1047 Hill Street, Watertown, WI 53098
For more information about senior living options: (844) 490-3973
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The staff were great and loving. She was treated with respect and kindness. She loved her caregivers. The activities offered were engaging and fun. The caregivers go above and beyond.
Phone calls were not returned. Bills were not forwarded and were not received until they went to collection. Appropriate paperwork was not filed with the state. It took a long time to find someone to help them while in the facility. The father sat for hours on his first morning there with no one coming to care for him. They had to call 20 times to reach someone. If a father falls and dies in the hallway, those asking questions are described as accusatory. They were not called back to be told they were out of time to clear out his room and were not allowed to collect his things. This was the second experience their family had at Marquardt, and they cautioned others about considering the facility.A pair of memories about elder care paints a stark contrast between the warmth that can be found in one setting and the deep frustration that can arise in another. On the side of tenderness and genuine attentiveness, one reviewer recalls Park Terrace's memory care with affection and gratitude. They describe a year and a half spent with their mom in that environment, where the people caring for their mother treated her with consistent respect and kindness. The reviewer emphasizes the genuine bond that formed, noting that she loved her caregivers just as much as her family did. The daily rhythm of life at Park Terrace seemed to revolve around care that felt personal and thoughtful, with staff who demonstrated patience and a willingness to connect. The activities offered by the facility are highlighted as engaging and enjoyable, giving their mother meaningful ways to occupy her time and look forward to each day. The reviewer observes that this positive atmosphere translated into a remarkable emotional outcome: their mom never even expressed a desire to "go back home" or leave the memory care setting, a sign, in their view, of the sense of belonging and security she found there. The overall portrait at Park Terrace is one of warmth, respect, and a level of care that felt beyond ordinary, with caregivers who went the extra mile and a family that felt seen and valued in return.
Yet the same reviewer does not shy away from acknowledging a grim counterpoint tied to another facility in the family's experience. They describe Marquardt as a place where administrative and communication failings overshadow the care that most families hope to receive in a difficult time. The critique begins with a blunt warning about practical reality: responses to questions, updates, or concerns should not be expected in a timely or reliable manner. The reviewer points to a recurring pattern of unreturned phone calls and delayed or absent administrative actions, emphasizing that essential tasks - such as forwarding bills or filing the necessary paperwork with state authorities - are not performed promptly, if at all. In their account, this kind of lag creates a climate of confusion and added stress for families already navigating the hardships of aging, illness, and placement.
The narrative then escalates into a series of specific, troubling anecdotes that reinforce the reviewer's concerns. They recount a first-morning moment in which their father sat for hours without anyone attending to him, illustrating a profound gap between expectation and lived experience in the care system. Described as a situation where the family had to escalate efforts by making repeated calls - twenty attempts to reach someone - this example serves as a stark counterpoint to the compassionate portrait they draw of Park Terrace. The reviewer underscores that such delays and lack of responsiveness can be more than merely inconvenient; they can feel unsafe and uncaring at times when loved ones are most vulnerable and dependent on timely assistance.
A particularly troubling portion of the narrative centers on a fatal incident described as occurring in the hallway. The reviewer recounts that a father fell and died in that space, and when questions about the circumstances arose, staff or administrators allegedly labeled the family as accusatory rather than providing clarity or accountability. This part of the account suggests a breakdown in how critical events are communicated to families, and it highlights the emotional toll of feeling dismissed or misunderstood at the moment when questions most need to be met with empathy and transparent information. The sense of being shut out from the process compounds the grief of losing a loved one, turning what should be a time of mourning and resolution into a period of frustration and suspicion about how the facility handles serious incidents.
