7615 John Avenue, Superior, WI 54880
For more information about senior living options: (844) 490-3973
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Harmony is described as a great place. A few staff members truly cared for the mom and would take her for walks. One staff member reached out after she left and seemed genuinely concerned about her well-being. The new facility has far better interactions, activities, and staff, and is actively helping with rehab. The reviewer is hopeful that this care will improve her quality of life.
The reviewer contends the facility dropped their mother off at the ER because she was "too much care," which they describe as cruel. They report their mother, who was legally blind and had had a stroke, spent most visits bedridden with little interaction from staff. They accuse most staff of being disengaged, with only a few staff occasionally showing genuine care. They allege that the facility misrepresented activities and that staff were allegedly paid extra for six hours of activities that did not occur. They say the owner, who is related to the family, made a rude, crass, brazen phone call blaming the family during a care conference. They blame the abrupt exit for causing their mother's regression, culminating in the loss of walking and a longing to "go home." They claim they would have placed their mother elsewhere, given the choice, and describe the experience as cruel and "cruelty at its finest."The experiences recounted about Harmony reveal a troubling combination of abrupt decisions, strained communication, and long-lasting consequences for a beloved family member. The reviewer describes a years-long relationship with their mom's care, then chronicles a sudden change in how care was managed that, in their view, marked a turning point for the worse. Up to that moment, the family believed Harmony was a place where their mom could receive ongoing support, but events in the week of a planned or impending transition shattered that sense of security. According to the reviewer, staff who had previously been reliable and caring started signaling that their mom was becoming "too much care" for the staff, a message that was delivered with the social worker rather than as a collaborative plan. In essence, the family felt pushed into a corner by a combination of comments and timing that created a sense of urgency without a clear path forward.
The escalation that followed is described in stark terms. The owner - who the reviewer notes is closely connected within the facility - reached out by phone to tell them that their mom would not be able to return to Harmony. The reviewer emphasizes that this decision was communicated as a sudden drop-off at the emergency room, rather than a planned relocation to more appropriate care. The mom, who had been walking with a walker, arrived at the hospital in a state of confusion and never recovered the ability to walk in the subsequent weeks. The reviewer frames this as the cruelest possible outcome: a gradual regression, a hospital stay that became a new routine, and a home-shaped longing from the hospital bed that could never quite be satisfied again. The emotional toll of watching a loved one slip away from mobility and autonomy is central to the critique.
A crucial thread in the narrative is the way Harmony handled communication during the care transition. When a care conference with the social worker occurred, the staff allegedly blamed the reviewer by claiming they had only "mentioned" the mom's rising care needs, rather than presenting a concrete plan. The reviewer disputes this framing, arguing that the facility had given them only a matter of days to pull together a plan and feel that the language used in those conversations was designed to deflect responsibility rather than collaborate. Compounding the frustration is the perception that internal relationships and loyalties - such as the owner's familial connection - may have influenced how decisions were made and communicated. The reviewer suggests that the assurances given - "if care became too much, this could happen, and we would work with you" - were not aligned with the reality of what followed.
Beyond the immediate fallout, the review highlights a mixed pattern of staff engagement. While not all staff were described as indifferent or disengaged, the reviewer insists that the majority of interactions with their mom consisted of lying in bed with little meaningful activity or contact. They acknowledge that there were a few staff members who appeared to genuinely care by taking her for walks or engaging with her in meaningful ways. There is a troubling claim that some staff were financially incentivized to provide six hours per day of special activities, a detail the reviewer doubts ever materialized in practice. Even so, one staff member who did reach out after the mom left is remembered as someone who seemed sincerely concerned about her wellbeing. The overall takeaway is a sense that genuine care and attention were inconsistently available, and that the perceived incentives did not translate into the day-to-day experiences the family hoped for.
