The Waterford At Wisconsin Rapids

Pros

• Residents are happy and feel supported by the friendly, understanding, and kind staff at The Waterford.
• The facility is consistently clean, creating a welcoming environment for both residents and visitors.
• Many families express satisfaction with the responsive care their loved ones receive, highlighting improvements in physical health and well-being.
• The activities offered at The Waterford are engaging and beneficial for memory care residents, fostering social interaction.
• Residents appreciate the spaciousness of their apartments and enjoy features like private bathrooms and kitchenettes.
• Family members commend the knowledgeable staff and informative tours provided when considering the facility for their loved ones.
• Overall experiences in the community have been positive, with many expressing confidence in recommending it to others seeking care options.
• Residents value having opportunities for gardening and enjoying both indoor and outdoor walking areas.

Cons

• The resident can go 3-4 weeks without a shower, and there are always excuses for the delays.
• Compression socks are often not applied as per doctor's orders, leading to swelling and discomfort.
• Lack of hygiene has caused fungal infections that go untreated until reported by the resident.
• There is consistent under-staffing and under-payment of staff, resulting in the loss of good employees over the years.
• A family member discovered that medication was not being administered regularly to their loved one during their stay at Waterford.
• Residents were allowed to sleep all day and skip meals, raising concerns about care quality.
• Assistance with incontinence care needs more consistency despite some improvements being worked on.
• The food quality has been described as terrible and unacceptable by some residents or their families.
• The process for moving in was confusing for some families, causing initial concerns about adjustment to the new environment.

Review

The Waterford of Wisconsin Rapids has garnered a mixed bag of reviews, reflecting varying experiences among residents and families. At the heart of the feedback is an appreciation for the amiable and supportive staff members, who have been described as friendly, understanding, and kind. Many residents express gratitude for their care, noting that they feel welcomed and valued within the facility's community. The general ambiance is highlighted as clean and calm, which many find comforting—especially important for seniors seeking a place to call home.

While there are glowing accounts of individual experiences with staff interactions and care quality, several reviewers voiced concerns about inconsistencies in hygiene practices and medical attention. For instance, one review pointed out that showers were sometimes delayed significantly beyond the promised once-a-week schedule, leading to hygiene-related issues such as fungal infections. Additionally, another resident noted that essential tasks like applying compression socks ordered by a physician were frequently overlooked, causing swelling in their legs. Despite these specific complaints being reported multiple times to management, some families feel that improvements are slow or lacking altogether.

Conversely, other reviewers report positive transformations in their loved ones' lives after moving them to The Waterford. One patient remarked on significant gains in physical strength and mobility following rehabilitation services offered at the facility. Families noted better engagement with activities designed for memory care residents compared to other facilities they had researched or visited. Such improvements underscore how critical an appropriate environment can be for senior residents—one where they not only receive necessary medical attention but also enjoy a fulfilling daily routine filled with engaging activities.

Residents enjoy various offerings at The Waterford—many highlighting the beauty of private apartments equipped with amenities like kitchenettes and clean bathrooms. With numerous activities available tailored specifically to interests in memory care or physical activity (like gardening), residents often feel more stimulated than they did prior to moving into the facility. Reviews indicate satisfaction related to communal aspects such as dining experiences and social opportunities, demonstrating that social interaction plays a vital role in overall happiness within this community.

However, there's recognition among families that certain areas require improvement across service delivery levels. Factors such as staffing shortages due to compensation concerns were mentioned; many healthcare workers are believed to be underpaid compared to what could be earned in less demanding jobs elsewhere. This has led some families worried about potential turnover affecting care consistency over time—reiterating how crucial it is for stable staffing environments when dealing with vulnerable populations like seniors.

Ultimately, prospective family members are encouraged to explore The Waterford at Wisconsin Rapids further before deciding if it’s suitable for their loved ones’ needs. While opinions differ based on personal experiences shared by current residents and their families regarding care quality and cost-value assessments—all agree on one thing: having compassionate staff who genuinely connect with residents creates a comforting atmosphere amidst life-changing decisions surrounding senior living options.

This part of Wisconsin Rapids, Wisconsin, offers a variety of amenities and services that cater to the needs of seniors. With several healthcare facilities in close proximity, including orthopaedics, endocrinology clinics, and hospitals, residents have easy access to medical care. Additionally, there are numerous pharmacies nearby for convenient medication management. The area also boasts a selection of dining options ranging from drive-ins to Mexican eateries to cater to different tastes. For leisure and recreation, there are parks located within short distances, providing opportunities for outdoor activities and relaxation. Transportation services such as car rentals and cab companies make getting around the area convenient for seniors. Overall, this part of Wisconsin Rapids offers a well-rounded community with essential services and amenities for comfortable senior living.

Physicians

• Wisconsin River Orthopaedics (0.3 miles)
• Surgery Center of Wisconsin Rapids (0.3 miles)
• Aspirus Endocrinology Clinic (0.3 miles)
• Marshfield Clinic Wisconsin Rapids Center (0.4 miles)
• Wausau Speciality Clinics (1.7 miles)
• Dermatology Associates of Wisconsin, S.C. (1.7 miles)
• Riverview Family Clinic (1.8 miles)

Restaurants

• Kathy's Drive Inn (0.5 miles)
• King Cone (0.5 miles)
• Track Wrestling (1.2 miles)
• Grace's Family Restaurant (1.3 miles)
• Four Stools Short (1.3 miles)
• La Taqueria (1.3 miles)
• Qdoba Mexican Eats (1.4 miles)

Parks

• Robinson Park (0.5 miles)
• Witter Field (1.3 miles)
• South Wood County Humane Society (1.3 miles)
• Mead Field (2.3 miles)
• The Zoo Playground (2.7 miles)
• Edwards Alexander Memorial Park (4.8 miles)
• Worzella Pines Park (12.5 miles)

Places of Worship

• Marian Center For Peace (1.1 miles)
• St John The Evangelist-Episcopal (1.3 miles)
• United Methodist Church (1.4 miles)
• First English Lutheran Church (1.4 miles)
• St Luke's Lutheran Church (1.4 miles)
• Ss Peter & Paul Rectory (2 miles)
• Church of Christ (2.9 miles)

Pharmacies

• Home Town Pharmacy (1.3 miles)
• Copps (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Daly Drug (2.1 miles)
• Walgreens (2.1 miles)
• Majors Health Mart (7 miles)

Theaters

• Rogers Cinemas (1.4 miles)

Cafes

• Starbucks (1.5 miles)
• From the Ground Up Coffee House (1.6 miles)
• Out of the Box Coffee House (2.5 miles)
• Chat-R-Box Cafe (4.3 miles)

Transportation

• U-Save Car & Truck Rental (1.6 miles)
• River City Cab (1.8 miles)
• Budget Truck Rental (1.9 miles)
• River City Cab (3.1 miles)
• Anderson Taxidermy (3.8 miles)
• U-Haul Neighborhood Dealer (4.7 miles)
• U-Haul Neighborhood Dealer (7.6 miles)

Hospitals

• Riverview Hospital Association (1.8 miles)
• Theyedoctor.Com (2.1 miles)