8917 Citadel Terrace, Sturtevant, WI 53177
For more information about senior living options: (844) 490-3973
They deserve it. They deserve a 10-star rating.
They are incompetent and poorly operated; they don't know what they're doing. The business is highly unorganized, with disorganized training and no trainer for three days. They forgot to pay the employee who showed up, and no one could explain why.Alpha Homes Of Wisconsin XIX in Sturtevant, WI is best suited for budget-conscious families and residents who can tolerate uneven administrative performance and are prepared to take on a watchdog role to ensure basic services are delivered. The community may deliver straightforward, no-frills living with minimal expectations of polished front-desk service or deeply proactive care management. In such a setting, value is found in the ability to maintain independence without premium amenities, provided there is a willingness to advocate for steady staffing and clear communication. Prospective residents should recognize that stability will hinge on active oversight rather than seamless, turnkey operations.
Those who should consider alternatives are families seeking consistently reliable staffing, transparent payroll practices, organized training, and responsive administration. Reviews describe the operation as unorganized and poorly managed, with specific grievances about training being disordered and pay being mishandled. When payroll issues arise and answers are elusive, trust in daily operations erodes, and resident care can suffer through inconsistent coverage. In short, the risk profile is higher here for anyone who depends on predictable scheduling, timely compensation for staff, and a cohesive leadership team to align care plans with resident needs. Alternatives with stronger administrative systems will likely offer greater peace of mind.
From the limited pros reflected in the mixed ratings, a few reviewers granted top marks, signaling that some residents may experience moments of value or satisfaction. Yet those positive impressions are overwhelmed by a clear pattern of operational gaps described by multiple reviewers. The 3/5 overall rating signals meaningful risk of inconsistency. For a family evaluating long-term housing or assisted living, the reliability of everyday services - meal service, housekeeping, transportation coordination, and care coordination - must be solid. When a community cannot consistently organize orientations, assign trainers, or address payroll questions, the positive experiences of a few do not reliably translate into steady quality for all residents.
Core drawbacks center on incompetence and mismanagement: staff turnover and unstructured training undermine continuity of care, while payroll confusion and unanswered questions point to systemic administrative weakness. The result is a sense of instability rather than dependable routines, with residents potentially facing gaps in care and families facing ongoing frustration. Although some residents may overlook these issues if personal interactions with caregivers are positive on certain days, the underlying environment does not convincingly demonstrate resilience under pressure. This combination of operational fragility and limited accountability is the principal factor shaping the decision to look elsewhere.
Decision-makers should perform targeted due diligence before committing. Ask for the current administrator's name and presence schedule, verify monthly payroll processes and deadlines, and request recent staff turnover data. Inquire about training plans, trainer assignment timelines, and how new employee onboarding translates into consistent care delivery. Demand clear escalation pathways for concerns and concrete response times. Schedule a tour focused on administrative workflows - how file handoffs happen, how meals and activities are coordinated, and how transportation is scheduled - and probe for recent examples where issues were resolved promptly. If possible, speak with families already using the community to gauge reliability in day-to-day operations.
Bottom line: Alpha Homes Of Wisconsin XIX may still be suitable for a family willing to accept administrative volatility in exchange for lower cost or simpler living, but the balance tips away from suitability for most long-term care needs. The combination of reported incompetence, disorganization, and payroll concerns outweigh any potential low-cost appeal. If choosing this community, enter with explicit expectations and a plan for ongoing oversight, proactive communication, and clear milestone reviews within the first 60 to 90 days. For families prioritizing stability, accountability, and seamless service delivery, alternatives with demonstrated consistency and stronger leadership are advisable.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alpha Homes of Wisconsin XIX is an exceptional assisted living community located in Sturtevant, WI. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents.
In terms of accommodations, our spacious dining room provides a beautiful setting for meals, where residents can gather and enjoy delicious, chef-prepared meals together. Each living space is fully furnished, providing a cozy and comfortable environment for our residents to relax and feel at home. Our outdoor spaces are meticulously maintained and allow residents to enjoy the fresh air and natural beauty of the surroundings.
To ensure the cleanliness and organization of our community, we provide housekeeping services regularly. We understand that moving to a new place can be overwhelming, which is why we offer move-in coordination services to assist our residents every step of the way.
For connectivity and convenience, telephone service and Wi-Fi/high-speed internet are also provided throughout our community. This enables our residents to easily stay connected with loved ones or browse the Internet at their leisure.
At Alpha Homes of Wisconsin XIX, we prioritize the well-being and care of our residents. Our dedicated staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives proper medical attention. For those with special dietary needs or restrictions, we offer diabetes diet options as well as meal preparation and service.
Medication management is another crucial aspect of our care services to ensure that each resident receives the right medication at the right time. To promote an active lifestyle, we schedule daily activities for our residents that cater to their interests and abilities.
Our location in Sturtevant provides convenient access to various amenities in the surrounding area. There are two cafes nearby for residents who wish to grab a cup of coffee or socialize with friends off-site. Additionally, there are parks where they can enjoy nature walks or outdoor activities. Pharmacies, physicians, restaurants, theaters, and hospitals are also within close proximity for easy access to medical care and entertainment.
At Alpha Homes of Wisconsin XIX, we strive to provide a supportive and engaging environment for our residents. With luxurious amenities, comprehensive care services, and a prime location, our community is the ideal choice for seniors looking for assisted living in Sturtevant, WI.
Alpha Homes Of Wisconsin XIX is located at 8917 Citadel Terrace, Sturtevant, WI 53177 in Racine County, Wisconsin
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