Talk to an advisor (866) 208-4318

Francis House in South Milwaukee, WI

Francis House is an assisted living and memory care community in South Milwaukee, WI.

Information last verified:

Francis House in South Milwaukee, WI

Save
Francis House Francis House Francis House Francis House

3601 South Chicago Avenue, South Milwaukee, WI 53172

For more information about senior living options: (866) 208-4318

4 from 71 reviews
5 stars
49
4 stars
5
3 stars
0
2 stars
2
1 stars
15

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

Add this award to your website

Overall Review of Francis House

common 12 reviews mention this

Staff care feels consistently personal

Residents and families frequently describe staff as kind, supportive, and attentive.

Many reviews focus on how staff members treat residents with patience and respect, including nurses and CNAs who families say helped during rehab or daily care. A few residents also mention being comfortable and feeling cared for, while others call out specific team members for being helpful, responsive, and professional. While there are also strongly negative reports, the overall pattern across reviews is that staffing quality is a major part of the experience for families.

common 8 reviews mention this

Cleanliness and upkeep stand out

Residents and families describe the community as clean and well maintained, with occasional complaints.

Several reviews say rooms and common areas are clean, with examples like no odors and well-maintained spaces. Others add practical details such as housekeeping and laundry that keep things organized. A few reviews go the other direction, citing issues like dirty laundry left out or a visibly shabby appearance.

common 6 reviews mention this

Food is a mixed experience

Dining quality and how well preferences are handled come up repeatedly in reviews.

Some families say the food is good, delicious, or nutritional, and at least one review mentions having options such as snacks and being able to order from a separate menu. Other reviews report serious problems with meal quality and with dietary restrictions being followed, including repeated incorrect meals. That mix suggests dining satisfaction varies—especially when specific preferences or restrictions are involved.

caveat 3 reviews mention this

Communication is often criticized

Multiple reviews describe poor communication with family members and delays in follow-through.

Several family members report difficulty getting timely updates or responses, including issues relaying information and getting medications handled as expected. One review also describes unclear or ineffective communication during a longer stay, while another calls out problems after a message was left. Even reviewers who praise caregiving still point to communication as an area that can fail when families are trying to coordinate care.

caveat 3 reviews mention this

Memory care safety concerns repeat

Memory care reviews raise repeated concerns about resident safety and supervision.

In memory care-related reviews, families describe serious incidents involving residents leaving the facility and needing police or hospital support afterward. Another review says they felt unsafe when considering memory care for a loved one. A separate comment adds that staff may not be able to handle typical dementia behaviors, reinforcing that safety and supervision are recurring concerns in the memory care experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 64 resident community capacity 64 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (4 miles away) General Mitchell International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • Pick 'n Save Pharmacy (2.5 miles)
  • Meijer Pharmacy (2.6 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (4.3 miles)
  • Walgreens (4.8 miles)

Restaurants

  • Subway (2.2 miles)
  • Culver's (2.5 miles)
  • McDonald's (2.6 miles)
  • Chick-Fil-A (2.6 miles)
  • McDonald's (3.9 miles)
  • Papa Luigi's (4.3 miles)
  • The Landing (4.4 miles)

Parks

  • Runway Dog Exercise Area (2.5 miles)
  • South Shore Park (6.8 miles)
  • Humboldt Park (6.8 miles)
  • Paliafito Park (9 miles)
  • Henry Maier Festival Park (9.2 miles)

Hospitals

  • Aurora St Luke's South Shore (2.9 miles)
  • Froedert Drexel Square Clinic (2.9 miles)
  • Aurora St Luke's Medical Center (7.8 miles)

Physicians

  • Aurora Health Care (2.9 miles)
  • Innovative Pain Care (4.8 miles)
  • Rheumatology & Immunotherapy (5.7 miles)
  • Layton Avenue Dermatolgy Clinic (6.2 miles)
  • Sports Medicine & Orthopedic Center (6.3 miles)
  • Greendale Health Center (7.1 miles)
  • Aurora Health Care (7.8 miles)