In the wake of Harmony, the reviewer found a new facility that, in their view, represented a significant improvement. The difference is described in terms of daily interactions, the range and quality of activities, and a more collaborative approach to rehabilitation. The mom's new environment is portrayed as more supportive of mobility and independence, with ongoing efforts to rehabilitate her legs so she might walk again with a walker or at least use a standard wheelchair with better function. The contrast is stark: where Harmony's end-of-stay narrative feels cruel and neglectful, the new place is cast as engaged, proactive, and focused on enhancing quality of life. The reviewer expresses guarded hope that this improved care will translate into meaningful gains and a better overall trajectory for their mom's recovery and daily comfort.
Despite the tumultuous and emotionally charged account, the closing sentiment remains divided. The reviewer ends with a provocative contrast between the two experiences, acknowledging the confusion that arises from encountering a "Great place!" note at the end of a narrative filled with pain and disappointment. They urge prospective families to weigh carefully what kind of interaction, activity, and care their loved ones will receive, hinting that Harmony's self-description as a warm and responsive facility may not align with every family's experience. The lingering takeaway is a warning about abrupt exits and the potential for misalignment between what is communicated and what actually happens when care needs escalate. In their view, a hospital period could be the sundering event that reshapes a family's trust in a facility - and in the end, the choice of where to place a loved one must be guided by the most careful consideration of day-to-day caregiving, rather than promises that might shift under pressure.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Duluth International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harmony House I in Superior, WI is a welcoming and comfortable assisted living community that specializes in providing board and care home as well as memory care services. The community offers a wide range of amenities to ensure the comfort and convenience of its residents.
Residents can enjoy delicious and nutritious meals served in a cozy dining room. Each living space is fully furnished, creating a homely atmosphere for the residents. The community also features a beautiful garden where residents can spend time outdoors, enjoying nature.
Housekeeping services are provided, ensuring that the living spaces are clean and well-maintained at all times. Move-in coordination is available to assist residents with the transition into their new home. Telephone and Wi-Fi/high-speed internet connection are provided, keeping residents connected with their loved ones.
The dedicated staff members at Harmony House I offer various care services to cater to the individual needs of each resident. Assistance with activities of daily living such as bathing, dressing, and transfers is offered to ensure that residents feel supported and comfortable. The staff also coordinates with health care providers to ensure holistic care for the residents.
Specialized memory care programming is available for those with dementia or mild cognitive impairment, providing them with specialized assistance and activities tailored to their specific needs. Residents with diabetes can benefit from a diabetes diet, while those requiring hospice care have access to hospice waiver services.
Meal preparation and service are provided by the caring staff members, ensuring that residents receive delicious and nutritious meals every day. Medication management is also available to help residents stay on top of their medication regimens.
The mental wellness program at Harmony House I focuses on promoting emotional well-being among residents through various activities and therapies designed to enhance overall mental health.
Transportation arrangements are made for medical appointments or other necessary destinations. In addition, there are nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals conveniently located near the community.
At Harmony House I, residents can enjoy a comfortable and enriching assisted living experience, surrounded by caring staff members and access to essential amenities and care services.
Harmony House I is located at 7615 John Avenue, Superior, WI 54880 in Douglas County, Wisconsin
The features at Harmony House I are meticulously designed to support residents with Alzheimer's disease or dementia throughout their daily lives, addressing both physical and cognitive needs. Assistance with dressing, bathing, and transfers ensures that residents maintain personal hygiene and dignity while receiving the support they require. Medication management helps to prevent errors and ensure compliance with prescribed treatments, which is critical for overall health. Meal preparation and service cater to nutritional needs while promoting social interaction during dining. Transportation arrangements for medical appointments streamline access to necessary healthcare services and foster connections with providers. Coordination with healthcare professionals enhances continuity of care, allowing for tailored interventions as residents' conditions evolve. Activities of daily living assistance addresses fundamental needs, fostering independence where possible. With 24-hour supervision, residents receive constant oversight that enhances safety and security. Specialized memory care programming is designed to engage cognitive abilities in a supportive environment, while mental wellness programs focus on emotional health, making each resident feel valued and understood. The inclusion of dementia waivers allows for personalized approaches tailored to individual capabilities, reinforcing the commitment to comprehensive support at every stage of memory loss advancement.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
