Highland Village Apartments II

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Highland Village Apartments II Highland Village Apartments II

Highland Village Apartments II

1408 Memorial Drive, Watertown, WI 53098

For more information about senior living options: (844) 490-3973

3.7 from 13 reviews
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Active Adult Communities (55+) Assisted Living Board and Care Home

Highland Village Apartments II Costs & Pricing

Highland Village Apartments II offers competitive pricing for residents, particularly when compared to both Jefferson County and the broader state of Wisconsin. For a one-bedroom unit, the monthly rent stands at $619, significantly lower than the average costs in Jefferson County, which are around $6,082, and also favorable compared to the state average of $3,412. Similarly, two-bedroom apartments are priced at $953 - again demonstrating value when set against Jefferson County's average of $1,252 and Wisconsin's overall average of $3,111. These figures highlight Highland Village Apartments II as an appealing option for those seeking affordable living arrangements without compromising on quality.

Floor plansHighland Village Apartments IIJefferson CountyWisconsin
1 Bedroom$619$6,082$3,412
2 Bedrooms$953$1,252$3,111

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    Overall Review of Highland Village Apartments II

    Pros

    • pro The apartment is nice, the residents are nice, and there are fun activities.
    • pro There are plenty of activities to choose from, including bus service to shopping and regular events.
    • pro Sherry, the manager, keeps tenants up-to-date with monthly meetings and is very attentive to residents' needs.
    • pro The neighborhood is very quiet, the complex is clean, and it has a secure lobby.
    • pro Residents enjoy views from their balconies of open fields, farms in the distance, and trees.
    • pro New residents are welcomed warmly, and the community feels friendly and helpful.
    • pro The property is handicap accessible and well located near doctors, hospitals, and groceries.
    • pro There are transportation options to the grocery store and a variety of shows and activities for residents.

    Cons

    • pro The security deposit was mishandled, with no itemized statement within 21 days and a 42-day delay before the full refund arrived.
    • pro The reviewer felt the office offered poor excuses and lacked accountability, with no genuine apology.
    • pro There was a pattern of poor communication, including that no one ever answered the phone.
    • pro The management's response implied they skipped out on the lease, which the reviewer disputes since the unit was re-rented.
    • pro Refund timing was inconsistent and confusing (claims about printing dates, weekly batches, postmark delays) and caused additional stress.
    • pro Horizons' takeover was described as horrible, with very high turnover (over 80%).
    • pro The reviewer raised concerns about building security and the visitor policy.
    • pro Overall, there was frustration with how issues were handled and a sense that customer service was not satisfactory.

    Review

    Residents of Highland Village in Watertown paint a picture of a place that can be wonderful and lively, but that also carries some real frustrations, particularly around management changes and administrative processes. On the bright side, many longtime residents sing the praises of the apartment itself: it's clean and well-kept, the neighborhood feels quiet and safe, and the building's lobby is secure. Several people emphasize how pleasant it is to live in a setting that blends city access with a rural edge, offering peace and privacy while still being conveniently near doctors, hospitals, and groceries. The views from windows are repeatedly praised - open fields, distant farms, and a trio of maple trees that give the balcony a bit of seasonal charm. For those who value a serene environment, Highland Village often sounds ideal.

    A strong thread running through the feedback is the sense of a warm, engaged community. Tenants repeatedly mention Sherry, the manager, as a key positive influence. She is described as accommodating, attentive, and deeply involved in making life easier for residents. Monthly resident meetings are cited as a valuable way to stay informed, and there is appreciation for the range of activities that the property offers. From buses that take residents shopping to special events like Irish dancing on St. Patrick's Day, the community spirit is palpable. People also highlight the availability of activities as a reason to participate, while still recognizing the importance of maintaining privacy and independence. For many, the locality and the social fabric are strong selling points.

