Harmony House II

7613 John Avenue, Superior, WI 54880

For more information about senior living options: (844) 490-3973

3 from 5 reviews
5 stars
2
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0
3 stars
1
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1 stars
2

Assisted Living Board and Care Home Memory Care

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    Overall Review of Harmony House II

    Pros

    • pro Some staff members genuinely cared for her mother and would take her for walks.
    • pro One staff member reached out afterward and seemed genuinely concerned about her mother's well-being.
    • pro The new facility's care team is actively working with her mother to rehab her legs so she can walk with a walker again or at least use a normal wheelchair.
    • pro The interactions, activities, and staff at the new place are light years better.
    • pro The reviewer described it as a great place.

    Cons

    • pro The reviewer states staff told them the mother's care was becoming too much for the staff to handle.
    • pro They allege the owner called to drop the mother off at the ER and would not allow her to return.
    • pro The reviewer claims the mother regressed after the ER visit, later unable to walk weeks later.
    • pro They assert there was little meaningful interaction with staff, with the mother often lying in bed.
    • pro They allege staff were paid extra for six hours per day of activities that did not actually occur.
    • pro The reviewer describes the owner as rude, crass, and brazen and notes they never heard from the house manager or her son after the incident.
    • pro They say Harmony told the social worker the mother was like family, which the reviewer found hypocritical given the treatment.

    Review

    A family's long relationship with a care facility can stretch for years, and in this account, the bond with Harmony stretched through many difficult months. The writer describes a mom who had been in Harmony's care for a long time, but a drastic moment of transition ended up shaping the entire perspective on the facility. The reviewer says they gave Harmony a one-star rating not for the quality of daily interactions alone, but for how they exited the relationship: a decision that felt abrupt and unkind. The staff who had been involved in her daily care "mentioned" - as part of a troubling pattern - that she was becoming "too much" to handle. This casual understatement became, in the reviewer's view, a precursor to a rushed and painful exit from care, with immediate consequences for the mom's health.

    The sequence of events around that exit is told with particular emphasis on timing and communications. The reviewer explains that they were working with the mom's social worker to find a new placement with more appropriate levels of care, but the facility, within the same week of the troubling remark, arranged an abrupt call from the owner (described as barely present in day-to-day operations) to inform them that Harmony would not be able to keep the mom and that she would be dropped off at the emergency room. The mom, depicted as a walker-assisted resident, went to the ER confused about why she was there, and weeks later she left the hospital with a drastically reduced ability to walk. The reviewer holds Harmony responsible for the decline they witnessed, insisting that the ER admission and the subsequent hospitalization marked a turning point in her health and quality of life, culminating in a profound longing to "go home" that the mom expressed in the hospital bed.

    In the care-conference that followed, the reviewer felt blamed by Harmony's representatives. The social worker attended via conference call and the facility spoke as though the reviewer had been warned about the rigors of providing care, blaming the reviewer for the situation rather than taking responsibility. The reviewer disputes the integrity of what was claimed in that meeting, noting that the facility had "mentioned" the mom was becoming too much to care for, but that they had presented that message as if it were a plan that could be handled without dramatic consequences. The essence of the grievance, for the author, is that information about the fragility of the situation and the need to coordinate a transition was not conveyed with the seriousness it deserved, and instead was framed as a justification for cutting ties.

    A further layer to the narrative concerns the facility's treatment of personal ties and family dynamics. The reviewer recounts that Harmony told the social worker the mom was like "family," a statement that, in the reviewer's view, should have invoked a higher standard of care and empathy. They express a determination that such a sentiment should not be wielded as a shield for dismissiveness or mistreatment. The detail that the owner of Harmony is related to someone else involved in the care adds a bitter sting to the account, implying conflicts of interest and a personal angle to the decision to remove the mom from the home. The reviewer even voices a wish that the owner might experience the same discovery of how it feels to be treated so abruptly by a facility that was supposed to be a place of support.

    The reviewer's assessment of Harmony's care paints a mixed, ultimately critical picture. They acknowledge that not all staff behaved the same way: some genuinely tried to engage with the mom, took her for walks, and showed care. However, a disappointing pattern emerges: the mom, who was legally blind and had suffered a stroke, was often found in bed with little meaningful interaction during visits. The reviewer discovered later - through the social worker - that there were supposed to be paid incentives for staff to provide six hours of special activities with the mom each day, but they believe those activities never occurred in practice. The implication is that the financial incentives either weren't effective or were misused, undermining the quality of care and the mom's daily life. In the months after the mom left Harmony, the reviewer notes, only one staff member reached out and seemed genuinely concerned, while the rest receded into the background.

    The departure itself remains a focal point of the grievance. The reviewer recalls the moment of picking up her belongings, where the owner - described as rude, crass, and brazen - acted offended by the reviewer's action of leaving with her things. The call from the owner, in the reviewer's view, was emblematic of a broader culture of disregard for the mom's well-being. The decision to withdraw, they say, was made with a frightening sense of finality and without the thoughtful coordination one would expect after years of care. The reviewer stresses that Harmony did not follow through with supportive communication; there was no substantial contact from the house manager or the owner after the abrupt exit, only a troubling and hurtful confrontation that underscored the emotional impact of the experience.

    In the final reckoning, the reviewer contrasts the painful episode at Harmony with the care and rehabilitation they observed elsewhere. They express that, in hindsight, they would have placed their mom in a different facility from the start, a place where activities, staff engagement, and ongoing rehabilitation were aligned with the needs she had, especially after the stroke and age-related challenges. The new arrangement, according to the reviewer, has proven to be a much more positive environment - staff who engage, therapies that focus on rehab for her legs, and a general climate that supports a return to greater independence or at least a higher quality of life. The ongoing hope is that this new care setting will continue to offer improvements and a better day-to-day experience for their mom.

