Highland Village Apartments II
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1408 Memorial Drive, Watertown, WI 53098
For more information about senior living options: (844) 490-3973
Highland Village Apartments II offers competitive pricing for residents, particularly when compared to both Jefferson County and the broader state of Wisconsin. For a one-bedroom unit, the monthly rent stands at $619, significantly lower than the average costs in Jefferson County, which are around $6,082, and also favorable compared to the state average of $3,412. Similarly, two-bedroom apartments are priced at $953 - again demonstrating value when set against Jefferson County's average of $1,252 and Wisconsin's overall average of $3,111. These figures highlight Highland Village Apartments II as an appealing option for those seeking affordable living arrangements without compromising on quality.
| Floor plans | Highland Village Apartments II | Jefferson County | Wisconsin |
|---|---|---|---|
| 1 Bedroom | $619 | $6,082 | $3,412 |
| 2 Bedrooms | $953 | $1,252 | $3,111 |
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Residents of Highland Village in Watertown paint a picture of a place that can be wonderful and lively, but that also carries some real frustrations, particularly around management changes and administrative processes. On the bright side, many longtime residents sing the praises of the apartment itself: it's clean and well-kept, the neighborhood feels quiet and safe, and the building's lobby is secure. Several people emphasize how pleasant it is to live in a setting that blends city access with a rural edge, offering peace and privacy while still being conveniently near doctors, hospitals, and groceries. The views from windows are repeatedly praised - open fields, distant farms, and a trio of maple trees that give the balcony a bit of seasonal charm. For those who value a serene environment, Highland Village often sounds ideal.
A strong thread running through the feedback is the sense of a warm, engaged community. Tenants repeatedly mention Sherry, the manager, as a key positive influence. She is described as accommodating, attentive, and deeply involved in making life easier for residents. Monthly resident meetings are cited as a valuable way to stay informed, and there is appreciation for the range of activities that the property offers. From buses that take residents shopping to special events like Irish dancing on St. Patrick's Day, the community spirit is palpable. People also highlight the availability of activities as a reason to participate, while still recognizing the importance of maintaining privacy and independence. For many, the locality and the social fabric are strong selling points.
In addition to the social calendar, several reviews praise the care and responsiveness of management when repair requests come in. Sherry is repeatedly credited with handling concerns promptly and providing a steady point of contact. For older residents or those new to apartment living, having a manager who makes the transition easier and who answers questions can be a decisive factor in feeling at home. The property's friendly resident mix is also repeatedly described, with neighbors who move in and stay, contributing to a stable, neighborly vibe.
However, the sentiment isn't uniformly glowing. A recurring critique centers on the period following Horizons' takeover, with some residents reporting a noticeable shift in atmosphere and operations. The phrase "Horrible place since Horizons took over" appears with alarming frequency and is paired with concerns about high turnover - "over 80% turnover for a reason!" - which fuels worries about consistency in management and policy enforcement. Visitors and security policies are cited as areas requiring attention, and there is a sense among some tenants that certain procedures have become unpredictable or poorly communicated during the transition.
Administrative friction also emerges in the form of phone accessibility and responsiveness. A number of residents describe persistent difficulties getting calls answered or obtaining timely information about unit availability or maintenance status. This lack of reliable communication compounds other frustrations and colors overall impressions with a sense of being in the dark when issues arise. It contrasts with the otherwise positive experiences of residents who felt supported by the on-site manager, illustrating a split in experiences that seems closely tied to who is handling inquiries at any given time and how much attention is given to building-wide processes.
One particularly thorny issue centers on security deposits and the tenancy termination process. A resident recounts waiting over a month to hear back about the return of their security deposit and receiving only a full amount after a long and stressful back-and-forth with "what I perceive as poor excuses." The narrative emphasizes a lack of accountability and an absence of an ordinary courtesy - an explicit "I'm sorry" would have gone a long way. The account is later edited to reflect that there was confusion about the circumstances of moving out and about what was itemized in the initial statement. It suggests a dispute over whether the move-out timing was tied to a promised renter and whether the initial 21-day communication truly pertained to the security deposit rather than other charges. The timeline becomes murky, featuring conflicting claims about when a check was printed, whether it was printed on a given date, and when it was mailed or received. The overall takeaway is that deposit handling and communications around move-out remain a sore spot for some residents.
