Marquardt Village in Watertown, WI
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1020 Hill St, Watertown, WI 53098
For more information about senior living options: (844) 490-3973
The staff are professional and kind, delivering wonderful care around the clock. The facility provides peace of mind to families, knowing their loved ones are well cared for 24/7. The staff are compassionate and highly competent, making residents feel safe and well looked after. The independent living options are newer, beautiful, and conveniently connected to amenities and dining. There are many daily activities that help residents create a social community and stay engaged. The campus is beautiful, safe, clean, and welcoming for both visitors and residents. The Milo Loppnow independent living apartments offer a great layout, functional spaces, and ample opportunities to socialize.
The facility is described as a very run-down place with neglect and unprofessional staff who don't care about the residents. It is not a safe place for a loved one. The staff are chronically understaffed and overwhelmed, unable to keep up with the workload. The reviewer accuses the facility of stealing money from residents and calls it elder abuse. Residents report long waits for care, poor food, and dirty, outdated rooms. Communication is poor, with calls not being returned and staff failing to respond to messages. The facility refused to admit a sister with special needs, suggesting discriminatory admissions practices.Marquardt Village in Watertown is best suited for seniors who want a true on?campus continuum of care. It works well for families that prize visible, professional, around?the?clock care, plus a social, activity?rich environment with ready access to independent living, rehabilitation, and skilled nursing on the same campus. The layout and amenities - two restaurants, a hair salon, spa, activity center, and on?site church - support a lifestyle where daily life isn't fragmented by transfers or repeated admissions to new facilities. For someone who anticipates needing escalating care but wants to stay within a familiar community, Marquardt offers a compelling, practical path forward.
Not everyone should assume this is the right fit. Those who demand the tightest staffing ratios, the newest facility aesthetics, or the lowest monthly costs may want to explore alternatives. Several reviews flag persistent staffing pressures and uneven responsiveness, which can translate into delays in help, missed calls, and frustration for residents and families. If the priority is unambiguous, consistently proactive care with flawless communication, stronger filters and checks may be necessary elsewhere. For families with acuity that requires very high levels of specialized attention, a facility with a sharper focus on staffing at all hours could be a safer bet.
The strongest, most consistent pro - by a wide margin - is the care team's professionalism and dedication. Reviewers repeatedly describe staff as compassionate, capable, and genuinely kind, delivering around?the?clock support that brings families real peace of mind. The campus design matters too: a genuine continuum of care means fewer transitions, and residents can stay within the same community as needs evolve. Independent living residents laud spacious apartments and rich social life, while rehab and nursing offerings create a practical bridge for recovery or longer?term support. The amenities ecosystem - restaurants, beauty services, and regular activities - adds real value for everyday quality of life and helps sustain a meaningful social network.
Yet the flip side cannot be ignored. A significant portion of feedback centers on staffing strain, inconsistent communication, and occasional lapses in basic responsiveness. Specific concerns include long waits for assistance, delayed messages, and, in worst cases, moments when safety and dignity seemed compromised. Some families report problems with discharge and transition processes, and a handful of reviewers describe rooms and common areas that feel dated or poorly maintained. There are also strong admonitions from a minority of families about safety and governance - claims of residents wandering or being left unmanaged, and questions about how financial matters and contracts are handled. Taken together, these experiences suggest that while the care team can be capable, the system at times struggles to meet demand or maintain consistently high standards.
The way the positives interact with the negatives is key to decision making. For families prioritizing continuity of care, a robust social environment, and reliable on?campus amenities, Marquardt's strengths can outweigh the drawbacks - provided the facility is paired with proactive due diligence: clear staffing policies, verifiable response times, and transparent communication channels. The risk signals are real enough that, in practice, families should insist on current, specific details before committing: staffing ratios by shift, recent quality metrics, a direct contact for immediate concerns, and a concrete plan for any anticipated rate changes or policy shifts. If those controls are in place and staff turnover is managed, the value of a single campus for ongoing care becomes a strong selling point.
In the end, the best fit hinges on risk tolerance and priorities. Families who want a one?campus lifestyle with abundant social opportunities, attractive amenities, and a clear progression of care will find Marquardt compelling - so long as there is robust governance, attentive staffing, and a transparent care?delivery model. Those who cannot tolerate signals of understaffing, inconsistent communication, or facility?level concerns should consider alternatives that promise tighter operational discipline and more predictable service. Before choosing, undertake multiple, in?person visits at different times of day, speak directly with front?line staff and the nursing leadership, and review current care plans, staffing ratios, and financial terms. Ask for recent references and a candid tour of the actual rehabilitation and safety protocols. This due diligence will reveal whether Marquardt's practical advantages align with the family's safety, dignity, and budget realities.
140 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marquardt Village in Watertown, WI offers a variety of care options, including Independent Living and Memory Care. The community provides a warm and welcoming environment for residents to enjoy their golden years.
Residents at Marquardt Village have access to a range of amenities and services designed to enhance their quality of life. Devotional services off-site cater to the spiritual needs of residents, while indoor common areas provide space for socializing and relaxation.
The community also offers specialized care services, such as diabetic care, ensuring that residents with specific health needs receive the support they require.
In addition to providing excellent care, Marquardt Village aims to keep residents engaged and active through devotional activities offsite. These activities encourage wellness and provide opportunities for socialization.
The location of Marquardt Village is exceptional, with two nearby cafes and restaurants offering convenient dining options for residents. Additionally, two parks allow for outdoor recreation and enjoyment of nature. With two pharmacies in close proximity, obtaining medications is convenient for residents. The presence of 19 physicians ensures easy access to healthcare services whenever needed. Two places of worship are nearby for those seeking spiritual connections. Lastly, the availability of two hospitals in the area offers peace of mind knowing that medical assistance is conveniently accessible if required.
Overall, Marquardt Village provides an assisted living community that not only meets the physical and medical needs of its residents but also prioritizes their wellbeing and engagement through various amenities, services, activities, and a prime location with numerous nearby establishments.
This part of Watertown, Wisconsin, offers a variety of conveniences for seniors looking to settle down in a peaceful and well-connected community. With numerous physicians, hospitals, and pharmacies within close proximity, residents can easily access medical care when needed. Additionally, the abundance of parks provides opportunities for outdoor recreation and relaxation. The diverse selection of restaurants and cafes cater to different tastes and preferences, offering options for dining out or grabbing a quick bite. Overall, this area boasts a mix of amenities that can meet the needs of seniors seeking a comfortable and convenient living environment.
Marquardt Village is located at 1020 Hill St, Watertown, WI 53098 in Jefferson County, Wisconsin
The array of features at Marquardt Village is specifically designed to foster a secure and nurturing environment for residents coping with dementia or Alzheimer's disease. The 24-hour supervision ensures that residents receive constant attention, minimizing the risk of accidents and providing immediate support when needed. Assistance with activities of daily living, such as bathing, dressing, and transfers, not only promotes dignity but also helps maintain a routine that can be comforting for individuals experiencing cognitive decline. Meal preparation and service are tailored to meet nutritional needs while considering preferences, thereby enhancing the overall dining experience. Medication management safeguards against missed doses or complications from incorrect usage, which is critical in maintaining health stability. Additionally, the mental wellness program offers engaging activities aimed at stimulating cognitive function and emotional well-being, creating opportunities for social interaction and personal fulfillment that are essential in memory care settings.
Marquardt Village on seniors.fyi includes 12 photos including images showing outdoor, landscaping, interior, building, church, grass, garden, bedroom, and more.
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Interior
Living Room
Building
Architecture
Landscaping
Seating Area
Outdoor
Patio
Piano
Grass
Gym
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community