28th Street in Wausau, WI

28th Street is an assisted living community in Wausau, WI.

Information last verified:

232573 Pebblestone Road, Wausau, WI 54403

For more information about senior living options: (866) 208-4318

2.1 from 106 reviews
5 stars
19
4 stars
8
3 stars
5
2 stars
9
1 stars
65

Overall Review of 28th Street

caveat 25 reviews mention this

Upkeep and repairs draw complaints

Residents describe frequent maintenance and upkeep problems that take too long to resolve.

Many residents complain about conditions not being fixed, including cleanliness issues and damage that they say remained after they moved in. Several also describe delays or missed follow-ups after reporting problems like heating, electrical, plumbing, and pest issues. While the community offers housekeeping and move-in coordination, the reviews focus on gaps between what residents expected and what was addressed.

caveat 7 reviews mention this

Communication gaps affect experiences

Residents describe difficulty getting timely answers or updates from management.

A recurring theme in the reviews is poor responsiveness: calls not returned, voicemail/office access issues, and follow-ups that never happen. Some residents also mention scheduling problems, like showings where no one arrived or confusion around where a building is located. The result, as described in the reviews, is uncertainty and frustration when residents or applicants need help.

caveat 6 reviews mention this

Cost and fees come up often

Several residents question the fairness of costs, fees, and charges.

Some reviews criticize pricing and charges, including application fees and additional security deposit requests. Others describe disputes around deposits and move-out charges, with residents saying they were not treated fairly. Even with pricing structure not detailed here, the reviews repeatedly frame cost as a source of stress rather than value.

common 4 reviews mention this

Some residents report solid help

A smaller group of reviews describes staff as helpful and willing to work with residents.

A minority of reviews are more positive, describing quick fixes for smaller issues and staff members who treat residents respectfully. A few also mention being able to resolve maintenance requests through an online portal and receiving support when payments were slightly late. These accounts stand out against many other reviews focused on long delays and unresolved problems.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Central Wisconsin (14 miles away) Central Wisconsin (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Nancy's Jamar's (1 miles)
  • Urban Street Bistro (2 miles)
  • Glass Hat (2 miles)
  • Lil' Ole Winemaker Shoppe (2.1 miles)
  • Red Eye Brewing Company (2.1 miles)
  • WOW Family Entertainment Center (2.1 miles)
  • Culver's (2.2 miles)

Places of Worship

  • Remnant Student Ministries (1.1 miles)
  • St Michael Catholic Church (1.7 miles)
  • Nulifesong Outreach (2.2 miles)
  • Institute of Christ the King (2.3 miles)
  • Jehovah's Witnesses (2.5 miles)
  • Wausau Bible Church (2.7 miles)
  • Grace & Truth Chapel (3.1 miles)

Parks

  • Riverview hilltop park (1.2 miles)
  • Scholfield Park (2 miles)
  • Riverlife Playground (2.1 miles)
  • Merrill Ave Triangle (2.5 miles)
  • Isle of Ferns Park (2.6 miles)
  • Riveredge Parkway (2.6 miles)
  • Marathon Park (3.2 miles)

Hospitals

  • Safe Kids Wausau Area (1.8 miles)
  • North Central Health Care (3.8 miles)
  • Aspirus Behavioral Medicine Clinic (4.1 miles)
  • Westhill Professional Building (4.1 miles)

Cafes

  • Biggby Coffee (1.9 miles)
  • Whitewater Music Hall (2.4 miles)
  • Starbucks (3.4 miles)
  • Panera Bread (3.5 miles)

Pharmacies

  • Young's Pharmacy (1.9 miles)
  • Young's Drug Store (1.9 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.4 miles)
  • Young's Drug Store (3.2 miles)
  • Southside Pharmacy (3.2 miles)
  • Trig's Floral & Home (3.4 miles)

Physicians

  • Bridge Community Health Clinic (2 miles)
  • Bridge Clinic (2 miles)
  • Aicher David J DDS - Aicher David J, DDS - Advanced Dental Professionals (2.1 miles)
  • Dr. Kirk DeYoung (2.4 miles)
  • Healthfirst (2.4 miles)
  • American Telepsychiatry (2.5 miles)
  • Dermatology Associates of Wisconsin (2.7 miles)

Transportation

  • D bus (2.1 miles)

Frequently Asked Questions

Where is 28th Street?

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