There are also stories from longtime tenants who emphasize the positive, almost idyllic side of Highland Village. A resident who moved in five years ago speaks warmly of Watertown, the quiet yet accessible location, and the view that has kept them anchored there. Some describe this as the "last home I will ever live in," underscoring how personal and lasting a sense of belonging can be when the environment meets daily needs and long-term comfort. Other testimonials focus on accessibility, including handicap-friendly accommodations, which contribute to a sense of security about future needs. In sum, for those who settle into the community and participate in its offerings, Highland Village can feel like a true home with small-town warmth and an easygoing pace.
In the end, the overall portrait is a blend of genuine warmth and practical challenges. Highland Village appears to offer a strong, engaged community, abundant activities, and a responsive on-site manager who can make a real difference in daily life. At the same time, the experience of several residents is marred by administrative snags, communication gaps, and the upheaval that some feel followed Horizons' takeover. For potential residents and current renters alike, the message is clear: you can find a supportive, friendly community here with ample amenities and personal connections, but it's wise to stay attentive to how management handles deposits, move-out procedures, and ongoing communications - elements that profoundly shape satisfaction over the long term.
Highland Village Apartments II in Watertown, WI is an exceptional assisted living community that offers a wide range of care services and amenities to meet the needs and preferences of its residents. Situated in a tranquil environment, this community provides a comfortable and welcoming atmosphere for seniors seeking assistance with their daily living activities.
With fully furnished apartments, residents can enjoy both privacy and convenience. The spacious indoor common areas offer opportunities for socializing with fellow residents or taking part in various engaging activities organized by the community. Outdoor common areas provide serene spaces where residents can relax amidst beautifully landscaped gardens.
Residents at Highland Village Apartments II benefit from professional housekeeping services, ensuring that their living spaces are always clean and tidy. The caring staff is available around the clock to provide assistance with bathing, dressing, transfers, and medication management. The community also facilitates coordination with healthcare providers to ensure seamless communication and continuity of care.
Maintaining a nutritious diet is made effortless with meal preparation and service provided on-site. Special dietary restrictions are accommodated to ensure each resident's unique needs are met. Transportation arrangements for medical needs are readily available, allowing residents to reach their doctors' appointments comfortably.
Aside from these essential services, Highland Village Apartments II offers numerous amenities designed to enhance the quality of life for its residents. Cable or satellite TV along with Wi-Fi/high-speed internet access keeps them connected to the world around them. Engaging activities on-site as well as community-sponsored activities keep residents active and socially engaged throughout the day. Additionally, nearby cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians contribute further to the convenience this community offers.
At Highland Village Apartments II in Watertown, WI, seniors will find a caring environment that promotes independence while providing necessary support when required.
This area of Watertown, Wisconsin offers convenient access to quality healthcare facilities such as Watertown Memorial Hospital and Watertown Regional Medical Center, along with various physician practices for your medical needs. In addition, there are several places of worship nearby for spiritual fulfillment, and numerous parks where you can enjoy outdoor activities and relaxation. The dining options in the area range from casual eateries like Gasthaus and Rock River Pizza to more upscale establishments like Bismarck's Main Street Bar & Grill. For your convenience, there are also pharmacies such as Home Town Pharmacy and Walgreens in close proximity. Overall, this part of Watertown provides a well-rounded community with amenities that cater to a comfortable senior living experience.
Highland Village Apartments II offers competitive pricing for residents, particularly when compared to both Jefferson County and the broader state of Wisconsin. For a one-bedroom unit, the monthly rent stands at $619, significantly lower than the average costs in Jefferson County, which are around $6,082, and also favorable compared to the state average of $3,412. Similarly, two-bedroom apartments are priced at $953 - again demonstrating value when set against Jefferson County's average of $1,252 and Wisconsin's overall average of $3,111. These figures highlight Highland Village Apartments II as an appealing option for those seeking affordable living arrangements without compromising on quality.
Highland Village Apartments II is located at 1408 Memorial Drive, Watertown, WI 53098 in Jefferson County, Wisconsin
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