Heritage House Housing Project

Pros

• The client was very kind and generous.
• An employee helped him, very kind indeed.
• The staff was very nice on the phone explaining about the apartments and how to apply; very kind people.
• There are some good people there.
• An employee assisted a visitor and directed them inside the building with kindness.

Cons

• The building is dirty and unsafe, with mold and cockroaches.
• Management is described as incompetent, unhelpful, and allegedly stealing rent money.
• The complex has a high crime rate, including break-ins, threats, and shootings.
• Water leaks and floods are ongoing, causing damage, with mold persisting and repairs not made.
• Security is insufficient; emergency doors are broken and outsiders can enter.
• Front desk staff are rude and unprofessional, leading to poor customer service.
• Communication is poor; there is little to no contact information and residents feel uninformed.
• Tenants report unfair treatment, including lease violations related to children and threats from management.

Review

Hickory View Apartments comes across in these accounts as a place where residents feel unsafe, uncomfortable, and consistently overlooked. The pictures online apparently do not reflect the reality inside, with tenants stating that the building looks nothing like what's shown and that the overall environment is dirty, poorly maintained, and plagued by problems that never seem to get resolved. A strong current running through the complaints is that safety and basic livability are in doubt: high crime, forced entry, and a sense that unknown or unauthorized people can access the building. The mold, the rotting smells, and the failure of basic amenities - such as windows that won't open or let in air, making the space unbearably hot - paint a portrait of an environment that feels more like a trap than a home.

Several reviewers emphasize that security is a major concern. They describe frequent break-ins and the presence of unfamiliar people inside the building, with some residents noting that the doors and entryways are not reliably secured. One commenter details a nightmare scenario where emergency doors are broken, allowing anyone to walk in at any time, which compounds fears for residents - especially the elderly and those who feel they cannot rely on management to protect them. The narrative of danger isn't merely theoretical: there are references to shootings and even deaths within the building, and residents explain that police are summoned more often than they would expect in an area that's not particularly wealthy or protected. In this atmosphere, the sense of community is undermined by volatility, and the building feels more like a place of risk than a home where people can sleep easy.

Maintained conditions and infrastructure are described in similarly troubling terms. Floods have occurred repeatedly in some units, and mold - particularly the black mold associated with moisture problems - has risen to the point of being described as a constant threat. Appliances have been damaged by water leaks, rusting and failing to function properly. Tenants report roaches and pervasive filth, with some describing a general sense of neglect that makes everyday living uncomfortable and demoralizing. Ventilation is a chronic complaint, as windows allegedly do not open, trapping heat and smell inside. The combination of dampness, pests, structural neglect, and a chronic sense that maintenance work is slow or nonexistent creates a living environment that many residents find intolerable.

Management and financial practices emerge as another major pillar of discontent. Several reviewers allege financial irregularities and mismanagement, including claims that money paid in rent is not handled properly and that tenants are told they owe large sums even when they have paid on time. The possibility that funds are going somewhere other than to building upkeep or resident services is a persistent thread. Compounding these concerns is a lack of reliable contact information: one commenter notes the absence of a phone number to reach the management, which makes urgent problems feel even more unaddressed and frustrating. There are also troubling reports of threats or intimidation by management, including instances where families were involved, creating a climate of fear rather than trust. In short, the relationship between residents and the management structure is described as fraught, with a pervasive sense that residents are not respected or protected.

Interpersonal interactions within the building are described with a mix of frustration and occasional praise. A front-desk encounter is singled out in particularly sharp terms: a delivery driver recounts an exchange with a staff member described as rude, disrespectful, and dismissive toward a non-English speaker. The driver, who was simply trying to do a job, felt unsupported and disrespected, and he calls for better customer service and more courteous, professional staff in the front desk area. There are notes of partial relief too - one reviewer mentions that the staff was very helpful and kind when contacted by phone about applying for an apartment. This contrast highlights that, even in a place where many experiences are negative, there are moments of positive interaction; however, the prevailing sentiment across most accounts is that front-line staff dynamics contribute to the overall sense of neglect and hostility.

