Broadway Terrace Apartments | Photos and Reviews

Name: Broadway Terrace Apartments
Address: 12815 N 28th Dr, Phoenix, AZ, 85029
Telephone: (602) 993-0701
Rating: 4.2

Broadway Terrace Apartments in Phoenix, AZ

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12815 N 28th Dr, Phoenix, AZ 85029

To contact a resident: (602) 993-0701

For more information about senior living options: (866) 208-4318

4.2 from 52 reviews

5 stars

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3 stars

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1 stars

Overall Review of Broadway Terrace Apartments

common 15 reviews mention this

Staff support comes through

Residents frequently describe helpful, responsive on-site staff and maintenance.

Many residents and visitors say the people working on-site are friendly and easy to deal with, including praise for specific staff and general “great staff” comments. A few reviews also mention quick maintenance follow-through when something goes wrong. At the same time, there are complaints about not getting calls returned or feeling disrespected when reaching the property. Several reviewers also bring up management involvement through inspections and routine upkeep, which can feel intrusive to some residents.

common 5 reviews mention this

On-site amenities and upgrades stand out

Common areas and property upgrades are a frequent point of satisfaction in reviews.

Residents mention multiple on-site features that go beyond basic apartment living, including workout space, gathering areas, barbecue access, and a dog park. Others point to renovation and upgrades that make the grounds and apartments feel more modern and well maintained. Some also describe creative and social spaces like a library or crafting room and a community kitchen for residents. One review even references on-site facilities like a kitchen and dog run while describing a difficult experience, underscoring that the facilities are visible even when the overall situation is not.

common 3 reviews mention this

Rent support when eligible

Some residents highlight an income-based rent structure if you qualify.

Several reviews describe a setup where rent is tied to eligibility, with residents paying 30% while the property covers the larger share. One review also connects this to HUD, framing it as a benefit for qualifying seniors. These comments suggest that affordability support is a meaningful part of the housing experience for people who meet the criteria.

caveat 2 reviews mention this

Entry access and parking can frustrate

Locked entry and limited parking can make it hard to get information or visit.

Two reviews describe access barriers, including a locked-down feel when someone tries to enter or get information in person. One person reports that the door being locked made follow-up feel impossible, and another says parking is restricted to tenants and that the property is difficult to access from the outside. Together, these comments point to a practical friction for prospective residents and visitors.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Independent Living

Transportation

Phoenix Sky Harbor International (13 miles away)

Nearby Places of Interest

This part of Phoenix, Arizona, offers a convenient and accessible location with various amenities nearby. There are several pharmacies within a short distance, as well as a variety of restaurants and cafes for dining options. In terms of healthcare services, there are reputable physicians and hospitals in the vicinity, providing quality medical care. Those looking to practice their faith can find places of worship in the area. Additionally, there are parks for outdoor recreation and relaxation, along with a theater for entertainment. Overall, this neighborhood presents a well-rounded living environment suitable for seniors seeking convenience, healthcare access, and recreational opportunities.

Pharmacies

Walgreens (0.7 miles)
CVS Pharmacy (1.3 miles)
CVS Pharmacy (1.7 miles)
Walmart Pharmacy (2.7 miles)
Walgreens (3.3 miles)
Walgreens (3.6 miles)
CVS Pharmacy (3.6 miles)

Restaurants

In-N-Out Burger (1.4 miles)
Don Ruben's Mexican Restaurant (2 miles)
Valle Luna (2.7 miles)
McDonald's (2.8 miles)
Manuel's Mexican Food (3.1 miles)
Whataburger (3.1 miles)
Sonic Drive-In (3.3 miles)

Cafes

Starbucks (1.5 miles)
Starbucks (2.4 miles)
Starbucks (2.7 miles)
Starbucks (3.1 miles)
Panera Bread (3.9 miles)
Dutch Bros Coffee (4.4 miles)
Starbucks (4.6 miles)

Physicians

Northwest Clinic For Children (1.7 miles)
West Valley Ear Nose & Throat (2.5 miles)
Banner Thunderbird Surgery Center (3.5 miles)
The CORE Institute - North Phoenix (3.5 miles)
Arizona Center for Hematology and Oncology (3.7 miles)
AOC: Arizona Otolaryngology Consultants (3.7 miles)
ABC Children's Eye Specialists (3.8 miles)

Places of Worship

Pure Heart Christian Fellowship (2.1 miles)
Open Door Fellowship Church (3.3 miles)

Parks

Conocido Park (2.1 miles)
Moon Valley Park (2.8 miles)
Royal Palm Park (3.3 miles)
Phoenix Mountain Preserve (4.4 miles)
Granada Park (5 miles)
Foothills Park (5.1 miles)

Theaters

AMC Deer Valley 30 (4.4 miles)

Hospitals

Surgical Specialty Hospital Of Arizona (5 miles)
Abrazo Central Campus (5.5 miles)

Frequently Asked Questions

Where is Broadway Terrace Apartments?

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