232573 Pebblestone Road, Wausau, WI 54403
For more information about senior living options: (844) 490-3973
Kolbe Investments is praised for friendly and helpful staff. Maintenance issues are resolved in a timely fashion. The online portal for maintenance requests, leases, and rent payments is appreciated. Dennis is described as a rockstar by a reviewer. Kristina is described as sweet and helpful. Renovations were completed ahead of schedule and were nicer than expected. A reviewer called the landlord one of the best they have ever worked with.
The management gave residents less than 20 hours' notice by slipping a note under doors to spray for roaches, forcing evacuation of children, animals, and belongings by morning. They failed to answer phones or communicate properly, giving no warnings. The management is described as awful and rude, with loud hammering and drilling at 7 AM. The hallways are disgusting and smell, and are rarely cleaned with trash always present. A tenant has roaches due to hoarding and filth, with eviction and CPS suggested. Rent is not cheap for the condition, with reviews rating it 0/10 or -10/10 and advising not to move in. They are labeled slumlords who take long to fix water issues; roaches are in all buildings and state orders to fix have occurred. Black mold is present in basements, and there is only one washer/dryer for 32 units. Four months passed with nonworking electrical outlets after a work order was supposedly submitted. The unit was filthy on move-in, with ongoing cleaning needed and a cigarette odor due to preexisting damage. There have been unlawful landlord entrances followed by police reports. Tours are missed and property photos are misrepresented, leading to strong advise to avoid.A troubling pattern emerges across several renters' experiences with Kolbe Investments (and a closely tied name, Koble/Koble/Kolbe, depending on who you ask) in Oshkosh and nearby areas. Across many accounts, tenants describe a management style that seems reactive at best and dismissive at worst, with recurring problems that go unaddressed for months. The most dominant threads are pervasive pest infestations, substandard maintenance and cleanliness, unsafe and uncomfortable living conditions, noisy or invasive work practices, and a communication approach that leaves residents guessing and frustrated. Taken together, the reviews sketch a housing experience that many would characterize as neglectful, with residents warning others to avoid the properties or to proceed with extreme caution.
Pest control and sanitary conditions stand out as a core grievance. Multiple tenants report roaches appearing across buildings, with claims that infestations persist despite orders and promises to spray. One recurring complaint is the insistence on giving everyone in a building a minimal, often abrupt, notice before fumigation or spray events - sometimes with as little as a day's notice, and in at least one case when residents are told to prepare their units on short notice while juggling jobs, childcare, and pet care. The fear of widespread infestation is frequently tied to broader cleanliness problems: hallways described as dirty, smells that evoke sewage or odor of cigarette smoke, and trash that accumulates because cleaning isn't consistent. In some reviews, infestations are linked to other structural and sanitation problems, including mold in basements, water issues, and even accusations that a unit's cleanliness is so poor that it affects neighboring units.
Maintenance quality and reliability are another major sticking point. Tenants recount electrical outages that linger for months, unresponsive or slow repairs, and heating systems that fail to function adequately during cold seasons. Preexisting damage - ripped walls, floors in disrepair, and the lingering odor of cigarette smoke - adds to the impression that some units were not properly prepared for new tenants. The presence of black mold and damp conditions in basements is mentioned repeatedly, reinforcing worries about long-term health and safety. Several reviews also criticize the maintenance crew's competence, with specific complaints about ineffective snow removal and lawn care, such as salt being applied inconsistently or driveway and sidewalk upkeep that seems mismanaged. A few tenants describe experiences with renovations or improvements that felt slow or incomplete, while others report that repairs do occur, but only after repeated requests or escalation.
Safety, privacy, and trust emerge as delicate and troubling themes. Some residents allege a lack of respect for privacy and unlawful landlord entry, including at least one report of police involvement due to an improper entry. The sense of insecurity about security and routine is amplified by accounts of roaches, mold, and water issues that never seem fully resolved. The combination of poor maintenance and invasive practices leads to a perception that tenants' basic rights to a safe, clean, and livable home are not being fully protected or prioritized. In contrast to these themes, a small slice of reviews offer a sharply positive view of the same property manager, highlighting responsive communication, a functional online portal for maintenance requests and rent, and generally cooperative staff in certain instances. But these positive notes are scarce and often appear as exceptions rather than the rule.