Theaters

  • South Shore Cinema Oak Creek, Wi (3.7 miles)

Transportation

  • MKE Runway (3.8 miles)
  • Concourse D (4 miles)
  • Delta Ticket Counter (4 miles)
  • Milwaukee Mitchell International Airport (MKE) (4.1 miles)
  • Security Checkpoint (4.1 miles)
  • Concourse C (4.2 miles)

Places of Worship

  • St Stephen's Catholic Church (4.5 miles)

Cafes

  • Hawthorne Coffee Roasters (5.5 miles)
  • Starbucks (7 miles)
  • Colectivo Coffee (7.6 miles)
  • Starbucks (8.6 miles)
  • Starbucks (9.8 miles)

Frequently Asked Questions

Where is Francis House?
Does Francis House provide care for residents with dementia or Alzheimer's disease?
What photos are available for Francis House in South Milwaukee, Wisconsin?

Nearby Communities

  • Franciscan Villa

    Franciscan Villa

    South Milwaukee, WI

    3.8 from 105 reviews
    $4,275 to $6,154 / month

    pro Clean, well-maintained facility with friendly staff, good dining, and engaging activities.

  • Franciscan Courts

    Franciscan Courts

    South Milwaukee, WI

     
     

    pro Comprehensive assisted living with 24/7 supervision, ADL support, medication management, and diabetes care, plus engaging activities in a comfortable, amenity-rich setting.

  • Franciscan Gardens

    Franciscan Gardens

    South Milwaukee, WI

    3 from 3 reviews
     

    pro Fully furnished apartments with private baths, 24/7 care, and restaurant-style dining.

  • Willowcrest Health Services

    Willowcrest Health Services

    South Milwaukee, WI

    2.6 from 52 reviews
     

    pro Extensive care services and amenities.

  • Oak Creek Place

    Oak Creek Place

    South Milwaukee, WI

    4.2 from 44 reviews
    $2,128 to $3,740 / month

    pro Friendly, compassionate staff in a clean, welcoming environment with engaging activities and dining options.

  • Brotoloc South Inc South Milwaukee Afh

    Brotoloc South Inc South Milwaukee Afh

    South Milwaukee, WI

     
     

    pro Homelike setting with personalized care and 24/7 supervision.

  • Meadowmere Oak Creek

    Meadowmere Oak Creek

    Oak Creek, WI

    4.5 from 79 reviews
    $1,950 to $5,155 / month

    pro Engaging activities and caring staff.

  • Oak Park Place - Oak Creek

    Oak Park Place - Oak Creek

    Oak Creek, WI

    4 from 79 reviews
    $4,600 to $6,400 / month

    pro Friendly, responsive staff with engaging activities in a clean, well-kept setting.

  • Azura Memory Care of Oak Creek

    Azura Memory Care of Oak Creek

    Oak Creek, WI

    4.4 from 120 reviews
    $6,740 / month

    pro Compassionate staff in a warm, small, home-like setting with engaging activities.

Assisted Living in Nearby Cities

Related Resources

  • can you die from dementiaAre Dementia and Alzheimer's Disease Lethal? A Comprehensive Exploration

    Dementia, including Alzheimer’s disease, is often mischaracterized in terms of lethality as it leads to complications that can be fatal rather than being a direct cause of death; it causes a progressive decline in cognitive and physical health, making patients vulnerable to infections and other health crises. Effective management of nutrition, hydration, and communication is crucial in patient care, with palliative care becoming vital in advanced stages to enhance comfort and quality of life while caregivers play a key role amidst the challenges posed by the disease.

  • reminiscence therapyExploring the Power of Reminiscence Therapy for Individuals With Dementia

    Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.

  • reminiscence therapyAn In-Depth Look at Reminiscence Therapy in Dementia Care

    Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.

Call a senior care advisor
By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.