28th Street in Wausau, WI

232573 Pebblestone Road, Wausau, WI 54403

For more information about senior living options: (844) 490-3973

2.1 from 100 reviews
5 stars
18
4 stars
7
3 stars
5
2 stars
8
1 stars
62

Assisted Living

Overall Review of 28th Street

Pros

  • pro They are among the best landlords a tenant could have.
  • pro They charge fairly for rentals.
  • pro Maintenance issues are always addressed promptly.
  • pro They offer an online portal for maintenance requests, leases, and rent payments.
  • pro The staff is friendly and helpful.
  • pro Dennis is a rockstar.
  • pro Kristina is always sweet and helpful, and explains things clearly.
  • pro They finished renovating ahead of schedule and the units looked nicer than expected.

Cons

  • pro They're described as slumlords who take their sweet time fixing water issues and tolerate roaches in all buildings.
  • pro They spray for cockroaches with only a day's notice and then ignore phones, texts, and warnings.
  • pro Their management is awful and rude, showing no regard for tenants and seeming not to care.
  • pro The hallways are disgusting, smell like filth, and are rarely cleaned with trash everywhere.
  • pro There's black mold in basements, with only one washer and dryer for 32 units.
  • pro Electrical outlets go months without repair, move-in units are filthy, and heating is unreliable.
  • pro They invade tenants' privacy by entering without notice and sometimes threaten eviction for late payments.
  • pro Rent increases are used to punish complaints about dirt and infestations.
  • pro Basic safety is neglected: doors, locks, and other protections are often broken or missing.
  • pro They've been accused of intimidation and unlawful practices, including involving police and evictions without proper notice.

Review

This community is best suited for renters who need ultra-low housing costs and can tolerate a high degree of maintenance volatility, inconsistent communication, and environmental concerns. The recurring pattern in these reviews shows several properties tied to the same management family delivering minimal responsiveness at best, with frequent reports of pests, mold, and aging infrastructure. For someone whose primary aim is simply a place to sleep and a small, modest unit without expectation of predictable repairs or pristine condition, this can be a workable choice - if the risk is accepted and a diligent, documentation-driven approach to repairs is practiced from move?in onward.

Those who should consider alternatives are households that cannot absorb chronic maintenance delays, serious cleanliness issues, or unsafe living conditions. Families with children, seniors, or anyone with health sensitivities will likely find the combination of roaches, mold, heating problems, water leaks, and unreliable safety features untenable. If dependable heat in winter, clean common areas, well-maintained elevators or doors, and timely, respectful communication are non-negotiables, exploring other options with verifiable maintenance histories and clearer landlord accountability is strongly advised. In short, this is not ideal for long?term family living or anyone who relies on the premise to be consistently safe and sanitary.

The main pros that emerge - when they appear - center on occasional responsiveness and limited, budget-friendly housing options. A handful of reviews highlight online maintenance portals and staff who handle requests promptly when engage constructively. A few tenants mention renovations or upgrades at specific properties and appreciate having a straightforward way to pay rent and submit service requests. For occupants who can navigate a chaotic system and insist on written records, these elements can mitigate some friction and keep living costs down. However, the positives are irregular, selective, and easily eclipsed by the most serious downsides found repeatedly in the feedback.

The gravity of the cons cannot be overstated. Reports across the board describe pervasive maintenance neglect: nonfunctional heat, ongoing water issues, persistent mold or odors, and infestations that recur despite "spray" cycles. Hallways and units frequently fail cleanliness expectations, with roaches and other pests cited as recurring problems. Communication is a persistent sore point - when problems are raised, responses are slow or non-existent; when work orders finally occur, the timing is unpredictable and often insufficient. Safety concerns surface in several stories of broken doors, weak security, and unauthorized entries, all amplified by complaints about erratic snow removal, noisy renovations, and inconsistent adherence to lease terms or notices.

From a practical decision standpoint, these dynamics mean significant guardrails should be in place before committing. Prospective residents should demand a comprehensive move-in checklist with dated photos, a clear, written remediation plan for each known issue, and a guaranteed response time for emergency repairs. Request documented confirmation of pest control schedules, water and heating remedies, and a visible, reliable process for deposits and move-out charges. Verify which properties are currently under which ownership or management entity, and insist on obtaining current maintenance contact pathways, with specific times for arrival windows. Check lease language for tenant-rights, entry notice, and dispute resolution to avoid surprises if tensions rise.

