The Waterford At Wisconsin Rapids Memory Care

2440 Baker Street, Wisconsin Rapids, WI 54494

For more information about senior living options: (844) 490-3973

4 from 34 reviews
5 stars
24
4 stars
1
3 stars
2
2 stars
0
1 stars
7

Assisted Living Board and Care Home Memory Care

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    Overall Review of The Waterford At Wisconsin Rapids Memory Care

    Pros

    • pro The Waterford's staff helps residents feel at home.
    • pro The community offers games, bingo, and a variety of activities to keep residents happy and healthy.
    • pro The Waterford has a wonderful staff.
    • pro The facility is clean, modern, and provides a high level of care, earning strong recommendations.
    • pro Residents' smiles indicate happiness at the Waterford.
    • pro A long-time resident thoroughly enjoyed his time there, thanks to caring staff and friendly residents.
    • pro Residents enjoy the garden where they can grow tomatoes.
    • pro The Halloween Trunk or Treat events are heartwarming to witness.
    • pro Caregivers treat residents gently and families with graciousness.
    • pro The Waterford is beautiful inside and out, with attentive, personable staff and a welcoming environment.
    • pro Nikki and other staff are gracious, understanding, and reassuring.
    • pro The care and employees receive high praise, and the Waterford is highly recommended.

    Cons

    • pro Residents reportedly go three weeks between showers.
    • pro There was poor follow-through with doctors' orders; orders were not initiated unless someone checked.
    • pro The facility is very understaffed.
    • pro The reviewer suggested the state conduct an undercover investigation.
    • pro Promises from the sales director are potentially misleading.
    • pro The mother did not receive proper care and felt mistreated, with administration failing to communicate.
    • pro Staff reportedly ignored the resident's needs, with multiple ambulance calls for no real reason and no communication from administration.
    • pro Residents were not asked to participate in activities as promised.

    Review

    The Waterford presents itself as a warm, home-like setting where the rhythm of daily life is shaped by engagement, care, and a sense of community. Across the experiences shared, residents are often described as smiling, active, and connected through a wide array of programs - games, bingo, and a steady stream of activities designed to keep them happy and healthy. Many reviewers repeatedly praise the staff as genuine, attentive, and caring, creating an environment that feels welcoming and personable. The overall impression from visitors and family members is that the staff's dedication is a central heartbeat of the community, and that their efforts are felt deeply by residents and their families alike.

    Visitors who tour The Waterford often notice the facility's cleanliness and upkeep, with remarks about updated, well-maintained spaces and a building that reflects a careful attention to detail. One reviewer remarked that the Waterford's appearance - from the cleanliness to the way the building is kept up - evidences a level of care that aligns with the attention residents receive daily. The sentiment of "home away from home" recurs, driven by the visible smiles of residents during events and gatherings captured in photos. In many accounts, the combination of a bright, well-kept environment and a lively activities calendar translates into a sense that residents are not merely cared for but genuinely engaged in meaningful, enjoyable moments.

    There are several vivid anecdotes that illustrate the warmth and personal connections teams at The Waterford cultivate. A visitor who had the chance to see the Waterford in action describes an atmosphere of happiness and engagement, influenced by caregivers who are attentive to the residents' needs and by activities that foster social interaction. A family member recounts the joy of a loved one who long enjoyed the facility's garden, where he could tend tomatoes and look out at them from his window - an emblem of the kind of small, meaningful pleasures that staff can help preserve. The Halloween Trunk-or-Treat event is highlighted as a memorable example of the lively, family-friendly energy that makes the halls feel welcoming to residents and visitors alike. In addition, individual staff members - such as Jasmine, noted as an extraordinary activities director, and Nikki, praised for grace and time - are singled out for contributing to a sense of safety, care, and personal warmth.