    In addition to the social calendar, several reviews praise the care and responsiveness of management when repair requests come in. Sherry is repeatedly credited with handling concerns promptly and providing a steady point of contact. For older residents or those new to apartment living, having a manager who makes the transition easier and who answers questions can be a decisive factor in feeling at home. The property's friendly resident mix is also repeatedly described, with neighbors who move in and stay, contributing to a stable, neighborly vibe.

    However, the sentiment isn't uniformly glowing. A recurring critique centers on the period following Horizons' takeover, with some residents reporting a noticeable shift in atmosphere and operations. The phrase "Horrible place since Horizons took over" appears with alarming frequency and is paired with concerns about high turnover - "over 80% turnover for a reason!" - which fuels worries about consistency in management and policy enforcement. Visitors and security policies are cited as areas requiring attention, and there is a sense among some tenants that certain procedures have become unpredictable or poorly communicated during the transition.

    Administrative friction also emerges in the form of phone accessibility and responsiveness. A number of residents describe persistent difficulties getting calls answered or obtaining timely information about unit availability or maintenance status. This lack of reliable communication compounds other frustrations and colors overall impressions with a sense of being in the dark when issues arise. It contrasts with the otherwise positive experiences of residents who felt supported by the on-site manager, illustrating a split in experiences that seems closely tied to who is handling inquiries at any given time and how much attention is given to building-wide processes.

    One particularly thorny issue centers on security deposits and the tenancy termination process. A resident recounts waiting over a month to hear back about the return of their security deposit and receiving only a full amount after a long and stressful back-and-forth with "what I perceive as poor excuses." The narrative emphasizes a lack of accountability and an absence of an ordinary courtesy - an explicit "I'm sorry" would have gone a long way. The account is later edited to reflect that there was confusion about the circumstances of moving out and about what was itemized in the initial statement. It suggests a dispute over whether the move-out timing was tied to a promised renter and whether the initial 21-day communication truly pertained to the security deposit rather than other charges. The timeline becomes murky, featuring conflicting claims about when a check was printed, whether it was printed on a given date, and when it was mailed or received. The overall takeaway is that deposit handling and communications around move-out remain a sore spot for some residents.

    There are also stories from longtime tenants who emphasize the positive, almost idyllic side of Highland Village. A resident who moved in five years ago speaks warmly of Watertown, the quiet yet accessible location, and the view that has kept them anchored there. Some describe this as the "last home I will ever live in," underscoring how personal and lasting a sense of belonging can be when the environment meets daily needs and long-term comfort. Other testimonials focus on accessibility, including handicap-friendly accommodations, which contribute to a sense of security about future needs. In sum, for those who settle into the community and participate in its offerings, Highland Village can feel like a true home with small-town warmth and an easygoing pace.

    In the end, the overall portrait is a blend of genuine warmth and practical challenges. Highland Village appears to offer a strong, engaged community, abundant activities, and a responsive on-site manager who can make a real difference in daily life. At the same time, the experience of several residents is marred by administrative snags, communication gaps, and the upheaval that some feel followed Horizons' takeover. For potential residents and current renters alike, the message is clear: you can find a supportive, friendly community here with ample amenities and personal connections, but it's wise to stay attentive to how management handles deposits, move-out procedures, and ongoing communications - elements that profoundly shape satisfaction over the long term.

    Features

    Housing

    • 9 resident community capacity 9 resident community capacity

    Types of Care

    • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Highland Village Apartments II in Watertown, WI is an exceptional assisted living community that offers a wide range of care services and amenities to meet the needs and preferences of its residents. Situated in a tranquil environment, this community provides a comfortable and welcoming atmosphere for seniors seeking assistance with their daily living activities.

    With fully furnished apartments, residents can enjoy both privacy and convenience. The spacious indoor common areas offer opportunities for socializing with fellow residents or taking part in various engaging activities organized by the community. Outdoor common areas provide serene spaces where residents can relax amidst beautifully landscaped gardens.