Despite the overwhelming negative sentiment, there are a few threads of resilience or "better times" within the stories. Some residents acknowledge that there are good people living there and that not every encounter is hostile. There are also mentions of tenants who have faced serious personal risk and pain - such as those who have been victims of crime or who have endured repeated safety scares - yet continue to describe the building's problems with a sense of urgency that anything less than significant improvements would be unacceptable. The recurring motif across these accounts is a call for real consequences: better security, reliable maintenance, transparent finances, and staff who treat residents with dignity and respect.

Taken together, the reviews present a stark, multi-faceted portrait of Hickory View Apartments as a place where serious safety, health, and governance concerns coexist with occasional positive interactions and the stubborn reality of residents trying to live their lives in the face of persistent neglect. The overarching tone is one of warning: a building that looks acceptable from the outside but is, in the lived experience of multiple tenants, dirty, dangerous, and badly mismanaged. For anyone considering moving in, the messages converge around a few clear cautions - mold and pests, recurring floods, blocked or unsafe entry points, a management team with a troubling track record on accountability and communication, and a front-line staff dynamic that can range from curt to discouraging. The picture is not one of a secure, well-kept residence, but of a community struggling under strain with insufficient support or protection.

This area of North Little Rock, Arkansas offers a wide range of amenities that are beneficial for seniors looking to live in a convenient and accessible location. With several reputable physician offices nearby, including Baptist Health and UAMS clinics, residents have easy access to medical care. There are also pharmacies such as Walgreens and Kroger Pharmacy within a short distance for medication needs. In terms of recreation, there are parks like Riverfront Park and Burns Park close by for outdoor activities. Additionally, there are cafes such as Mugs Cafe and restaurants like Crush Wine Bar available for dining options. The presence of hospitals like Arkansas Children's Hospital and Baptist Health Medical Center provide peace of mind in case of emergency medical needs. Overall, this part of North Little Rock provides a well-rounded environment that caters to the health and lifestyle needs of seniors.

Physicians

• Baptist Health (0.6 miles)
• North Little Rock Family Practice Clinic (0.6 miles)
• Baptist Health Family Clinic-Hillcrest (2.6 miles)
• Uams-Gastroenterology (2.8 miles)
• Schibuk Larry MD - UMass Memorial-Marlborough Hospital (2.8 miles)
• Uams Transplant Surgery (2.8 miles)
• UAMS Radiation Oncology Center (2.9 miles)

Places of Worship

• Park Hill Baptist Church (1.5 miles)

Cafes

• Mugs Cafe (1.6 miles)
• Mylo Coffee Co. (2.7 miles)
• Fidel & Co. (2.9 miles)
• The Root Cafe (3.1 miles)
• Starbucks (3.7 miles)

Restaurants

• Discovery Night Club (1.6 miles)
• Flyway Brewing (1.7 miles)
• Crush Wine Bar (1.7 miles)
• The Fold: Botanas & Bar (1.8 miles)
• Waffle House (1.9 miles)
• McDonald's (2 miles)
• Capital Bar and Grill (2.1 miles)

Pharmacies

• Walgreens (2.2 miles)
• Medicine Man Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• Walgreens (2.9 miles)
• Kroger Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Cornerstone Pharmacy Main (3.2 miles)

Parks

• Riverfront Park (2.2 miles)
• Allsopp Park (2.3 miles)
• Burns Park (2.8 miles)
• Little Rock Central High School Visitor Center Park (2.8 miles)

Hospitals

• Arkansas Children's Hospital (2.4 miles)
• Arkansas Childrens Hospital- NICU (2.5 miles)
• Arkansas Federation Of Families For Children's Mental Health (3.2 miles)
• Baptist Health Medical Center (3.5 miles)
• CHI St Vincent Infirmary (3.7 miles)
• Arkansas Surgical Hospital (4 miles)

Theaters

• Mccain Mall (3.4 miles)