Willowcrest Health Services in South Milwaukee, WI

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  • Interior

    A cozy living room with comfortable furniture, a decorative clock, and a potted plant.

  • Decor

    A cozy bedroom featuring a bed, decorative plants, and natural light.

  • Building

    A modern commercial building surrounded by greenery and clear blue skies.

  • Bedroom

    A cozy bedroom featuring a large window with a view, neatly made bed, and decorative touches.

  • Trees

    A serene park scene featuring a gazebo surrounded by lush greenery.

  • Outdoor

    A view of a hotel entrance in the evening, featuring parked cars and a cloudy sky.

  • Exercise Equipment

    A well-equipped exercise area featuring various fitness machines in blue and white.

  • Waiting Area

    A clean and modern reception area in a hospital.

  • Refrigerator

    A cozy living space featuring a bed, sofa, dining table with chairs, and a refrigerator.

  • Rehabilitation

    An elderly woman participates in a rehabilitation exercise with the assistance of a therapist.

Willowcrest Health Services in South Milwaukee, WI

Willowcrest Health Services is a nursing home community in South Milwaukee, WI.

Information last verified:

3821 South Chicago Avenue, South Milwaukee, WI 53172

For more information about senior living options: (866) 208-4318

2.6 from 52 reviews
5 stars
18
4 stars
3
3 stars
1
2 stars
2
1 stars
28

Overall Review of Willowcrest Health Services

common 6 reviews mention this

Food quality is mixed

Dining gets both praise and complaints from residents’ families.

Some families say the food is edible and that meals are good, including adjustments for special diet needs. Others describe meals that are not served hot, and there are also complaints about food being disgusting or uncooked. A few reviews also highlight that food is prepared with individual requirements or special dietary restrictions.

caveat 8 reviews mention this

Care responsiveness varies

Residents and families report inconsistent response times for daily needs.

Several reviews include positive experiences, describing quick response, attentive aides, and staff that help families navigate concerns. But multiple reviews also describe long waits for assistance, delayed responses to call buttons, and staff not showing up as expected. A few accounts connect these issues to preventable problems during rehab stays.

caveat 9 reviews mention this

Cleanliness is a recurring concern

Cleanliness is a frequent point of disagreement across reviews.

Some residents’ families say the facility is clean, including calls for it to be spotless and praise for a clean environment. Other reviews describe the building as dirty, including putrid smells, dirty laundry concerns, and reports of pest issues like bed bugs. Several accounts also mention housekeeping not cleaning thoroughly around areas of the facility.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 135 resident community capacity 135 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (4 miles away) General Mitchell International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • Pick 'n Save Pharmacy (2.4 miles)
  • Meijer Pharmacy (2.7 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (4.5 miles)
  • Walgreens (4.8 miles)

Restaurants

  • Subway (2.3 miles)
  • McDonald's (2.5 miles)
  • Culver's (2.6 miles)
  • Chick-Fil-A (2.6 miles)
  • McDonald's (3.8 miles)
  • Papa Luigi's (4.5 miles)
  • The Landing (4.6 miles)

Parks

  • Runway Dog Exercise Area (2.7 miles)
  • South Shore Park (7 miles)
  • Humboldt Park (7 miles)
  • Paliafito Park (9.2 miles)
  • Henry Maier Festival Park (9.4 miles)

Physicians

  • Aurora Health Care (2.8 miles)
  • Innovative Pain Care (4.9 miles)
  • Rheumatology & Immunotherapy (5.7 miles)
  • Layton Avenue Dermatolgy Clinic (6.4 miles)
  • Sports Medicine & Orthopedic Center (6.4 miles)
  • Greendale Health Center (7.1 miles)
  • Aurora Health Care (7.6 miles)

Hospitals

  • Froedert Drexel Square Clinic (3 miles)
  • Aurora St Luke's South Shore (3 miles)
  • Aurora St Luke's Medical Center (7.9 miles)

Theaters

  • South Shore Cinema Oak Creek, Wi (3.8 miles)

Transportation

  • MKE Runway (4 miles)
  • Concourse D (4.1 miles)
  • Delta Ticket Counter (4.2 miles)
  • Milwaukee Mitchell International Airport (MKE) (4.2 miles)
  • Security Checkpoint (4.3 miles)
  • Concourse C (4.3 miles)

Places of Worship

  • St Stephen's Catholic Church (4.5 miles)

Cafes

  • Hawthorne Coffee Roasters (5.7 miles)
  • Starbucks (7.1 miles)
  • Colectivo Coffee (7.8 miles)
  • Starbucks (8.7 miles)
  • Starbucks (9.8 miles)

Frequently Asked Questions

Where is Willowcrest Health Services?
What photos are available for Willowcrest Health Services in South Milwaukee, Wisconsin?

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