    Residents at Highland Village Apartments II benefit from professional housekeeping services, ensuring that their living spaces are always clean and tidy. The caring staff is available around the clock to provide assistance with bathing, dressing, transfers, and medication management. The community also facilitates coordination with healthcare providers to ensure seamless communication and continuity of care.

    Maintaining a nutritious diet is made effortless with meal preparation and service provided on-site. Special dietary restrictions are accommodated to ensure each resident's unique needs are met. Transportation arrangements for medical needs are readily available, allowing residents to reach their doctors' appointments comfortably.

    Aside from these essential services, Highland Village Apartments II offers numerous amenities designed to enhance the quality of life for its residents. Cable or satellite TV along with Wi-Fi/high-speed internet access keeps them connected to the world around them. Engaging activities on-site as well as community-sponsored activities keep residents active and socially engaged throughout the day. Additionally, nearby cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians contribute further to the convenience this community offers.

    At Highland Village Apartments II in Watertown, WI, seniors will find a caring environment that promotes independence while providing necessary support when required.

    Nearby Places of Interest

    This area of Watertown, Wisconsin offers convenient access to quality healthcare facilities such as Watertown Memorial Hospital and Watertown Regional Medical Center, along with various physician practices for your medical needs. In addition, there are several places of worship nearby for spiritual fulfillment, and numerous parks where you can enjoy outdoor activities and relaxation. The dining options in the area range from casual eateries like Gasthaus and Rock River Pizza to more upscale establishments like Bismarck's Main Street Bar & Grill. For your convenience, there are also pharmacies such as Home Town Pharmacy and Walgreens in close proximity. Overall, this part of Watertown provides a well-rounded community with amenities that cater to a comfortable senior living experience.

    Hospitals

    • Watertown Memorial Hospital (0.1 miles)
    • Watertown Regional Medical Center (0.1 miles)
    • Oconomowoc Memorial Hospital (12.7 miles)

    Physicians

    • Watertown Family Practice Associates Sc (0.1 miles)
    • Watertown Regional Medical Center - Center for Eye Care (0.1 miles)
    • Dean L Martinelli MD (0.2 miles)
    • Diderrich Marykay UW Health Partners Urology (0.2 miles)
    • Bellissa Plastic Surgery and Medispa (0.2 miles)
    • Meade Medical Clinic S (0.2 miles)
    • Stoddard Emily MD (0.2 miles)

    Places of Worship

    • Southern Baptist Convention (0.5 miles)
    • River Valley Alliance Church (3.2 miles)
    • Stable in Christ (7 miles)
    • Crossroads Community Church (8.4 miles)
    • Bethany Lutheran School (10.9 miles)
    • Salem Lutheran Church (11.3 miles)

    Parks

    • Riverside Park (0.8 miles)
    • Fannie P Lewis Park (1.5 miles)
    • Harnischfeger Park (7.6 miles)
    • Roosevelt Park (11.6 miles)
    • Fowler Park (12 miles)

    Restaurants

    • Gasthaus (0.9 miles)
    • Zwieg's Grill (1.2 miles)
    • Uptown Bar (1.4 miles)
    • Watertown Homestyle Bakery (1.4 miles)
    • Rock River Pizza (1.5 miles)
    • Bismarck's Main Street Bar & Grill (1.5 miles)
    • Taqueria Maria's (1.6 miles)

    Cafes

    • Latte Donatte (1.3 miles)
    • Tribeca Gallery Cafe & Books (1.4 miles)
    • Starbucks (8.9 miles)

    Pharmacies

    • Home Town Pharmacy (1.5 miles)
    • Walgreens (1.7 miles)
    • Village Pharmacy (10.4 miles)
    • Pick 'n Save Pharmacy (12.8 miles)
    • Health Mart Pharmacy (12.8 miles)
    • Aurora Pharmacy (12.9 miles)
    • Home Town Pharmacy (12.9 miles)

    Frequently Asked Questions

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