Further compounding the concerns is a sense of procedural neglect surrounding the end-of-life process and the disposition of a loved one's belongings. The reviewer notes that they were not informed about timelines or required steps to clear out a room, and they describe being told that they would not be allowed to retrieve items. The combination of delays, poor communication about deadlines, and restrictions on departing with a loved one's belongings contributes to a feeling of being forced into a rushed and disorienting process at an emotionally difficult time. The reviewer characterizes this as the second painful experience with Marquardt, using the experience to caution others who might be considering the facility for a family member in need of compassionate, consistent, and respectful care.
Taken together, the two narratives illuminate a troubling dichotomy within the care landscape. On one side, Park Terrace is remembered as a place where the care team's kindness, the dignity afforded to the resident, and engaging activities created a sense of home and well-being that resonated through the family's daily life. The praise is earnest and concrete: respect in treatment, affectionate relationships between staff and the resident, and an atmosphere where the person living with memory-related challenges could thrive emotionally as well as physically. On the other side, Marquardt represents a different set of experiences - an experience marked by chronic communication failures, administrative lapses, and a distressing sequence of events surrounding a fatal incident and the subsequent handling of a loved one's belongings. The review's tone shifts from gratitude and warmth to caution and concern, urging readers to consider how essential timely communication, clear information, and respectful management of sensitive moments truly shape the quality of care.
What emerges from these reflections is a reminder of how varied senior care can be across facilities, and how central human interactions are to the lived experience of residents and their families. The Park Terrace narrative celebrates caregivers who treat residents with dignity, forge meaningful connections, and cultivate everyday moments of happiness through engaging activities. In contrast, the Marquardt account highlights the heavy impact of administrative gaps and communication breakdowns, especially in times of crisis or transition, and it underscores how those failures can undermine trust and amplify grief. For families weighing options in memory care, these stories together suggest that the difference between a place that feels like home and a place that adds to a family's burden can hinge on the everyday consistency of communication, accountability, and compassionate engagement - elements that ultimately shape not only the resident's day-to-day life but the family's peace of mind during some of life's most challenging moments.
44 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Park Terrace in Watertown, WI is an assisted living community that specializes in memory care. Our residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We have a dedicated mental wellness program to ensure the emotional well-being of our residents with mild cognitive impairment.
Our community offers a variety of amenities to make our residents feel comfortable and at home. Each unit is fully furnished and comes with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Housekeeping services are provided to ensure a clean and tidy living environment.
Meals are an important part of daily life at Park Terrace. We offer restaurant-style dining where residents can enjoy delicious meals prepared by our staff. Special dietary restrictions are accommodated to meet the specific needs of each resident.
To keep our residents engaged and active, we offer a range of activities that are both scheduled daily and resident-run. These activities promote social interaction, physical exercise, and mental stimulation.
In addition to providing excellent care within our community walls, we also have convenient amenities nearby. There are two cafes, parks, pharmacies, places of worship, and hospitals in close proximity for easy accessibility.
At Park Terrace in Watertown, WI, we strive to create a safe and supportive environment for individuals requiring memory care. Our compassionate staff members are committed to meeting the unique needs of each resident while promoting their independence and dignity.
Park Terrace is located at 1047 Hill Street, Watertown, WI 53098 in Jefferson County, Wisconsin
The various features at Park Terrace are designed to create a supportive and nurturing environment that addresses the unique needs of residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while medication management helps prevent confusion and ensures adherence to treatment plans. Meal preparation and service cater to dietary needs, promoting proper nutrition essential for cognitive function. Activities of daily living assistance offers support in routine tasks, fostering independence within a safe framework. With 24-hour supervision, residents are monitored around the clock for safety, enabling peace of mind for families. The mental wellness program and specialized memory care programming provide cognitive stimulation tailored to individual capabilities, enhancing engagement and emotional well-being. Overall, these features work together to create a holistic approach that prioritizes both physical health and mental stimulation, greatly benefiting those in various stages of cognitive decline.
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The article presents five subtle indicators of dementia, such as memory lapses and mood swings, to help families assess cognitive decline in loved ones. It emphasizes early detection, open communication, and seeking professional help while providing practical support steps.
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Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.
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