (3.5 miles)

Transportation

• Metro La Mirada & Alondra Bus Stop (2.5 miles)
• Drr Toontown Station (5.4 miles)
• DLRR New Orleans Station (5.5 miles)
• Disneyland Monorail (5.5 miles)
• Drr Tomorrowland Station (5.6 miles)
• Disneyland Monorail - Downtown Disney District Station (5.6 miles)
• Hertz Rent A Car (6.3 miles)

Theaters

• AMC DINE-IN Fullerton 2 (2.6 miles)
• AMC Norwalk 2 (7 miles)
• Century Theatres (7.2 miles)

Hospitals

• Anaheim Regional Medical Center (2.9 miles)
• Ahmc Whittier Hospital Medical Center (5.3 miles)
• Department of State Hospitals (6.9 miles)

Parks

• La Bonita Park (3.5 miles)
• Craig Regional Park (4 miles)
• Willow Park (4.5 miles)
• Central Park / La Palma Recreation & Community Services (5.5 miles)
• Shadow Park Hoa (6.4 miles)
• Faylane Park (6.5 miles)
• Cerritos Regional County Park (6.6 miles)

Places of Worship

• Chinese Baptist Church (4.4 miles)

Cafes

• Anaheim Packing District (4.5 miles)
• Mother's Kitchen (4.6 miles)
• New Orleans Square (5.5 miles)
• Jolly Holiday Bakery Cafe (5.5 miles)
• Starbucks (5.7 miles)
• La Brea Bakery Express (5.7 miles)
• Hollywood Land (5.8 miles)