    Amidst the serious grievances and the painful memories, the account closes with a stark and unresolved sentiment. The reviewer acknowledges the positive potential of a different home environment and ends with a blunt, contradictory line that "Great place!" could capture the mixed feelings created by the entire experience. It reads as a final, almost conflicting affirmation: critical of Harmony for the way the exit was handled and the care experienced, but hopeful that the mom's current caregivers are providing a genuinely improved standard of support, rehabilitation, and daily interaction. The overall narrative is a deeply personal testimony about care, communication, and the human cost of decisions made under pressure, set against the backdrop of a family trying to protect a loved one in the face of difficult circumstances.

    Features

    Housing

    • 8 resident community capacity 8 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Duluth International (14 miles away) Duluth International (14 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Harmony House II is an assisted living community located in Superior, WI. We offer a range of care services, including board and care home as well as memory care for individuals with dementia or cognitive impairments.

    Our community features a dining room where residents can enjoy delicious meals prepared by our staff. The living accommodations are fully furnished, providing a comfortable and homelike environment for our residents. We also have a beautiful garden and outdoor spaces where residents can relax and enjoy nature.

    At Harmony House II, we prioritize the well-being of our residents by providing housekeeping services to maintain cleanliness and hygiene. Our staff also assists with activities of daily living such as bathing, dressing, and transfers to ensure that residents have the support they need.

    We understand the importance of coordinating healthcare needs, which is why we offer coordination with health care providers. We also provide medication management to ensure that residents receive their medications on time and in the correct dosage.

    For individuals with specialized dietary needs, we offer special dietary restrictions and diabetes diet options. Additionally, we have a mental wellness program in place to promote emotional well-being among our residents.

    Our community has specialized memory care programming for individuals with dementia or cognitive impairments. We create a safe and supportive environment tailored to the unique needs of these individuals.

    Transportation arrangements are available for medical appointments, ensuring that residents can easily access healthcare services. We are also conveniently located near cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

    At Harmony House II, we strive to provide a caring and nurturing environment where residents can thrive. We invite you to experience the warmth and compassion of our community firsthand.

    Nearby Places of Interest

    Transportation

    • Thompson Rental (1.5 miles)
    • Richard I Bong Airport (SUW) (2.5 miles)
    • BNSF Railway (3.6 miles)
    • BNSF Railway (5.2 miles)
    • Papa Bear Taxidermy (8.4 miles)

    Restaurants

    • Fullers Family Restaurant (1.6 miles)
    • Wide World of Wings (1.7 miles)
    • Dolce Vita Restaurant (1.7 miles)
    • Arby's (3.3 miles)
    • Applebee's (3.5 miles)
    • Grizzly's Grill N' Saloon (3.7 miles)
    • Taco John's (4.3 miles)

    Cafes

    • Corner Cafe South End Superior (1.6 miles)
    • Peet's Coffee and Tea (4.9 miles)
    • Empire Coffee (5.4 miles)
    • Caribou Coffee (9.6 miles)

    Places of Worship

    • Darrow Road Wesleyan Church (2.1 miles)
    • Twin Ports Baptist Church (4.9 miles)
    • North Bay Community Church (5.1 miles)
    • Dewey Borea Gospel Tabernacle (5.7 miles)
    • St Andrews by-the-Lake Episcopal Church (7.7 miles)

    Physicians

    • Oral & Maxillofacial Surgical Associates (3.4 miles)
    • Lake Superior Community Health Center (3.5 miles)
    • Twin Ports Va Clinic (3.6 miles)
    • Essentia Health St Mary's-Superior Clinic (3.6 miles)
    • Rolando R Rosas MD (3.7 miles)
    • Vision Pro Optical (4.4 miles)
    • Mariner Medical Clinic (4.5 miles)

    Hospitals

    • Va Superior Clinic (3.6 miles)
    • St Luke's Mariner Medical Clinic (4.5 miles)
    • Denfeld Medical Center (7.4 miles)

    Pharmacies

    • St Mary's Duluth Clinic Health (3.6 miles)
    • CVS Pharmacy (4.2 miles)
    • Walgreens (4.7 miles)
    • Essentia Health-Superior Pharmacy (4.9 miles)
    • Super One Foods (4.9 miles)
    • Super One Foods (5.1 miles)
    • Essentia Health (5.3 miles)

    Parks

    • K9 Haas Memorial Dog Park (6.1 miles)
    • Amnicon Falls State Park (6.2 miles)
    • Norton Park (6.9 miles)
    • Pattison State Park (7.6 miles)
    • Chambers Grove (8.6 miles)
    • Lincoln Park (8.6 miles)
    • Proctor Historical Park (8.8 miles)

    Theaters

    • Duluth Cinema Duluth, Mn (9.5 miles)

    Frequently Asked Questions

    Where is Harmony House II?
    Does Harmony House II provide care for residents with dementia or Alzheimer's disease?

    Nearby Communities

    Assisted Living in Nearby Cities

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    • does my mom have dementia quizFive Subtle Dementia Indicators to Observe: An In-Depth Guide to Understanding “Does My Mom Have Dementia?”

      The article presents five subtle indicators of dementia, such as memory lapses and mood swings, to help families assess cognitive decline in loved ones. It emphasizes early detection, open communication, and seeking professional help while providing practical support steps.

    • dementia paranoiaDementia, Paranoia, and Caregiver Guidance: Understanding the Connection

      Dementia encompasses progressive neurological disorders that impair cognitive functions and can lead to paranoia due to cognitive decline and emotional changes. The article discusses the triggers of paranoia in dementia, caregiver strategies for managing it, and the importance of distinguishing between dementia-related paranoia and other psychiatric conditions.

    • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

      Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.


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