Communication appears to be a decisive fault line in many of these accounts. Reports describe frequent delays in responding to phone calls or messages, and in some cases a complete absence of communication when urgent issues arise. The frustration of tenants is compounded by inconsistent warnings about maintenance activities and a sense that management does not provide reasonable timelines or explanations for delays. When issues arise - whether a broken oven, a non-working heating system, or the need to address mold - tenants describe having to push repeatedly for attention, sometimes resorting to formal complaints to state agencies or legal avenues. The tone in several reviews conveys a growing weariness: tenants feel their concerns are minimized, dismissed, or treated as inconveniences rather than legitimate safety and comfort concerns.
Rent practices and eviction risk are another source of tension. Several reviewers characterize rent increases as punitive rather than necessary for upkeep, suggesting a leverage dynamic that discourages tenants from speaking up about problems. Eviction notices are mentioned, as are requirements like double security deposits or strict policies that penalize late payments - penalties that feel especially harsh in the context of maintenance delays or ongoing repair issues. In some stories, tenants recount moments of leniency or more supportive management in the past, hinting at a shift over time in how rents and enforcement are negotiated. The mixed experiences underscore a broader sense that the management's approach can vary by building, unit, or even manager, leading to inconsistent expectations and outcomes for residents.
In the midst of widespread complaints, there are a few voices that push back or offer a contrasting perspective. A minority of reviews describe previously positive interactions with specific staff members, noting punctual repairs, fair pricing, and helpful online resources. One account speaks of a long-standing landlord who ultimately provided a more reasonable experience, including responsiveness to issues like a missing mailbox lock or straightforward lease explanations. Another review mentions that a tour or an application process was delayed or confusing, and then contrasts this with a "great place with horses," suggesting at least some properties offer a more pleasant or unique living environment. These contrasts remind readers that experiences can diverge significantly from one property to another, and from one staff member to another, complicating any blanket judgment of the entire portfolio.
Taken together, the collection of experiences paints a picture of a property management operation that is, for many tenants, failing to meet basic expectations for safe, clean, and well-maintained housing. The most consistently echoed concerns - pest infestations, persistent cleanliness and hygiene problems, inadequate maintenance response times, and fragile or opaque communication - suggest structural issues in how tenant concerns are prioritized and resolved. While a few tenants report positive interactions with certain staff members and occasional improvements, the overall sentiment is cautionary: prospective renters should approach these properties with thorough due diligence, seek comprehensive lease terms, and document all communications and conditions of the unit. In parallel, tenants facing ongoing problems have multiple avenues for recourse, including state agencies and housing authorities, as several reviews point out, emphasizing the value of formal complaint channels and legal guidance to protect renter rights.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Central Wisconsin (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to 28th Street Assisted Living, located in the charming city of Wausau, WI. Our community offers a range of amenities and care services to ensure that our residents feel comfortable and supported in their daily lives.
Our spacious dining room is the perfect place for residents to enjoy delicious meals prepared by our experienced culinary team. We accommodate special dietary restrictions to ensure everyone's unique needs are met.
Each apartment at 28th Street Assisted Living is fully furnished, providing a cozy and welcoming atmosphere. Our beautiful garden and outdoor spaces offer opportunities for residents to relax and enjoy nature.
Our dedicated housekeeping staff ensures that each apartment is kept tidy and clean, allowing residents to focus on enjoying their time with us. Wi-Fi/high-speed internet access is available throughout the community, keeping residents connected with loved ones near and far.
At 28th Street Assisted Living, we take pride in offering comprehensive care services tailored to each resident's individual needs. Our experienced staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure continuity of care.
For those with specific dietary requirements or restrictions, our team is well-equipped to provide specialized meal preparation and service. Medication management services are also available, ensuring that residents receive their medications safely and on time.
Transportation arrangements for medical appointments are made easy at our community, providing peace of mind for both residents and their families. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.
Convenience is key at 28th Street Assisted Living as we are surrounded by various amenities nearby. There are four cafes where residents can enjoy a cup of coffee or socialize with friends. Seven parks provide opportunities for outdoor recreation or leisurely strolls in nature. With ten pharmacies and forty physicians nearby, accessing essential healthcare services is quick and convenient. Residents can also explore a variety of restaurant options for dining out.
For spiritual and religious needs, there are ten places of worship nearby where residents can practice their faith. In case of any medical emergencies, there are four hospitals in close proximity to our community.
Join us at 28th Street Assisted Living and experience a warm and caring environment where all your needs are met with compassion and professionalism.
28th Street is located at 232573 Pebblestone Road, Wausau, WI 54403 in Marathon County, Wisconsin
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