1010 East Wausau Avenue, Wausau, WI 54403
For more information about senior living options: (866) 208-4318
Bay At Colonial Manor Health And Rehab Costs & Pricing
At Bay At Colonial Manor Health And Rehab, the costs for care are structured in a way that reflects both the quality of services offered and the competitive landscape of Marathon County and Wisconsin as a whole. For a semi-private room, residents can expect to pay $3,750 per month, which is notably higher than the county average of $2,999 but slightly below the state average of $3,977. In contrast, those seeking a private room will find the monthly rate set at $5,250 - again surpassing both local and statewide averages, with Marathon County's typical charge being $3,534 and Wisconsin's average at $4,339. These figures highlight that while Bay At Colonial Manor Health And Rehab positions itself in a premium pricing tier, it also indicates a commitment to providing high-quality care and amenities to its residents.
| Floor plans | Bay At Colonial Manor Health And Rehab | Marathon County | Wisconsin |
|---|---|---|---|
| Semi-Private | $3,750 | $2,999 | $3,977 |
| Private | $5,250 | $3,534 | $4,339 |
Overall Review of Bay At Colonial Manor Health And Rehab
Pros
There were a few staff members who cared.- These are human beings.
- Some staff showed care and compassion.
- A new cook might help to improve the awful food.
Cons
The reviews say most staff lack care, compassion, and enthusiasm for the profession, implying they don’t want to be there or aren’t paid well.- There is no communication with family, and calls are not followed up on.
- The social worker is described as unhelpful and as fabricating information to leave.
- Despite charging $8,000 a month, the facility provides almost nothing and seems ashamed of itself.
- The food is terrible and inadequate for the price; a new cook might help but it’s still unacceptable.
- Medications are delayed, residents are forgotten, call buttons go unanswered, meals are missed, and bathing is neglected.
- The reviewer would NEVER recommend this facility.
Review
Bay At Colonial Manor Health And Rehab in Wausau, WI is best suited for families facing few alternative options who are prepared to take an unusually hands-on role in oversight and care. This community is not a fit for residents who require reliable, attentive daily support, consistent medication management, or timely communication with family. It should be viewed as a last-resort option when other facilities are unavailable or unaffordable, and when a family can commit to intensive involvement to safeguard a loved one’s wellbeing.
Those considering alternatives should focus on facilities with proven staffing reliability, transparent family communication, and strong daily care protocols. Prospective residents and their advocates should look for facilities with solid nurse-to-resident ratios, dependable medication administration, and proactive engagement from social workers and care coordinators. If a preferred facility cannot demonstrate these essentials, it is wise to keep searching rather than settle for a setup where oversight falls on family members or where administration tolerates chronic lapses in basic care.
The few, scattered positives do not meaningfully offset the core drawbacks. A relative handful of staff may display warmth or competence on occasion, yet this sparse care does not counterbalance pervasive systemic issues. The absence of steady, compassionate attention is the defining characteristic here, and even quiet periods feel fragile when problems arise in the overall caregiving framework. In practical terms, the comfort of a quieter environment is overshadowed by the instability of daily routines and uneven quality of care.
Detailed care failures emerge as the dominant storyline. Medications are not consistently timely, with reports of residents going a day and a half without prescribed treatments. Call buttons are frequently unanswered, leaving residents and families anxious about safety and responsiveness. Personal care lapses are common, dinners not delivered, showers neglected, and reminders to attend to basic needs left unmet. Communication with families is unreliable, with assurances that calls were made that never arrive, eroding trust and forcing families to assume the worst even when present. The social worker, described as unhelpful and undermining efforts to obtain needed services, compounds these gaps, turning what should be a collaborative process into a frustrating bottleneck.
For decision-makers, the practical path is clear: insist on strong, enforceable care standards before enrollment, and pursue facilities that demonstrate consistency across staffing, medications, hygiene, nutrition, and family communication. If Bay At Colonial Manor is still under consideration, demand a concrete care plan, set up a dedicated point of contact for daily updates, require medication administration logs, and arrange documented daily nursing rounds with timely responses to call buttons. Regular administrative reviews and a formal escalation process should be baked into the agreement, with clear consequences for missed tasks and unaddressed concerns.
In the end, the balance of evidence points away from this community for anyone prioritizing dependable, respectful, and responsive elder care. The meaningful conclusion is that most families will achieve better outcomes by exploring other options that deliver consistent staffing, reliable treatment delivery, and transparent, proactive communication. If constrained by geography or insurance, approach this facility with rigorous oversight and clearly defined expectations, but proceed only with the explicit understanding that the risk of ongoing care gaps remains high.
116 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Central Wisconsin (14 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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