Information last verified:
232573 Pebblestone Road, Wausau, WI 54403
For more information about senior living options: (844) 490-3973
A reviewer describes Kolbe Investments as one of the best landlords they have ever had the pleasure to work with, noting timely maintenance. Dennis is praised as a rockstar for promptly addressing maintenance requests. Kristina is highlighted as consistently sweet, helpful, and clear in explanations. The company earns praise for its online portal for maintenance requests, lease agreements, and rent payments, with friendly, helpful staff. Some reviewers mention renovations being completed ahead of schedule and the units being nicer than expected. Kolbe Investments is credited by a reviewer with helping them find a place and being willing to work with them.
Kolbe Investments schedules showings and no one shows up, leaving prospective tenants waiting. They are described as extremely unprofessional and disrespectful of people’s time. They fail to communicate updates or return calls when issues arise. Their management is rude, with loud hammering and drilling at 7 AM and no regard for residents. The hallways are dirty and malodorous, with trash, pests, and neglect. They are labeled slumlords for slow repairs, roaches, mold, and insufficient laundry facilities for many units. Electrical issues are left unfixed for months, and units arrive dirty with preexisting damage and cigarette odor. They allegedly enter apartments without notice and fail to respond to tenant concerns, violating privacy. Rent increases are described as punitive for tenants who complain about dirt and infestations.28th Street in Wausau is not a fit for seniors who expect dependable maintenance, predictable safety, and a calm living environment. The pattern in the reviews shows a building where repairs arrive late or not at all, pests and mold are recurring problems, and the management team frequently fails to communicate or follow through. For families weighing assisted living options, this complex is best reserved for tenants who are exceptionally self-reliant, ready to document every issue, and willing to endure ongoing upkeep challenges in exchange for a lower rent. It is not a setting that delivers the steady, safety-conscious experience that elders and their families rightly prioritize.
Those evaluating alternatives should focus on communities designed to support aging in place with real on-site staff, structured services, and clear accountability. In practical terms, that means seeking licensed senior living options, whether independent living with maintenance and housekeeping, or assisted living with meals, daily assistance, and emergency response capabilities. Look for facilities with transparent maintenance logs, pest-control history, and a culture of timely communication. A higher price point in return for reliable repairs, predictable safety, and clean, well-kept common areas is often worth the premium when health and daily comfort are at stake.
From the resident feedback, a few minor positives do appear, but they do not meaningfully offset the core drawbacks. A handful of tenants note an online portal for maintenance and rent, and a few staff members are praised for helpfulness or responsiveness in isolated incidents. Yet these isolated positives sit far behind the overwhelming tide of complaints about roaches and mold, inconsistent heating and electrical issues, and a management style that can feel abrasive or disengaged. The reality is that the limited, sporadic positives cannot compensate for the frequency and severity of the problems described by multiple long-term tenants and recent transferees.
Maintenance and management emerge as the most consistently troubling threads. Reports range from showings missed and scheduled visits not kept, to contractors hammering at 7 a.m. and a lack of proactive repairs. Several reviews allege privacy violations or unlawful entries, with tenants feeling blindsided rather than respected. A recurring theme is that the management team is difficult to reach, slow to respond, or focused on financial matters over preserving a safe, livable home. The property also carries a few formal red flags, including an impression of BBB involvement and patterns of disputes over deposits, fees, and move-out charges. Taken together, these patterns undermine daily life far more than any potential price advantage could justify.
Financial realities compound the concern. Several tenants report double security deposits, questionable application charges, and rent adjustments that feel punitive or untransparent. The experiences of exhausting personal time gathering documentation to fight incorrect charges or deposit withholdings are not rare. In at least one instance, rent increases appeared substantial after a renewal, and a few tenants describe eviction threats or aggressive collection tactics, tactics that erode trust and stability, especially for seniors who rely on predictable finances. Even where some tenants manage to secure timely refunds or quick fixes, those wins feel uneven against a backdrop of ongoing maintenance gaps and disputed bills.
For families considering senior living, the bottom line is clear: 28th Street does not consistently deliver the safety, cleanliness, and responsive care that elder residents require. Alternatives with stronger, more transparent management and on-site services should be pursued first. Tour every candidate with a critical eye toward cleanliness of hallways, functioning heat and lights, evidence of pest control, and the presence of a dedicated, reachable property manager. Ask to see the maintenance response times, pest-control logs, and a recent list of open work orders. Check tenant testimonials beyond the marketing pages, and verify how deposits and move-out charges are handled with a current resident or two. In short, seek out a community where repairs are predictable, communication is clear, and the level of assistance aligns with the elder care needs being addressed, not just the monthly rent.
If prioritizing comfort and safety, the recommended course is to move toward established assisted living communities or well-rated independent living options in the area that demonstrate consistent maintenance, respectful management, and clear service offerings. Preserve due diligence: request trial visits, review service contracts in detail, and confirm emergency procedures, staff availability, and meal and housekeeping options. The decision should hinge on the certainty of daily livability and the assurance of ongoing, proactive care, qualities that this particular complex struggles to reliably provide. For families navigating aging arrangements, it is prudent to table this option in favor of environments with proven, sustained reliability and a track record of putting residents’ welfare first.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Central Wisconsin (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to 28th Street Assisted Living, located in the charming city of Wausau, WI. Our community offers a range of amenities and care services to ensure that our residents feel comfortable and supported in their daily lives.
Our spacious dining room is the perfect place for residents to enjoy delicious meals prepared by our experienced culinary team. We accommodate special dietary restrictions to ensure everyone's unique needs are met.
Each apartment at 28th Street Assisted Living is fully furnished, providing a cozy and welcoming atmosphere. Our beautiful garden and outdoor spaces offer opportunities for residents to relax and enjoy nature.
Our dedicated housekeeping staff ensures that each apartment is kept tidy and clean, allowing residents to focus on enjoying their time with us. Wi-Fi/high-speed internet access is available throughout the community, keeping residents connected with loved ones near and far.
At 28th Street Assisted Living, we take pride in offering comprehensive care services tailored to each resident's individual needs. Our experienced staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure continuity of care.
For those with specific dietary requirements or restrictions, our team is well-equipped to provide specialized meal preparation and service. Medication management services are also available, ensuring that residents receive their medications safely and on time.
Transportation arrangements for medical appointments are made easy at our community, providing peace of mind for both residents and their families. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.
Convenience is key at 28th Street Assisted Living as we are surrounded by various amenities nearby. There are four cafes where residents can enjoy a cup of coffee or socialize with friends. Seven parks provide opportunities for outdoor recreation or leisurely strolls in nature. With ten pharmacies and forty physicians nearby, accessing essential healthcare services is quick and convenient. Residents can also explore a variety of restaurant options for dining out.
For spiritual and religious needs, there are ten places of worship nearby where residents can practice their faith. In case of any medical emergencies, there are four hospitals in close proximity to our community.
Join us at 28th Street Assisted Living and experience a warm and caring environment where all your needs are met with compassion and professionalism.
28th Street is located at 232573 Pebblestone Road, Wausau, WI 54403 in Marathon County, Wisconsin
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