    Several stories focus on a deeper, more intimate level of care. A reviewer who spent time with a mother who had PSP (a condition involving dementia) emphasizes the dignity and respect shown from the moment of first meetings through the last days. The Magnolia Trails area within The Waterford is described as a setting where caregivers were consistently gentle, attentive, and supportive to the family. Beyond daily care, reviewers highlight the quality of the menu and the overall cleanliness of the facility, pointing to a culture in which staff - from kitchen workers to cleaners - took care to treat the family with respect and to support them during a difficult time. This narrative culminates in heartfelt gratitude for the staff's presence during the final hours, a reminder of how deeply caregivers can impact a family's experience through compassion and steadiness.

    But alongside the praise, there are pronounced concerns raised by other reviewers that warrant careful attention. Several accounts describe significant gaps in daily care, particularly around routine hygiene and medical follow-through. Reviewers report difficulties with weekly showers, delays in applying compression socks needed for circulation, and inconsistencies in carrying out doctor's orders, with orders sometimes not initiated until a family member intervenes. There are mentions of persistent issues with staff responsiveness - times when staff were available but did not adequately address urgent needs, and the sense that follow-through could be sporadic. In one case, a family notes that their loved one faced multiple, unwarranted ambulance calls during a period of dementia progression, coupled with concerns about whether administration communicated effectively with the family. Another reviewer points to a lack of cameras in common areas, which contributed to a perception of accountability gaps.

    Prominent criticisms center on perceived understaffing and what some describe as broken promises. Reviewers describe The Waterford as often short-staffed, with specific concern about a sales director's assurances that care would be routinely checked - assurances that, in their view, did not come to fruition. The cautionary note to prospective families is clear: while the facility can be a place of beauty, warmth, and genuine care in many moments, there are troubling incidents that raise questions about consistency, transparency, and governance. A particularly stark account describes a dementia-related decline followed by what was perceived as neglected attention and poor communication from administration, culminating in a very difficult family experience.

    Taken together, the collection of reviews paints a complex portrait of The Waterford. The facility shines in areas of environment, social engagement, and compassionate, individualized care, with many residents and families expressing gratitude for caring staff, meaningful activities, and moments of dignity. At the same time, multiple reviews raise serious concerns about staffing levels, consistency in following medical orders, timely hygiene and daily care, and the overall responsiveness of administration. The Waterford emerges as a place of real warmth and community for many, while also being a setting where some families have encountered distressing gaps that significantly affected their experience.

    For families considering The Waterford, the takeaway is nuanced. The community can offer a comforting, home-like atmosphere with vibrant programming, beautiful facilities, and staff who are deeply committed to residents' well-being. However, prospective residents and their families should engage in thorough, proactive discussions with administration about staffing ratios, care plans, and how medical orders are implemented. It is wise to request transparent information about oversight, housekeeping-to-care staff ratios, and the facility's approach to dementia care, to observe daily routines, and to speak with current residents and families about their recent experiences. In short, The Waterford holds promise of warmth, dignity, and community, tempered by real concerns that require careful consideration and ongoing oversight.

    Features

    Housing

    • 18 resident community capacity 18 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Waterford At Wisconsin Rapids Memory Care in Wisconsin Rapids, WI is a premier assisted living community that specializes in memory care. Our dedicated staff provides personalized assistance for residents with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure the well-being of our residents.

    At The Waterford, we understand the unique needs of individuals with dementia and cognitive impairments. Our specialized memory care programming focuses on promoting mental wellness and maintaining cognitive capabilities. Through engaging activities and therapeutic programs, we strive to enhance the quality of life for our residents.

    Our community boasts a range of amenities to create a comfortable and inviting environment for our residents. The dining room offers nutritious meals prepared according to special dietary restrictions. Residents can enjoy their meals in a cozy setting. Additionally, our fully furnished accommodations provide a homelike atmosphere where residents can feel at ease.

    Outside, there is ample outdoor space for residents to relax and enjoy nature in our beautiful garden. Our housekeeping services ensure that communal areas and individual living spaces are kept clean and tidy.