The verdict is clear: this community, at its current documented performance, is largely inappropriate for households seeking stability, cleanliness, and reliable service. The aggregate experience - evidenced by a heavy weight of one- and two-star reports and a long tail of urgent maintenance and safety complaints - outweighs the intermittent positives. If cost containment is non-negotiable and the plan includes aggressive self-advocacy, careful documentation, and willingness to tolerate repeated inconveniences, one could potentially endure this setting. Otherwise, families and individuals needing predictable, well-maintained housing should prioritize alternatives with demonstrable, consistent performance, clearer communication, and a track record of honoring commitments to resident welfare.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Central Wisconsin (14 miles away) Central Wisconsin (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to 28th Street Assisted Living, located in the charming city of Wausau, WI. Our community offers a range of amenities and care services to ensure that our residents feel comfortable and supported in their daily lives.

Our spacious dining room is the perfect place for residents to enjoy delicious meals prepared by our experienced culinary team. We accommodate special dietary restrictions to ensure everyone's unique needs are met.

Each apartment at 28th Street Assisted Living is fully furnished, providing a cozy and welcoming atmosphere. Our beautiful garden and outdoor spaces offer opportunities for residents to relax and enjoy nature.

Our dedicated housekeeping staff ensures that each apartment is kept tidy and clean, allowing residents to focus on enjoying their time with us. Wi-Fi/high-speed internet access is available throughout the community, keeping residents connected with loved ones near and far.

At 28th Street Assisted Living, we take pride in offering comprehensive care services tailored to each resident's individual needs. Our experienced staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure continuity of care.

For those with specific dietary requirements or restrictions, our team is well-equipped to provide specialized meal preparation and service. Medication management services are also available, ensuring that residents receive their medications safely and on time.

Transportation arrangements for medical appointments are made easy at our community, providing peace of mind for both residents and their families. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.

Convenience is key at 28th Street Assisted Living as we are surrounded by various amenities nearby. There are four cafes where residents can enjoy a cup of coffee or socialize with friends. Seven parks provide opportunities for outdoor recreation or leisurely strolls in nature. With ten pharmacies and forty physicians nearby, accessing essential healthcare services is quick and convenient. Residents can also explore a variety of restaurant options for dining out.

For spiritual and religious needs, there are ten places of worship nearby where residents can practice their faith. In case of any medical emergencies, there are four hospitals in close proximity to our community.

Join us at 28th Street Assisted Living and experience a warm and caring environment where all your needs are met with compassion and professionalism.

Nearby Places of Interest

Restaurants

  • Nancy's Jamar's (1 miles)
  • Urban Street Bistro (2 miles)
  • Glass Hat (2 miles)
  • Lil' Ole Winemaker Shoppe (2.1 miles)
  • Red Eye Brewing Company (2.1 miles)
  • WOW Family Entertainment Center (2.1 miles)
  • Culver's (2.2 miles)

Places of Worship

  • Remnant Student Ministries (1.1 miles)
  • St Michael Catholic Church (1.7 miles)
  • Nulifesong Outreach (2.2 miles)
  • Institute of Christ the King (2.3 miles)
  • Jehovah's Witnesses (2.5 miles)
  • Wausau Bible Church (2.7 miles)
  • Grace & Truth Chapel (3.1 miles)

Parks

  • Riverview hilltop park (1.2 miles)
  • Scholfield Park (2 miles)
  • Riverlife Playground (2.1 miles)
  • Merrill Ave Triangle (2.5 miles)
  • Isle of Ferns Park (2.6 miles)
  • Riveredge Parkway (2.6 miles)
  • Marathon Park (3.2 miles)

Hospitals

  • Safe Kids Wausau Area (1.8 miles)
  • North Central Health Care (3.8 miles)
  • Aspirus Behavioral Medicine Clinic (4.1 miles)
  • Westhill Professional Building (4.1 miles)

Cafes

  • Biggby Coffee (1.9 miles)
  • Whitewater Music Hall (2.4 miles)
  • Starbucks (3.4 miles)
  • Panera Bread (3.5 miles)

Pharmacies

  • Young's Pharmacy (1.9 miles)
  • Young's Drug Store (1.9 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.4 miles)
  • Young's Drug Store (3.2 miles)
  • Southside Pharmacy (3.2 miles)
  • Trig's Floral & Home (3.4 miles)

Physicians

  • Bridge Community Health Clinic (2 miles)
  • Bridge Clinic (2 miles)
  • Aicher David J DDS - Aicher David J, DDS - Advanced Dental Professionals (2.1 miles)
  • Dr. Kirk DeYoung (2.4 miles)
  • Healthfirst (2.4 miles)
  • American Telepsychiatry (2.5 miles)
  • Dermatology Associates of Wisconsin (2.7 miles)

Transportation

  • D bus (2.1 miles)

Frequently Asked Questions

Where is 28th Street?

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