    We understand that moving into a new living arrangement can be overwhelming, which is why we offer move-in coordination services to assist families throughout the transition process. Furthermore, our transportation arrangements make it convenient for residents to attend medical appointments.

    Located in Wisconsin Rapids, our community enjoys proximity to various amenities in the area. There are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters nearby so that residents can easily access entertainment options and errands outside the community.

    At The Waterford At Wisconsin Rapids Memory Care, we prioritize providing exceptional care tailored to each resident's needs while fostering a warm and supportive community environment.

    Nearby Places of Interest

    Physicians

    • Wisconsin River Orthopaedics (0.3 miles)
    • Surgery Center of Wisconsin Rapids (0.3 miles)
    • Aspirus Endocrinology Clinic (0.4 miles)
    • Marshfield Clinic Wisconsin Rapids Center (0.4 miles)
    • Wausau Speciality Clinics (1.7 miles)
    • Dermatology Associates of Wisconsin, S.C. (1.7 miles)
    • Riverview Family Clinic (1.8 miles)

    Restaurants

    • Kathy's Drive Inn (0.5 miles)
    • King Cone (0.5 miles)
    • Track Wrestling (1.2 miles)
    • Grace's Family Restaurant (1.3 miles)
    • Four Stools Short (1.3 miles)
    • La Taqueria (1.3 miles)
    • Qdoba Mexican Eats (1.4 miles)

    Parks

    • Robinson Park (0.5 miles)
    • Witter Field (1.3 miles)
    • South Wood County Humane Society (1.3 miles)
    • Mead Field (2.3 miles)
    • The Zoo Playground (2.7 miles)
    • Edwards Alexander Memorial Park (4.8 miles)
    • Worzella Pines Park (12.5 miles)

    Places of Worship

    • Marian Center For Peace (1.1 miles)
    • St John The Evangelist-Episcopal (1.3 miles)
    • United Methodist Church (1.4 miles)
    • First English Lutheran Church (1.4 miles)
    • St Luke's Lutheran Church (1.4 miles)
    • Ss Peter & Paul Rectory (2.1 miles)
    • Church of Christ (2.9 miles)

    Pharmacies

    • Home Town Pharmacy (1.3 miles)
    • Copps (1.4 miles)
    • CVS Pharmacy (1.7 miles)
    • Daly Drug (2.1 miles)
    • Walgreens (2.1 miles)
    • Majors Health Mart (7 miles)

    Theaters

    • Rogers Cinemas (1.4 miles)

    Cafes

    • Starbucks (1.5 miles)
    • From the Ground Up Coffee House (1.6 miles)
    • Out of the Box Coffee House (2.5 miles)
    • Chat-R-Box Cafe (4.3 miles)

    Transportation

    • U-Save Car & Truck Rental (1.6 miles)
    • River City Cab (1.8 miles)
    • Budget Truck Rental (1.9 miles)
    • River City Cab (3.1 miles)
    • Anderson Taxidermy (3.8 miles)
    • U-Haul Neighborhood Dealer (4.7 miles)
    • U-Haul Neighborhood Dealer (7.6 miles)

    Hospitals

    • Riverview Hospital Association (1.8 miles)
    • Theyedoctor.Com (2.1 miles)

    Frequently Asked Questions

    Where is The Waterford At Wisconsin Rapids Memory Care?
    Does The Waterford At Wisconsin Rapids Memory Care provide care for residents with dementia or Alzheimer's disease?

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    Related Resources

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      Dementia, including Alzheimer’s disease, is often mischaracterized in terms of lethality as it leads to complications that can be fatal rather than being a direct cause of death; it causes a progressive decline in cognitive and physical health, making patients vulnerable to infections and other health crises. Effective management of nutrition, hydration, and communication is crucial in patient care, with palliative care becoming vital in advanced stages to enhance comfort and quality of life while caregivers play a key role amidst the challenges posed by the disease.

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